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Articles 1 - 12 of 12
Full-Text Articles in Management Information Systems
The 2p-K Framework: A Personal Knowledge Measurement Framework For The Pharmaceutical Industry, Ahmed Ramy
The 2p-K Framework: A Personal Knowledge Measurement Framework For The Pharmaceutical Industry, Ahmed Ramy
Doctoral
Knowledge is a dynamic human process to justify our personal belief in pursuit of the truth. The intellectual output of any organisation is reliant upon the individual people within that organisation. Despite the eminent role of personal knowledge in organisations, personal knowledge management and measurement have received little attention, particularly in pharmaceutical manufacturing. The pharmaceutical industry is one of the pillars of the global economy and a knowledge-intensive sector where knowledge is described as the second product after medicines. The need of measurement to achieve effective management is not a new concept in management literature. This study offers an explanatory …
The Concept Of 'Knowledge Creating': Re-Conceptualising The Problems Of Knowledge Transfer And Creation Processually, Conor Horan
The Concept Of 'Knowledge Creating': Re-Conceptualising The Problems Of Knowledge Transfer And Creation Processually, Conor Horan
Conference papers
How knowledge is created remains the subject of much debate (Kuhn, 1962). In fields of management, organisation studies and knowledge management, the hegemonic approach to studying the role of knowledge in management, and how it comes into being has predominantly been influenced by a knowledge transfer agenda. Recent attempts to explore a specific theory of knowledge creation (Nonaka, 1994) per se, have continued to rely on assumptions inherited from this knowledge transfer agenda. Here ‘events of transfer’ have been replaced with an emphasis on ‘events of creation’ suggesting that events of organisational knowledge creation require similar solutions to those addressing …
Better Knowledge With Social Media? Exploring The Roles Of Social Capital And Organizational Knowledge Management, Pratyush Bharati, Wei Zhang, Abhijit Chaudhury
Better Knowledge With Social Media? Exploring The Roles Of Social Capital And Organizational Knowledge Management, Pratyush Bharati, Wei Zhang, Abhijit Chaudhury
Management Science and Information Systems Faculty Publication Series
Purpose – The purpose of this paper is to explore social media’s impact on organizational knowledge quality through the theoretical lens of social capital and resource exchange. Design/methodology/approach – Theory-confirming, quantitative study using panel data collected through web-based survey Findings – The results show that while social media affect structural capital and cognitive capital directly, it only affects relational capital indirectly through structural and cognitive capital. Moreover, overall social media and the enhanced social capital do help promote organizational efforts in knowledge management, which subsequently leads to higher level of organizational knowledge quality. Research limitations/implications – All survey respondents were …
Disciplinarity And Trandisciplinarity In The Study Of Knowledge, Jay H. Bernstein
Disciplinarity And Trandisciplinarity In The Study Of Knowledge, Jay H. Bernstein
Publications and Research
Scholarly inquiry about the nature and significance of knowledge has been shaped by disciplinary traditions and priorities that define “knowledge” differently and result in disconnected literatures. In the mid to late twentieth century, library science educator Jesse Shera sought to bridge the conceptual gap between epistemological and sociological approaches to knowledge in proposing a new discipline he called social epistemology. Around the same time, long-term projects by the economist Fritz Machlup and the physical chemist turned philosopher of science Michael Polanyi did not merely combine existing disciplinary approaches but transcended conventional frameworks for conceptualizing knowledge. These scholars can be viewed …
Knowledge Sharing And Knowledge Management System Avoidance: The Role Of Knowledge Type And The Social Network In Bypassing An Organizational Knowledge Management System, Susan A. Brown, Alan R. Dennis, Diana Burley, Priscilla Arling
Knowledge Sharing And Knowledge Management System Avoidance: The Role Of Knowledge Type And The Social Network In Bypassing An Organizational Knowledge Management System, Susan A. Brown, Alan R. Dennis, Diana Burley, Priscilla Arling
Scholarship and Professional Work - Business
Knowledge sharing is a difficult task for most organizations, and there are many reasons for this. In this article, we propose that the nature of the knowledge shared and an individual's social network influence employees to find more value in person-to-person knowledge sharing, which could lead them to bypass the codified knowledge provided by a knowledge management system (KMS). We surveyed employees of a workman's compensation board in Canada and used social network analysis and hierarchical linear modeling to analyze the data. The results show that knowledge complexity and knowledge teachability increased the likelihood of finding value in person-to-person knowledge …
Agile Knowledge Management: A Review, Reconceptualization, And Extension To Military Applications, Dogan Ozturk, Rafael E. Landaeta, Resit Unal, Cesar Ariel Pinto, Gokay Sursal
Agile Knowledge Management: A Review, Reconceptualization, And Extension To Military Applications, Dogan Ozturk, Rafael E. Landaeta, Resit Unal, Cesar Ariel Pinto, Gokay Sursal
Engineering Management & Systems Engineering Faculty Publications
This study contributes to the literature by integrating agility in knowledge management (KM) operations, especially in military environments via major findings of (a) introducing a new approach to KM with integration of 'agility'; (b) articulating the application of an enhanced process of Agile Knowledge Management (AKM) across the military. The purpose of the study is to explore the conceptual background of agility in KM, re-conceptualize it and extend it to military applications with a special focus on counterinsurgency (COIN). An initial qualitative exploration of agility in KM was performed. Three different concepts and their interrelationships were analyzed: (a) KM, (b) …
