Management Information Systems Commons^™

Enabling Context-Based Learning With Kportal Webspace Technology, Anand Jeyaraj, Vijay Sethi, Vikram Sethi, Kevin P. Duffy, Berkwood M. Farmer

ISSCM Faculty Publications

Recognizing the importance of context-based learning and the general lack of technology applications in the design and development of the ideal and formal curricula, this paper describes an experimental system at a large public university. The authors describe the creation of a contextual environment for introducing concepts related to information security to undergraduate business students using the KPortal (Knowledge Portals) webspace technology that supports dynamic content gathered from various sources automatically. The KPortal webspace rated highly on the various attributes of effective contexts and the characteristics of technologies that enable context-based learning. The flexibility provided by the webspace permitted the …

Exploring Factors Affecting Social E-Commerce Service Adoption: The Case Of Facebook Gifts, Stanislav Mamonov, Raquel Benbunan-Fich

Department of Information Management and Business Analytics Faculty Scholarship and Creative Works

Although social commerce is an important trend in practice, relatively few research studies have explored the impact of social commerce innovations launched within social networking sites. The deployment of a gift-giving service within a social networking site provides a unique opportunity to study the intersection of technological innovations and social norms and its potential to generate new revenue for ecommerce sites. Using Facebook Gifts as a real-world context for the study, we explore the factor structure of salient user beliefs influencing usage intention, and examine the relationships between beliefs and intention to use the service in a broader nomological network. …

Education Leadership Perspectives: Positve Ways, Iwasan D. Kejawa Ed.D

Department of Educational Administration: Faculty Publications

Are outdated traditional education, information technological infrastructure, problematic issues in providing quality leadership education in many of our instittutions today? With this into considerations, are these issues vital in order to stabilize the political and economic embroidery of our institutions or organizations, and its psychological and sociological awareness? What are really to be taught in our institutions to educate the present and the future leaders in the society? It is found that education may be the training of the mind to perform desire functions or to perpetuate the modality of obtaining an end or result. Actually, the accessibility of leadership …

Using Comment Moderation To Evaluate And Reply To Your Students, Curtis Izen

Publications and Research

This blog discusses how students create a VoiceThread video comment on how they will incorporate an excel macro into their business.

The Role Of It Application Orchestration Capability In Improving Agility And Performance, Magno Queiroz, Paul P. Tallon, Rajeev Sharma, Tim Coltman

Data Analytics & Information Systems Faculty Publications

This paper investigates how IT application orchestration – a dynamic capability encapsulating a firm’s ability to refresh its application portfolio through a process of building, buying, and retiring IT applications – impacts firm performance. We propose a conceptual model in which the effect of IT application orchestration on firm performance is mediated by process agility. We further propose that a firm’s strategic orientation moderates the effect of IT application orchestration capability on process agility. Analysis of data from an international survey of IT executives supports our proposed hypotheses. This research contributes to the emergent literature on dynamic capabilities by proposing …

An Integrated Framework For Staffing And Shift Scheduling In Hospitals, Wael Rashwan

Doctoral

Over the years, one of the main concerns confronting hospital management is optimising the staffing and scheduling decisions. Consequences of inappropriate staffing can adversely impact on hospital performance, patient experience and staff satisfaction alike. A comprehensive review of literature (more than 1300 journal articles) is presented in a new taxonomy of three dimensions; problem contextualisation, solution approach, evaluation perspective and uncertainty. Utilising Operations Research methods, solutions can provide a positive contribution in underpinning staffing and scheduling decisions. However, there are still opportunities to integrate decision levels; incorporate practitioners view in solution architectures; consider staff behaviour impact, and offer comprehensive applied …

Ransomware In Healthcare Facilities: The Future Is Now, Nikki Spence, David P. Paul Iii, Alberto Coustasse

Management Faculty Research

Cybercriminals have begun to target the healthcare industry with a type of malware called ransomware, malware that encrypts an infected device and any attached devices or network drives. After encryption, cybercriminals demand a sum of money, also known as a “ransom,” to release the devices from encryption. Without adequate disaster recovery and backup plans, many businesses are forced to pay the ransom. The purpose of this study was to determine the extent of recent ransomware infections in healthcare settings, the risk liabilities and cost associated with such infections, and to determine possible risk mitigation tactics. Financial costs associated with business …

Isscm, M.S. In Logistics & Scm Cohort, Fall 2017, Raj Soin College Of Business, Wright State University

ISSCM Master Cohort Posters

Poster of the Fall 2017 Cohort from the Master of Science in Logistics and Supply Chain Management Program.

Opportunities And Challenges For Self-Monitoring Technologies For Healthy Aging: An In-Situ Study, Mirana Randriambelonoro, Yu Chen, Onur Yuruten, Pearl Pu

Faculty Publications, Information Systems & Technology

The current need to adopt a healthy lifestyle opens the way for researchers to investigate the efficiency of using technology to motivate a change towards such behavior. Senior people’s technology adoption barriers have been largely investigated in previous research but remain unclear to design efficient solution to promote behavior change in the long term. In this paper, we present the findings of an experiment with 20 older adults using pervasive sensors for 6 weeks at their homes. In particular, we present their attitudes for physical activities and self-monitoring technologies before and after the actual usage. We then discuss the opportunities …

Isscm, Master Of I.S. Cohort, Fall 2017, Raj Soin College Of Business, Wright State University

ISSCM Master Cohort Posters

Poster of the 2017 Cohort from the Master of Information Systems Program.

