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Management Information Systems Commons

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Full-Text Articles in Management Information Systems

A Critical Realist Evaluation Of A Hospital Laboratory It-Enabled Transformation, Sampath Bemgal Aug 2021

A Critical Realist Evaluation Of A Hospital Laboratory It-Enabled Transformation, Sampath Bemgal

Electronic Thesis and Dissertation Repository

Organizations embarking on information technology (IT)-enabled transformation still face struggles with their execution which offers an opportunity to develop better evidence. Substantial opportunity exists to explore how exactly a transformation as a process evolves over time and how organizational structures (mainly social and technological) interact with human agency to cause successful transformation. Focusing on generative mechanisms—the underlying causal powers driving such transformation process—this research performs an in-depth case study of a hospital laboratory unit involved in IT-driven transformation efforts. Using critical realism philosophy and Archer’s (1995) morphogenesis as a complementary perspective, this study conceptualizes the process of IT-enabled organizational transformation …


A Framework For Accessing Patient Big Data: Ant View Of A South African Health Facility, Sibulela Mgudlwa, Tiko Iyamu Jul 2021

A Framework For Accessing Patient Big Data: Ant View Of A South African Health Facility, Sibulela Mgudlwa, Tiko Iyamu

The African Journal of Information Systems

This study was undertaken to develop a framework that can be used to guide analysis when translating and transforming big data into a more purposeful resource for healthcare service delivery in South Africa. It is intended to assist in addressing some of the challenges encountered by healthcare facilities. Qualitative data were collected, with a focus on the types of interactions that happen between actors when accessing and using patients’ big data for healthcare services. Actor-network theory (ANT) was applied as a lens in the analysis of the data, to examine the relationships between actors when accessing and using big data …


Conflict Resolution In A Multi-Level It-Enabled Outsourcing Network: A Structured Solution Approach, Shreekant Vijaykar, Mahesh Gupta Prof., Pradip Kumar Bhaumik Dr. Jan 2021

Conflict Resolution In A Multi-Level It-Enabled Outsourcing Network: A Structured Solution Approach, Shreekant Vijaykar, Mahesh Gupta Prof., Pradip Kumar Bhaumik Dr.

Journal of International Technology and Information Management

Using the case study of an Indian Technology and Outsourcing Service Provider, SmartKey (real but renamed company), a technology vendor to a global healthcare provider, this paper analyses offshore outsourcing issues using IT-enabled services to gain deeper insights needed to understand the core conflict and propose a well-reasoned solution approach. Reasoning, the conscious thought process leading to a well-justified decision, is an important managerial skill required for making dynamic decisions, resolving conflicts, and thereby developing human resources. This paper explores Goldratt’s Evaporating Clouds (ECs) as a systematic approach to reasoning in particular, and as a system for developing human resource …