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Full-Text Articles in Education

The Use Of Vocational Services By Formerly Incarcerated Citizens Who Obtained Employment, Marianne Gonta Jan 2021

The Use Of Vocational Services By Formerly Incarcerated Citizens Who Obtained Employment, Marianne Gonta

Walden Dissertations and Doctoral Studies

Almost 2.3 million people are incarcerated in correctional facilities across the United States. More than 95% of this population will be released to return to society at some time. People returning from prison can be at a disadvantage as they compete for work. They might be challenged by known barriers to employment, like restrictions on work opportunities and powerful stigma, resulting in a social problem. While some correctional facilities provide vocational services, 75% or more of citizens returning to U.S. communities from prison cannot obtain sustainable wage employment. Yet, it appears there is little research illuminating the pathways ...


Strategies To Retain Call Center Employees, Michele Boston Jan 2021

Strategies To Retain Call Center Employees, Michele Boston

Walden Dissertations and Doctoral Studies

Call center executives who lack effective strategies to retain employees face a disruption in service, employee performance and productivity, as well as an increase in operational expenses. Ineffective retention strategies can negatively impact call centers by increasing cost, decreasing talent quality and loss of the customer experience. Grounded in Herzberg’s motivator-hygiene theory, the purpose of this multiple case study was to explore employee retention strategies that call center executives use to maintain employees within their organizations. Data were collected from semistructured interviews, company documents, and physical artifacts. The interview participants comprised five call center executives, managers, or team leaders ...


Strategies To Overcome Constraints For Small Business Sustainability, Jaquane Mawyne Jones Jan 2021

Strategies To Overcome Constraints For Small Business Sustainability, Jaquane Mawyne Jones

Walden Dissertations and Doctoral Studies

More than 20% of small businesses that started in March 2018 failed within a year. Small business owners would benefit from strategies to identify and mitigate constraints from inception for business survival because business failure rates are higher among small businesses less than five years old. Grounded in the theory of constraints, the purpose of this qualitative multiple case study was to explore strategies small business owners use to sustain beyond the one year of operation. The participants included six small business owners in Georgia who successfully sustained their business beyond five years. Data were collected using semistructured interviews and ...


Strategies To Resolve Toxic Leadership Styles Which Impede Employee Innovation, Lilly Abdulrohman Mohamed Jan 2021

Strategies To Resolve Toxic Leadership Styles Which Impede Employee Innovation, Lilly Abdulrohman Mohamed

Walden Dissertations and Doctoral Studies

Toxic leaders micromanage, threaten, and discourage employees from sharing their ideas,causing a decline in innovation. Export-based company executives need to understand how to resolve toxic leadership to enhance their companies’ performance. Grounded in the transformational leadership theory, the purpose of this multiple case study was to explore strategies export-based company leaders use to resolve toxic leadership styles. The participants were four senior and frontline leaders from export-based companies in Ethiopia. Data were collected from semistructured interviews and document reviews and were analyzed with thematic data analysis. Four themes emerged: open and transparent communication, sustained counseling and training, teamwork and ...


Family-Owned Restaurant Owners' Strategies For Business Sustainability, Vickie Eileen Matson Jan 2021

Family-Owned Restaurant Owners' Strategies For Business Sustainability, Vickie Eileen Matson

Walden Dissertations and Doctoral Studies

AbstractRestaurants are competitive, high-risk enterprises and have high failure rates. In this environment, family-owned restaurant business owners need operational strategies to sustain their businesses. Grounded in the balanced scorecard theory, the purpose of this qualitative multiple case study was to explore the operational strategies used by family-owned restaurant owners to sustain their businesses beyond five years. Five family-owned restaurant business owners from South Texas who successfully implemented sound operational strategies participated in the study. Data were collected from semistructured interviews and company documents, including training manuals, financial reports, business licenses, permits, press releases, and fictitious business name statements. Thematic analysis ...


