Nonprofit Administration and Management Commons^™

Big Theories In Small Places: Lean/Six Sigma In The Small To Medium Size Nonprofit – Can They Work?, John Lochner

School of Business Student Theses and Dissertations

There is an increasing emphasis by donors and the public towards accountability and demonstration of results in the nonprofit sector. Quantitative measures are increasingly expected from donors of the nonprofit organization, whether individuals or larger foundations, to demonstrate value and generate further support. As such, there have been many efforts to introduce practices of private sector management theory, specifically performance management theories, to the non-profit sector. Enterprise Performance Management, Business Process Management, Total Quality Management, Balanced Scorecard, and other programs of this type are all the trend to enable the more agile, responsive, effective organization. These initiatives have however focused …