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Full-Text Articles in Education
Training And Development: Communication And The Multigenerational Workplace, Michael G. Strawser
Training And Development: Communication And The Multigenerational Workplace, Michael G. Strawser
Journal of Communication Pedagogy
Communication practitioners, especially those who facilitate training and development workshops, should focus on generational differences as a subset of their communication training efforts. This article positions the multigenerational workplace and generational differences as a relevant topic for communication trainers and provides cursory information related to different generations. Ultimately, 10 best practices to address generational differences in business contexts are discussed.
Sketchy Communication: An Experiential Exercise For Learning About Communication In Business, Camille Johnson, Linda Dunn-Jensen, Pamela Wells
Sketchy Communication: An Experiential Exercise For Learning About Communication In Business, Camille Johnson, Linda Dunn-Jensen, Pamela Wells
Faculty Publications, School of Management
To be an effective communicator, students need to learn how to select the appropriate means of communication and be aware of potential obstacles. The model of communication process can be an effective framework for students to understand many pitfalls of the communication process. The described activity enables students to experience communication at different levels of richness (e.g., face to face, instant messaging, email) and with varying levels of feedback and noise. After completing the activity, students will understand the importance of precise, rich messages, seeking and providing feedback, and the difficulties that can occur at every step in communication.