A Phenomenological Exploration Of The Leadership Development Experiences Of Black Women, Oresha Sharlene Greenidge Foster Jan 2021

A Phenomenological Exploration Of The Leadership Development Experiences Of Black Women, Oresha Sharlene Greenidge Foster

Walden Dissertations and Doctoral Studies

The leadership pathway for Black women has unique challenges and obstacles due to the double jeopardy of their race and gender. The lack of critical empirical work on the leadership development of Black women has left a gap in the understanding of how racial and gendered identities influence their development as successful leaders. This research was conducted to examine how Black women developed as leaders and how they made meaning of their leadership development experiences. A qualitative transcendental phenomenological study was conducted framed by concepts of intersectionality and gendered racism to produce a comprehensive description of the phenomenon of the ...


Diversifying Funding Streams For A Nonprofit Behavioral Health Organization, Danielle Hurt Jan 2021

Diversifying Funding Streams For A Nonprofit Behavioral Health Organization, Danielle Hurt

Walden Dissertations and Doctoral Studies

Business sustainability is essential for any nonprofit organization. Revenue diversification can play a key role in business sustainability. In this case study, the revenue diversification practices and challenges of an international, behavioral health, nonprofit organization based out of the western United States were examined. The organization provides training, support, and resources in an experiential modality of behavioral health treatment for clients worldwide. Data collection processes consisted of a review of current revenue diversification literature, semistructured interviews with three senior-level leaders in the organization, and a review of select organizational documents. The Baldrige Excellence Framework for Healthcare provided a proven framework ...


Exploring Eco-Friendly Strategies In Early Learning Businesses, Henry Smith Jan 2021

Exploring Eco-Friendly Strategies In Early Learning Businesses, Henry Smith

Walden Dissertations and Doctoral Studies

Some early learning business owners (ELBOs) lack implementation strategies for eco-friendly programs. ELBOs that can successfully implement eco-friendly programs in their organizations can promote long-term sustainability. Grounded in Freeman’s stakeholder theory, the purpose of this qualitative multiple case study was to identify ELBOs’ implementation strategies for eco-friendly programs. The participants comprised of three ELBOs from three certified eco-friendly organizations. Data were collected using semistructured interviews and analyzed using thematic analysis. Five themes emerged: (a) managing stakeholders’ expectations, (b) health and wellness for sustainability, (c) business sustainability, (d) environmental sustainability, and (e) partnerships and community involvement. A key recommendation is ...


Multidimensional Strategies To Mitigate Counterfeiting, Tan Vu Jan 2020

Multidimensional Strategies To Mitigate Counterfeiting, Tan Vu

Walden Dissertations and Doctoral Studies

Counterfeiting causes substantial negative impacts on intellectual property and opportunity costs to businesses worldwide. Anticounterfeiting department executives who lack multidimensional anticounterfeiting strategies to mitigate fakes may incur substantial financial loss and intellectual property theft. Grounded in the systems theory, the purpose of this qualitative single case study was to explore the strategies that anticounterfeiting department managers use to mitigate counterfeiting. The participants comprised 4 anticounterfeiting representatives of a consumer products company in a metropolitan area of Georgia who successfully devised and implemented anticounterfeiting strategies. Data were collected from semistructured interviews and the firm's online resources. Thematic analysis was used ...


Instructors’ Perspectives On Misalignment Of Secondary And College Business Curriculum, Ronderrick Johnson Jan 2020

Instructors’ Perspectives On Misalignment Of Secondary And College Business Curriculum, Ronderrick Johnson

Walden Dissertations and Doctoral Studies

Curricula developers have not been aligning high school career and technical education (CTE) business curricula to prepare high school students for college business courses. The purpose of this research was to explore and seek to understand misalignment issues regarding CTE business curricula at a public school district and three surrounding colleges in the southern United States. The conceptual framework was curricula integration theory, which posits that education leaders and curricula developers improve existing knowledge by designing curricula systems that address real-world problems, issues, and concerns. The research questions for this qualitative case study were about the perceptions of college business ...


