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Full-Text Articles in Tourism and Travel
Dive Tourism: Evaluating Service Quality, Martin O'Neill, Martin Maccarthy, Paul Abdullah
Dive Tourism: Evaluating Service Quality, Martin O'Neill, Martin Maccarthy, Paul Abdullah
Hospitality Review
Through the application of importance- performance analysis (/PA), the author investigated the conceptualization and measurement of service quality for tour operators in the scuba diving industry Findings from a study of consumer perceptions of service quality as they relate to a dive tour operator in Western Australia revealed the core service quality dimensions hat need to be improved for the operator and demonstrated the values and relative simplicity of the importance-performance analyses for dive tour operators generally
History + Resources = A Sense Of Place, Wendy Griswold
History + Resources = A Sense Of Place, Wendy Griswold
Maine Policy Review
Unlike many states, Maine has an unusually strong “sense of place,” or cultural regionalism. Wendy Griswold explores where this unusually strong sense comes from, and how it can be further nourished through literature. In doing so, she strengthens the argument for investments in cultural-heritage objects and activities as a means not only of reinforcing an already strong sense of identity among Mainers, but also of promoting Maine as a tourism destination.
Snowmobiling In Maine: Past Successes, Future Challenges, David Vail
Snowmobiling In Maine: Past Successes, Future Challenges, David Vail
Maine Policy Review
With one snowmobile registration for every 15 residents, Maine may well have the most snowmobiles per capita of any U.S. state. Moreover, the state’s 12,000-mile network of groomed trails and its 2,500-mile Interconnected Trail System make it a major winter tourist attraction. Still, as David Vail points out—and as the number of snowmobile-related deaths confirms—such progress has not come without costs and conflict. Although Vail argues the benefits outweigh the costs, he suggests Maine should act now to alleviate the conflicts related to congestion, over use of the state’s major trails, noise and air pollution, and free riding by non-dues-paying …