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A Case Study Of Employees' Motivation To Participate In A Workplace Language And Literacy Program, Marguerite Mary Cullity
A Case Study Of Employees' Motivation To Participate In A Workplace Language And Literacy Program, Marguerite Mary Cullity
Theses: Doctorates and Masters
The reasons why non-English speaking background (NESB) shopfloor employees participate in workplace language and literacy classes and the factors that affect their motivation to participate are relative unknowns. This study investigates NESB shopfloor employees' motivation to participate in a Communication Skills Development Program (CSDP) course and the factors that affected their motivation. An inductive analysis of findings revealed that all of the employees participated in one of the CSDP courses for a variety of pre-determined life-specific reasons. These reasons are represented by three main categories of goals (i.e., 'Self-improvement through language and literacy development', 'Work', 'Outside work'). Of these goals, …