Implementing Cloud-Based Enterprise Resource Planning Solutions In Small And Medium Enterprises, Ali Hamdar Jan 2020

Implementing Cloud-Based Enterprise Resource Planning Solutions In Small And Medium Enterprises, Ali Hamdar

Walden Dissertations and Doctoral Studies

Lacking strategies to implement a cloud-based enterprise resource planning (ERP) solution in small and medium-sized enterprises (SMEs) can lead to a failed implementation. SME owners can improve company performance by integrating company processes by successfully implementing a cloud-based ERP solution. Grounded in the diffusion of innovation theory augmented with business process management design for Six Sigma, the purpose of this qualitative multiple case study was to explore strategies SME owners use to implement cloud-based ERP solutions. The participants consisted of 4 SME owners in Lebanon who successfully implemented a cloud-based ERP solution and improved company performance and growth. Data were ...


Strategies To Retain Skilled Assistant Project Managers In Construction Industries, Anastasia Persad Jan 2020

Strategies To Retain Skilled Assistant Project Managers In Construction Industries, Anastasia Persad

Walden Dissertations and Doctoral Studies

Approximately 160,000 assistant project managers in the construction industry willingly left the U.S. labor workforce in 2018. The cost of replacing an employee could amount up to 200% of the departing employee's annual salary for construction companies. Grounded in Herzberg's two-factor theory, the purpose of this qualitative multiple case study was to investigate effective organizational strategies business leaders used to retain skilled assistant project managers. Six participants were senior project managers from construction companies in Manhattan, New York, with more than 10 years of experience in the commercial construction industry. Data came from semistructured interviews and ...


Stress And Coping Strategies Of Female 911 Emergency Telecommunicators, Briana Denise Kelley Jan 2020

Stress And Coping Strategies Of Female 911 Emergency Telecommunicators, Briana Denise Kelley

Walden Dissertations and Doctoral Studies

The Emergency number 9-1-1 is the most widely known and used telephone number in the United States and Canada, yet turnover, understaffing, and low retention of staff are national concerns in 9-1-1 emergency telecommunication centers. Emergency (9-1-1) telecommunicators are often the “first” first responder in the emergency cycle and are responsible for the collection and dissemination of emergency information to police, fire, and medical units. Resilience theory was utilized to see how some individuals adjust, adapt, and assimilate with presenting environmental stressors and/or conditions. This study of female emergency telecommunicators in a Southern Combined Emergency Dispatch Center explored the ...


The Role Of Corporate Healthcare Instructors' Credentials And Experiences In Corporate Training, George Edmond Napier Jan 2020

The Role Of Corporate Healthcare Instructors' Credentials And Experiences In Corporate Training, George Edmond Napier

Walden Dissertations and Doctoral Studies

Corporate healthcare education has changed drastically in the last few decades with few rules for compliance or standardization. A large healthcare company in the Southeastern United States was experiencing inequitable training due to differing teaching styles and instructor skill levels. Guided by Bandura's theory of self-efficacy, the purpose of this qualitative study was to explore how corporate healthcare instructors' credentials and experiences affect their perceived self-efficacy and teaching style. Interviews were conducted with 11 purposefully selected corporate healthcare instructors from a physician education team; collected data were then coded and themed. Findings revealed 3 major themes: (a) credentials enhanced ...


Youth Leadership Development Program Evaluation, Loreley Lyn Smith Jan 2020

Youth Leadership Development Program Evaluation, Loreley Lyn Smith

Walden Dissertations and Doctoral Studies

In competitive youth sports organizations, few organizational leaders focus on leadership development to prepare youth for life situations. Sports organizational leaders are concerned about youth leadership development, as development allows youth to build skills necessary to understand their strengths and weaknesses and recognize ways to overcome fears. Grounded in social learning theory, the purpose of this summative program evaluation was to determine the extent to which a competitive youth sports leadership development program aligned with the organization’s primary objective to provide skilled athletic training while providing lessons to prepare youth for adulthood. The participants comprised 40 key stakeholders, including ...


