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Full-Text Articles in Education

Does The Computer Helpdesk Vocational Training Course Change Attitude About Customer Service?, Anthony Wethereld Jan 2003

Does The Computer Helpdesk Vocational Training Course Change Attitude About Customer Service?, Anthony Wethereld

Theses: Doctorates and Masters

The purpose of this research was to determine whether The Computer Helpdesk vocational computing course, in conjunction with The Virtual Workplace simulation computer program, changed attitude about customer service. Thirty-seven adult female students at Fujairah Women's College of the Higher Colleges of Technology in the United Arab Emirates took part in the study. To assess possible attitude change, a combination of observation, interview and survey techniques were used. The Likert scale customer service attitude survey, which measured beliefs and perceptions about customer service, fanned the primary data gathering instrument. Qualitative and quantitative data were triangulated, and quantitative results were analysed …


Strategies For Effective Virtual Education Delivery In Thailand, Nalinee Thongprasert Jan 2003

Strategies For Effective Virtual Education Delivery In Thailand, Nalinee Thongprasert

Theses: Doctorates and Masters

An increasing number of Thai universities arc using information and communication technologies to support virtual education delivery (VED). The main purpose of this study was to examine the strategies used by Thai universities to adopt the concept of ''virtual education delivery" as an education tool. The study attempted to determine the critical factors that influence success in implementing Thai VEDs, and identified the ways to facilitate such adoption. These factors were synthesised with Thai environmental and cultural factors to develop a strategic framework which can be used to assist universities in Thailand to achieve more effective implementation of VEDs. The …


Boys' Perceptions And Experiences Of Their Placement In A Secondary School Remedial Program : An Examination Of Self-Esteem, Attitude, Motivation And Reading Achievement, Angela Milmoe Jan 2003

Boys' Perceptions And Experiences Of Their Placement In A Secondary School Remedial Program : An Examination Of Self-Esteem, Attitude, Motivation And Reading Achievement, Angela Milmoe

Theses: Doctorates and Masters

Remedial EngIish education has long focused on the development of students reading and writing skills, but research suggests that greater emphasis may need to be placed on affective factors such as self-esteem, motivation, attitude and perception. The influence of such 'non-cognitive' factors on any adolescent student's literacy development is often underestimated. For students experiencing difficulties in literacy, the interaction between perceived ability of degree of success in literacy and the affective factors often impact negatively on self-esteem, attitude and motivation. The relationship between self-esteem, attitude, perception, motivation and literacy needs to be explored, especially when dealing with students with literacy …


Reading Comprehension, And Attitude And Behaviour, Of Students Taught Esl By Cooperative Learning In Prathom (Grade)6 Classrooms In Thailand, Sutaporn Chayarathee Jan 2003

Reading Comprehension, And Attitude And Behaviour, Of Students Taught Esl By Cooperative Learning In Prathom (Grade)6 Classrooms In Thailand, Sutaporn Chayarathee

Theses: Doctorates and Masters

A system-wide educational change has been implemented in primary, secondary and tertiary education in Thailand. One major aspect of the change was the requirement for all students from grade I onwards to study English as a second language (ESL). The change requires new methods of teaching and learning, such as cooperative learning, to be introduced in Thai ESL classrooms. This study aims to determine if cooperative learning improves English reading comprehension, and attitude and behaviour to learning ESL, compared to a Thai communicative methodology. The study was conducted in three phases. Phase 1 involved creating a linear scale of English …


An Examination Of Socially Constructed Whole Group Storybook Reading In Three Pre Primary Classrooms, Anne Drabble Jan 2003

An Examination Of Socially Constructed Whole Group Storybook Reading In Three Pre Primary Classrooms, Anne Drabble

Theses: Doctorates and Masters

This study examines the socially constructed context of whole group storybook reading in pre primary classrooms. The study is centred in the shared communications that occur between pre primary teachers and students before, during and after the storybook reading. In particular, insights are sought on the nature and extent of the pre primary teachers' and the pre primary students' communicative contributions and the opportunity provided for the inclusion of personal knowledge and personal experience in the communication. Whether there is a change in the nature of the contributions over time is also examined. The study seeks to extend current understanding …


Development, Implementation And Evaluation Of An Interactive Multimedia Instructional Model : A Teaching And Learning Programming Approach, Kacha Chansilp Jan 2003

