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Perceptions

Walden University

Higher Education Administration

Articles 1 - 2 of 2

Full-Text Articles in Education

Developing Innovative Support Structures In Higher Education Institutions: A Student Perspective, Mxolisi Walter Ntoyakhe, Musa Ngibe May 2020

Developing Innovative Support Structures In Higher Education Institutions: A Student Perspective, Mxolisi Walter Ntoyakhe, Musa Ngibe

Journal of Educational Research and Practice

Higher education institutions have been obliged to work extremely hard to ensure their sustainability and growth to meet the ever-increasing demands of university students, parents, and stakeholders. Universities have been under great pressure to remain competitive with a great deal of emphasis placed on being innovative, building auxiliary structures, and acquiring qualified academics. The concept of service delivery of academic departments in universities of technology has received minimal attention. This study explored student expectations and perceptions of service quality provided by academic support departments with the intention of enhancing the level of student satisfaction and experience. A quantitative research approach …


Employers' Perceptions And Employment Of Individuals With Disabilities, Barbara Ann Rosemond Jan 2018

Employers' Perceptions And Employment Of Individuals With Disabilities, Barbara Ann Rosemond

Walden Dissertations and Doctoral Studies

In a Midwest school district, individuals with disabilities (IWD) graduating from high school are not successful in obtaining employment in the local community. District leaders were unable to make evidence-based decisions regarding the transition program due to a lack of data regarding employers' perceptions related to employment of IWD. The purpose of this qualitative intrinsic case study was to explore employers' perceptions regarding the employment of IWD. Using Tinto and Pusser's model of institutional action for student success, 12 employers were purposefully sampled in the target community, and data were collected through face-to-face interviews. Data were analyzed using comparative, inductive …