Strategies To Retain Skilled Assistant Project Managers In Construction Industries, Anastasia Persad Jan 2020

Strategies To Retain Skilled Assistant Project Managers In Construction Industries, Anastasia Persad

Walden Dissertations and Doctoral Studies

Approximately 160,000 assistant project managers in the construction industry willingly left the U.S. labor workforce in 2018. The cost of replacing an employee could amount up to 200% of the departing employee's annual salary for construction companies. Grounded in Herzberg's two-factor theory, the purpose of this qualitative multiple case study was to investigate effective organizational strategies business leaders used to retain skilled assistant project managers. Six participants were senior project managers from construction companies in Manhattan, New York, with more than 10 years of experience in the commercial construction industry. Data came from semistructured interviews and ...


Strategies Insurance Company Managers Use To Retain Employees, Christopher Ramel Robinson Jan 2020

Strategies Insurance Company Managers Use To Retain Employees, Christopher Ramel Robinson

Walden Dissertations and Doctoral Studies

Insurance business managers who fail to retain employees experience reduced profitability and productivity. Employee retention issues in the insurance industry negatively affect recruitment and training costs, employee engagement, and operational efficiency. Grounded in Herzberg’s 2-factor theory of motivation, the purpose of this qualitative multiple case study was to explore strategies that insurance company managers use to retain employees. Data were collected through semistructured interviews with 5 insurance managers in New York and a review of company documents on employee retention strategies. Data were analyzed using Yin’s 5-step process of compiling, disassembling, reassembling, interpreting, and concluding data. The 3 ...


Strategies To Improve Millennial Employees’ Engagement Within The Hospitality Industry, Duane Stephens Jan 2020

Strategies To Improve Millennial Employees’ Engagement Within The Hospitality Industry, Duane Stephens

Walden Dissertations and Doctoral Studies

In the United States, engagement levels of the multigenerational workforce are negatively affecting the overall business value. Employee engagement is important to hospitality industry leaders as an indicator of job performance, turnover, employee intentions, and organizational commitment. Grounded in Kahn’s employee engagement theory, the purpose of this qualitative multiple case study was to explore effective strategies used by leaders in the hospitality industry to improve Millennial employee engagement. The participants were 5 hotel leaders in Virginia who successfully engaged their Millennial workforce. Data were collected from semistructured interviews, company documents, and note-taking. Data were analyzed using Yin’s 5-step ...


Retail Business Leaders’ Strategies To Increase Employee Engagement And Workforce Productivity, Sada Hye Jaman Jan 2020

Retail Business Leaders’ Strategies To Increase Employee Engagement And Workforce Productivity, Sada Hye Jaman

Walden Dissertations and Doctoral Studies

Retail leaders face increased performance challenges due to disengaged employees. Disengaged employees cost United States’ organizations $77 billion to $96 billion in lost revenue annually. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies retail leaders use to improve employee engagement and increase workforce productivity. Data were gathered from semistructured, face-to-face interviews using open-ended questions with 4 retail business leaders in the eastern region of the United States who effectively used strategies to engage sales associates and increase workforce productivity. Data were analyzed using thematic analysis through inductive coding of phrases ...


Expatriate-Teacher Turnover In The International School Industry Of China, Richard Ik Ihejieto Jan 2020

Expatriate-Teacher Turnover In The International School Industry Of China, Richard Ik Ihejieto

Walden Dissertations and Doctoral Studies

Expatriate-teacher turnover disrupts the social and academic lives of students in the international school industry of China. The human resource budgets of these schools are unsustainable and expatriate-teacher turnover significantly affects globalization and international businesses. The rate of expatriate-teacher turnover in the international school industry of China, which results in financial losses and creates anxiety for the students, necessitated an examination of expatriate-teacher turnover in the international school industry of China. This qualitative descriptive phenomenological study of expatriate-teacher turnover in the international school industry of China, was framed by the concepts of the internationalized schools in China and teacher turnover ...