Development, Implementation And Evaluation Of An Interactive Multimedia Instructional Model : A Teaching And Learning Programming Approach, Kacha Chansilp

Theses: Doctorates and Masters

This study sought to explore the outcomes from the use of a dynamic interactive visualisation tool among novice programmers in an introductory computer programming course. The proposed model, Dynamic Interactive Visualisation Tool in Teaching C (DIVTIC), was designed to use multimedia and visual imagery to provide learners with a step-by-step representation of program execution in the C language as a means of enhancing their understanding of programming structures and concepts. DIVTIC was designed to support constructivist learning principles and combined collaborative and visualisation learning strategies with use of the Internet and the World Wide Web to support the learning of …


Nature Of Talk And Interaction In The Singapore History Classroom, Pamela Chellappah Thuraisingam Jan 2003

Nature Of Talk And Interaction In The Singapore History Classroom, Pamela Chellappah Thuraisingam

Theses: Doctorates and Masters

History is a complex subject. It is more propositional than procedural in nature (Nichol, 1984), and involves adductive thinking (Booth, 1983), where historical evidence and facts are 'teased out' and a convincing account of the past is then reconstructed through speculation, imagination and empathy (Nichol, 1984; Booth, 1983). The teaching and learning of history should not just be the transmission of knowledge, but rather it should involve a process whereby students and teachers interact in order to analyze evidence, raise questions and hypotheses, synthesize facts, and communicate their ideas, understand others' viewpoints, consider values, reflect and engage in moral reasoning …


Measuring Academic Motivation To Achieve For High School Students Using A Rasch Measurement Model, Joseph Njeru Njiru Jan 2003

Measuring Academic Motivation To Achieve For High School Students Using A Rasch Measurement Model, Joseph Njeru Njiru

Theses: Doctorates and Masters

Many models have been offered on students' motivation to achieve academically. However, most studies on motivation of students to achieve academically are called into question because they do not use an interval level scale, based on a good theoretical model, where attitude items are connected to behaviour items, even though motivation is defined as linked to behaviour. On the other hand, many researchers do not use qualitative methodologies as a preferred method to validate and triangulate data obtained from the questionnaire so as to add scope and breadth to the study. Most researchers have only used either qualitative or quantitative …


Secondary Students Beliefs About, Understandings Of, And Intentions To Act Regarding The Greenhouse Effect, Premnadh M. Kurup Jan 2003

Secondary Students Beliefs About, Understandings Of, And Intentions To Act Regarding The Greenhouse Effect, Premnadh M. Kurup

Theses: Doctorates and Masters

The greenhouse effect (GHE) is a concern to everyone on this planet. To understand the GHE, students and citizens need an understanding of the chemical processes underlying this environmental phenomenon. Citizens need to be scientifically literate in relation to this phenomenon in order to participate in democratic decision-making and to take appropriate actions in their daily lives. As the GHE is a global issue it will require collective and individual actions to prepare for the likely climatic changes and to reduce the further impact of the GHE. This study focused on high school students' beliefs about, understandings of the GHE …


An Investigation Into Computer And Network Curricula, David Veal Jan 2003

An Investigation Into Computer And Network Curricula, David Veal

Theses: Doctorates and Masters

This thesis consists of a series of internationally published, peer reviewed, journal and conference research papers that analyse the educational and training needs of undergraduate Information Technology (IT) students within the area of Computer and Network Technology (CNT) Education. Research by Maj et al has found that accredited computing science curricula can fail to meet the expectations of employers in the field of CNT: “It was found that none of these students could perform first line maintenance on a Personal Computer (PC) to a professional standard with due regard to safety, both to themselves and the equipment. Neither could they …


An Exploration Of The Influence Of The Acculturation Process On An Artist's Practice And The Implications For Education, Julie Brewin Jan 2003

An Exploration Of The Influence Of The Acculturation Process On An Artist's Practice And The Implications For Education, Julie Brewin

Theses: Doctorates and Masters

This Creative Arts Project investigates the relationship between expression in the visual arts and the process of acculturation. The focus of the study is my personal negotiation of this process. The descriptive study is about engagement with the organic world and its past and present dialogues within the ongoing process of acculturation. I have explored the connection between nature, culture and art using a phenomenological research method. The propositions that we do not see things as they are; we see things as we are (Talmud), and that as visual artists we are the 'architects of our own experience', (Eisner, 2001) …