Knowledge Management: Integrating Social Networking Technologies And A Generative Learning Environment, Priscilla Arling, Mark Chun, B. Mcquaid
Knowledge Management: Integrating Social Networking Technologies And A Generative Learning Environment, Priscilla Arling, Mark Chun, B. Mcquaid
Scholarship and Professional Work - Business
Social networking technologies have commanded a lot of recent attention because they have changed the manner in which individuals have traditionally and historically accessed and shared knowledge. Although these technologies provide individuals with the opportunity to access and to utilize a plethora of knowledge created by others, the knowledge still needs to be organized, interpreted, and incorporated by the user in order for it to be useful. This research sought to better understand how social networking technologies can aid a firm's efforts to establish a knowledge management and a generative learning environment. The study closely followed one of the United …
The Data-Information-Knowledge-Wisdom Hierarchy And Its Antithesis, Jay H. Bernstein
The Data-Information-Knowledge-Wisdom Hierarchy And Its Antithesis, Jay H. Bernstein
Publications and Research
The now taken-for-granted notion that data lead to information, which leads to knowledge, which in turnleads to wisdom was first specified in detail by R. L. Ackoff in 1988. The Data-Information-Knowledge-Wisdom hierarchy is based on filtration, reduction, and transformation. Besides being causal and hierarchical,the scheme is pyramidal, in that data are plentiful while wisdom is almost nonexistent. Ackoff’s formulalinking these terms together this way permits us to ask what the opposite of knowledge is and whether analogous principles of hierarchy, process, and pyramiding apply to it. The inversion of the Data-Information-Knowledge-Wisdom hierarchy produces a series of opposing terms (including misinformation,error, …
Applying Systems Thinking To Knowledge Management Systems: The Case Of Pratt-Whitney Rocketdyne, Mark Chun, Kiho Sohn, Priscilla Arling, Nelson Granados
Applying Systems Thinking To Knowledge Management Systems: The Case Of Pratt-Whitney Rocketdyne, Mark Chun, Kiho Sohn, Priscilla Arling, Nelson Granados
Scholarship and Professional Work - Business
This paper describes Pratt-Whitney Rocketdyne's (PWR) use of a systems thinking methodology to define and improve knowledge management (KM) within the firm. Using systems thinking, the company identified and changed key behaviors within the KM environment and effectively established a generative learning environment. This manuscript is one of the first papers that analyzes and reports a real-world application of the systems thinking methodology to improve KM practices. We first review systems thinking concepts and adapt them to the KM context. We then present the case study of the application of systems thinking to KM at PWR. Finally, we use an …
Information Systems (Is) Connectivity As A Moderator Of The Effects Of Is Support For Information Interpretation On Firm Performance: An Empirical Study, Michael J. Zhang
Information Systems (Is) Connectivity As A Moderator Of The Effects Of Is Support For Information Interpretation On Firm Performance: An Empirical Study, Michael J. Zhang
WCBT Faculty Publications
This study examined and tested the roles of information systems (IS) connectivity in influencing the performance impacts of IS support for information sharing and IS support for information interpretation. Using data collected from a survey of large U.S. firms and the Research Insight (Compustat) database, the results showed that when IS connectivity was high, IS support for information sharing was positively related to profitability whereas IS support for information interpretation was negatively associated with profitability. These findings suggest that a high level of IS connectivity is a two-end sword for firms which rely on both IS support for information sharing …
Is Support For Top Managers' Dynamic Capabilities, Environmental Dynamism, And Firm Performance: An Empirical Investigation, Michael J. Zhang
Is Support For Top Managers' Dynamic Capabilities, Environmental Dynamism, And Firm Performance: An Empirical Investigation, Michael J. Zhang
WCBT Faculty Publications
Despite a continual interest in developing information systems (IS) to support the work of top managers, assessing the impact of IS support for top managers and their capabilities on the bottom-line performance of firms has received little attention in existing literature. Drawing upon the resource based view of competitive advantage, this paper argues that firms that provide IS support for their top managers’ dynamic capabilities may enjoy competitive advantage and superior firm performance. The performance impact of IS support for two key dynamic capabilities of top managers (fast response and mental model building) under different (dynamic vs. stable) external environments …
Analyzing Faulty Knowledge Systems In Project-Based Environments: An Empirical Investigation In A R&D Organization, Rafael E. Landaeta, Cesar Ariel Pinto, Timothy G. Kotnour, William R. Peterson
Analyzing Faulty Knowledge Systems In Project-Based Environments: An Empirical Investigation In A R&D Organization, Rafael E. Landaeta, Cesar Ariel Pinto, Timothy G. Kotnour, William R. Peterson
Engineering Management & Systems Engineering Faculty Publications
This investigation contributes a framework of the relationships among the faulty elements of a knowledge system in a project-based organization. The framework was developed during an applied research project at a R&D organization. A knowledge system can be defined as a series of inputs, processes, and outputs that interact with each other with the purpose of enhance the performance and capabilities of an organization or work unit through knowledge. The framework was developed using literature, our experience as applied researchers, and data collected from members of a R&D organization. Data was collected through a survey, interviews, and group meetings. The …