Using Simulations To Prepare For College And Careers In Information Technology, Kathy Michelle Landers Jan 2019

Using Simulations To Prepare For College And Careers In Information Technology, Kathy Michelle Landers

Walden Dissertations and Doctoral Studies

While simulators can be used in place of hands-on hardware, there was not a significant body of quantitative research supporting the use of simulators for college and career success at the secondary level in information technology (IT). The purpose of this quantitative, nonexperimental study was to determine if there was a significant difference in college and career readiness of New York state high school students in approved IT content cluster high school programs, between those who use simulations and those who use hands-on hardware. Kolb's theory of experiential learning was the theoretical foundation for this research. The research questions ...


Instructional Practices Of Career And Technical Teachers Toward English Language Learners, Alan Kendall Crouch Jan 2019

Instructional Practices Of Career And Technical Teachers Toward English Language Learners, Alan Kendall Crouch

Walden Dissertations and Doctoral Studies

In Midwestern high schools, English language learners (ELLs) who are enrolled in Career and Technical Education (CTE) classes transition from school to the workforce at unacceptably low levels. This loss of opportunity has been linked to CTE instructional practices. The purpose of this study was to explore the instructional practices used by CTE teachers to support ELL instruction and how the teachers perceive those practices to improve ELL transition from school to the workforce. The conceptual framework included Freire's critical consciousness theory, which holds that it is important to include learners in the learning process. The framework grounded the ...


Counselor Educators' Social Justice And Advocacy Beliefs And Relationship To Their Actions, Marcia Colantha Davis Jan 2019

Counselor Educators' Social Justice And Advocacy Beliefs And Relationship To Their Actions, Marcia Colantha Davis

Walden Dissertations and Doctoral Studies

Using Bandura's social learning theory as a frame, this quantitative survey study examined the relationship between attitudes and beliefs of counselor educators and the importance they placed on taking social justice as well as advocacy action in their personal and professional lives. Two survey instruments, the Social Issues Advocacy Scale and the Social Justice Scale, were given to faculty members of graduate counselor education programs to examine the question of whether a statistically significant relationship exists between faculty attitudes and beliefs regarding the value of social justice and advocacy, and faculty taking action in social justice and advocacy initiatives ...


Strategies Of Competitive Advantage For Small Businesses In The Service Industry, Lakeshia Marie Gardner Jan 2019

Strategies Of Competitive Advantage For Small Businesses In The Service Industry, Lakeshia Marie Gardner

Walden Dissertations and Doctoral Studies

Small business owners play a leading role in the United States economy by creating jobs. However, small businesses have a high failure rate, with approximately 50% going out of business during the first 5 years. The purpose of this multiple case study was to explore the competitive advantage strategies that owners of small businesses used to sustain their businesses longer than the first 5 years. A sample of 6 small service industry business owners in Houston, TX that have been in business for 5 years or more participated in semistructured interviews. Additional data were collected from company documents and the ...


Reading Perceptions Of Hispanic English Language Learner Families In New York City, Ligoria Berkeley-Cummins Jan 2019

Reading Perceptions Of Hispanic English Language Learner Families In New York City, Ligoria Berkeley-Cummins

Walden Dissertations and Doctoral Studies

Historically, Hispanic English language learners (ELLs) in the United States have had low reading achievement and low high school graduation and college entry rates, which has limited their employment opportunities. Although research indicates parental involvement is important to reading success, little is known about Hispanic ELL parents' perspectives on their children's reading development. The purpose of this basic qualitative study was to understand how parental involvement in 3rd grade Hispanic ELLs' reading development, as perceived by their families, may contribute to these students' reading proficiency. The framework for this study was Hedegaard's model of children's learning and ...


