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Analysis Of University Personnel's Perception Of Institutional Factors Impacting Student Persistence/Retention, Jose Melendez

Dissertations

Problem

Universities are assessing which institutional efforts are most directly impacting student attrition. This study identified important institutional factors impacting student attrition/retention using university personnel. It also measured personnel perception of how satisfactorily addressed were institutional factors impacting student persistence.

Methods

A quantitative survey methodology was used, and a survey instrument was developed and validated in the study. Tinto’s 1987 model of Student Departure and the Melendez model o f Transaction Satisfaction toward Student Persistence were used to guide the development of the instalment. The Melendez model was formulated as a rival hypothesis and an alternative tool for the study …