Education Commons^™

The Incidence And Impact Of Workplace Incivility: A Quantitative Study Comparing Public University Staff Member Experiences In The Northeast, Tracy St. Pierre

Thinking Matters Symposium Archive

Workplace Incivility (WI) is a construct similar to sexual harassment or bullying - it is unwanted behavior and can cause negative emotions for those who experience it. However, it lacks a clear definition or legal repercussions that have been established for sexual harassment and bullying. Thus, incivility is able to thrive in the workplace with little intervention and can create adverse consequences for employees and the organization. Several studies demonstrate that up to 96% of employees have experienced WI (Porath & Pearson, 2010, p.64). Employees who experience WI reduce their work effort and decrease productivity by “venting” to co-workers (Cortina …

Education On Burnout And Self-Care At The University Of Southern Maine School Of Social Work: A Case Study, Noelani S. Hansen Msw

All Student Scholarship

Social work practitioners can experience symptoms of burnout at high rates, and sometimes are not able to effectively engage in self-care to combat these symptoms. For social work students, learning the signs of burnout and how to practice self-care are crucial tools. However, there is scant information in the literature on burnout and selfcare in social work curricula. This case study looks at the education on burnout and selfcare in the University of Southern Maine (USM) School of Social Work. Social work professors were interviewed on how they teach about burnout and self-care, and undergraduate and graduate students were interviewed …

Community Driven Student Leadership: The Doce Approach, Courtney Caouette, Jordan O'Hearn, Stacy Henson-Drake, Michaela Stone, Gabrielle Lodge

Thinking Matters Symposium Archive

Universities and the communities in which they reside must maintain an interdependence to thrive. The USM LAC Druker Office of Community Engagement (DOCE) follows a unique model of student-faculty collaborative leadership to model how public universities can partner with their communities. Developing long-lasting community-university relationships holds mutual benefits. DOCE connects students, faculty and staff with over 90 community partners. As a synergetic cooperative team, we believe community engagement is essential in the growth and learning of the whole student, faculty and staff of USM.

Our recent Community-Based Participatory Research (CPBR) works in integrating the classes and curriculum of the Social …

Conflict Competence Among Undergraduates: Exploring The Impact Of Fear Of Negative Evaluation, Erica E. Leighton Ma

All Student Scholarship

According to a study by the Bureau of Labor Statistics, workplace conflict costs employers up to $359 billion annually (as cited by CPP Global, 2008). Considering this cost, teaching the current generation of college students to effectively manage conflict is a charge for colleges and universities who aim to prepare students to successfully enter the workforce after graduation. Current methods of conflict resolution training, however, lack consistency and show varying levels of success. Developing effective tools depends on a clear understanding of barriers students face in learning to effectively resolve conflicts. In looking to examine these barriers, this study explored …