Instructional Reading Practices For Third Grade African American Males, Kimberly Dawn Whaley Jan 2019

Instructional Reading Practices For Third Grade African American Males, Kimberly Dawn Whaley

Walden Dissertations and Doctoral Studies

African American males often struggle to read on grade level. However, 3 East Texas Title I schools demonstrated exceptionally high levels of reading proficiency with this population. This study addressed the knowledge gap of understanding the instructional practices linked to high reading achievement of third grade African American males in Title I schools in East Texas. Guided by Ladson-Billings's theory of culturally relevant pedagogy, which builds upon academic success, cultural competence, and development of critical consciousness, and supported by Vygotsky's theory of social and cognitive constructivism, the reading instructional practices of the 3 schools were investigated. Research questions ...


Hiring Individuals With Ambulatory Disabilities: An Employer's Perspective, Lindsay Aslan Jan 2019

Hiring Individuals With Ambulatory Disabilities: An Employer's Perspective, Lindsay Aslan

Walden Dissertations and Doctoral Studies

Statistics show that approximately 30.6 million individuals in the United States had an ambulatory disability (AD), the most prevalent disability in the country. In 2010, 17.5% of the disabled population was employed, and only 5% of that employed population had an AD. The purpose of this multiple case study was to understand the decision-making process of small businesses owners in New Jersey when deciding on whether to hire those with AD. Ajzen's theory of planned behavior was utilized in this study to make predictions and explain why individuals engage in a behavior. Interviews were conducted with 16 ...


Telecommunication Organization Employee Development Program's Role In Employee Engagement, Cynthia Jenkins Shuler Jan 2019

Telecommunication Organization Employee Development Program's Role In Employee Engagement, Cynthia Jenkins Shuler

Walden Dissertations and Doctoral Studies

The risk of losing the most talented workers due to limited career opportunities had become an issue for telecommunication organizations. Talented workers became disengaged when there were limited opportunities for growth and development. To address this issue, human resource practitioners created employee development programs aimed at increasing employee engagement to help retain talented workers. However, data to determine the link between employee development programs, engagement, and retention were limited. The purpose of this qualitative study was to explore managers' and employees' perceptions of how a telecommunication organization's employee development program contributes to employee engagement and to explore employees' experiences ...


Strategies To Obtain Loans For Black-Owned Small Businesses, Trenessa Baker Jan 2019

Strategies To Obtain Loans For Black-Owned Small Businesses, Trenessa Baker

Walden Dissertations and Doctoral Studies

Less than 30% of Black business owners successfully obtain small business loans to sustain their businesses longer than 5 years when compared to evidence that shows that more than 65% of White small business owners obtain small business loans to sustain their businesses longer than 5 years. The purpose of this multiple case study was to explore the experiences of 3 Black owners of small businesses who successfully obtained small business loans and maintained operations longer than 5 years in the Research Triangle Park area of North Carolina. The conceptual framework for this study was systems theory and contingency theory ...


Enhancing The Competitive Advantage Of U.S. Corporations By Incorporating A Foreign Trade Zones Strategy, Dino Adolfo Scott Jan 2019

Enhancing The Competitive Advantage Of U.S. Corporations By Incorporating A Foreign Trade Zones Strategy, Dino Adolfo Scott

Walden Dissertations and Doctoral Studies

Some leaders of U.S. companies fail to implement proper decision-making strategies to enact and execute strategies to realize the benefits provided by a foreign trade zone (FTZ). The purpose of this qualitative case study was to explore and to identify the proper decision-making strategies used in successfully implementing a FTZ. The target population consisted of 5 leaders, including a senior leader, a supply chain manager, and 3 department managers of a company located in the midwestern region of the United States that successfully implemented a FTZ. Porter's competitive advantage theory was the conceptual framework used for the study ...