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Training and development

Cleveland State University

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Workplace Learning Of Professional Academic Advisors At Urban Universities;A Basic Interpretive Qualitative Investigation, Kristy Tokarczyk Jan 2012

Workplace Learning Of Professional Academic Advisors At Urban Universities;A Basic Interpretive Qualitative Investigation, Kristy Tokarczyk

ETD Archive

Research suggests that high quality academic advising is central to student success. The quality of advising, however, is undoubtedly linked to the training and professional development received by advisors. Unfortunately, the current research related to advisor training and professional development is limited. In addition, while advising is provided by both faculty and professional staff, the perspectives of professional advisors is scarcely represented in the literature.The purpose of this study was to analyze the workplace learning experiences of professional advisors through the lens of adult learning. Specifically, this study sought to understand how advisors learn to perform their roles, both upon …