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Full-Text Articles in Education
What's Going Wrong For Our Users? Analysing Zero Result Searches To Enhance The User Experience, Jessie Donaghey
What's Going Wrong For Our Users? Analysing Zero Result Searches To Enhance The User Experience, Jessie Donaghey
Jessie Donaghey
No abstract provided.
Improving Primo Usability And Teachability With Help From The Users, Barbara Valentine, Beth West
Improving Primo Usability And Teachability With Help From The Users, Barbara Valentine, Beth West
Faculty & Staff Publications
In the aftermath of a consortium migration to a shared cloud-based resource management and discovery system, a small college library implemented a web usability test to uncover the kinds of difficulties students had with the new interface. Lessons learned from this study led to targeted changes, which simplified aspects of searching, but also enhanced the librarians’ ability to teach more effectively. The authors discuss the testing methods, results, and teaching opportunities, both realized and potential, which arose from implementing changes.