Automation And The Accounting Profession, Clarence Goh, Poh Sun Seow, Gary Pan

Research Collection School Of Accountancy

Automation poses a threat to many of the tasks that are performed by accountants today. Certainly, many emerging technologies have already begun to perform tasks that have traditionally been performed by accountants. For example, advancements in cloud-based accounting software now make it much easier for small businesses to easily and accurately enter and edit financial information on their own without the input of accountants. Looking further into the horizon, newer technologies can now turn hard-copy receipts into a machine-readable format, encrypt them,and allocate them to an account without any input from a human. Such developments will continue to reduce the …

Patient Experience Informs Health Care Strategies In Irish Hospitals, Heba Habib

Doctoral

Patients are central to health care facilities and institutions; therefore, a dire need arises to include feedback of their experience in the decision-making process. Patient experience is increasingly recognised as one of the three pillars of quality in healthcare alongside clinical effectiveness and patient safety. A comprehensive literature review (more than 2500 peer-reviewed articles) has identified five key frameworks for patient experience including: UK Picker Institute Principles and US H-CAHPS. The frameworks have enabled the identification of a potential range of patient experience dimensions and helped in grouping them into nine categories. However, there are still opportunities to address research …

What Makes A Competent Change Manager? The Importance Of Developing The “Right” Attitudes, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

PurposeThe purpose of this paper is to highlight the importance of developing the “right” attitudes toward change.Design/methodology/approachThe viewpoint is based on more than 20 years of experience gained and insights developed through consulting projects and training conducted for numerous multinational companies and public sector organizations across Asia. An overview of international and national competency frameworks that include change management from Australia, United Kingdom, and Singapore is also presented.FindingsA competent change manager requires a combination of knowledge, skills, and attitude to effect change. While knowledge and skills have traditionally been emphasized, there is a need to develop the “right” attitude as …

Herding And Anchoring In Macroeconomic Forecasts: The Case Of The Pmi, John B. Broughton, Bento J. Lobo

Business Faculty Articles and Research

We test if analysts display multiple biases in forecasting the Institute for Supply Management’s (ISM) manufacturing Purchasing Manager’s Index (PMI). We adopt a test that does not require knowledge of the forecaster’s prior information set and is robust to rational clustering, correlated forecast errors and outliers. We find that analysts forecast the PMI poorly and display multiple biases when forecasting. In particular, forecasters anti-herd and anti-anchor. Anti-herding supports a reputation-based notion that forecasters are rewarded not only for forecast accuracy but also for being the best forecast at a single point in time. Anti-anchoring is consistent with forecasters overreacting to …

An Exploratory Analysis Of Title Ii Equity Crowdfunding Success, Stanislav Mamonov, Ross Malaga, Janet Rosenblum

Department of Information Management and Business Analytics Faculty Scholarship and Creative Works

The passage of the Jumpstart Our Business Startups Act (JOBS Act) ushered in a new wave of equity crowdfunding in the United States. Title II of the JOBS Act aims to make it easier for new ventures to raise funds from accredited investors. The number of Title II crowdfunded projects is growing rapidly. Based on data for US online 506(c) offerings across 17 leading platforms, more than $1.49 billion in capital was committed to Title II projects through May 2016. Our analysis of Title II offerings from these platforms reveals that real estate ventures are the single largest category with …

Multi-Authority Abs Supporting Dendritic Access Structure, Ruo Mo, Jian-Feng Ma, Ximeng Liu, Qi Li

Research Collection School Of Computing and Information Systems

Attribute-based signature (ABS), which could realize fine-grained access control, was considered to be an importantmethod for anonymous authentication in cloud computing. However, normal ABS only provided simple accesscontrol through threshold structure and thus could not cope with the large-scale attribute sets of users in the cloud. Moreover,the attribute sets were supervised by only one attribute authority, which increased the cost of computation and storage.The whole system was in danger of collapsing once the attribute authority was breached. Aiming at tackling theproblems above, a novel scheme, was proposed called multi-authority ABS supporting dendritic access structure whichsupported any AND, OR and threshold …

Mining Capstone Project Wikis For Knowledge Discovery, Swapna Gottipati, Venky Shankararaman, Melvrivk Goh

Research Collection School Of Computing and Information Systems

Wikis are widely used collaborative environments as sources of information and knowledge. The facilitate students to engage in collaboration and share information among members and enable collaborative learning. In particular, Wikis play an important role in capstone projects. Wikis aid in various project related tasks and aid to organize information and share. Mining project Wikis is critical to understand the students learning and latest trends in industry. Mining Wikis is useful to educationists and academicians for decision-making about how to modify the educational environment to improve student's learning. The main challenge is that the content or data in project Wikis …

An Empirical Study Of Health Information Exchange Success Factors, Peng Zhang

FIU Electronic Theses and Dissertations

The healthcare system in the US faces substantial challenges related to cost, access and quality. Health Information Exchange (HIE) has been widely viewed as a viable solution for dealing with those challenges. Despite the potential contributions to the healthcare system that HIE promises, adoption and use of HIE have always been difficult, and the past two decades have witnessed significant HIE implementation failures.

The limited understanding of HIE is a major obstacle for HIE success. Only recently in-depth research about HIE starts to appear in top IS journals. In addition, the uniqueness of healthcare industry adds to the complexity to …

Information Technology, Revenues, And Profits: Exploring The Role Of Foreign And Domestic Operations, Sunil Mithas, Jonathan W. Whitaker, Ali Tafti

Management Faculty Publications

How does information technology (IT) enable firms to globalize their operations and achieve higher foreign profits? We use archival data for multinational firms publicly-traded in the United States for the years 1999 – 2006, and find indirect evidence for the role of IT to help firms achieve higher foreign profits through revenue growth rather than cost reduction. Our findings suggest that foreign responsiveness plays a more important role in generating foreign profits than does value chain structure. Our exploratory analyses for the effect of IT on domestic revenues and profits suggest some evidence for equalization of returns across foreign and …

Storytelling With Tableau: A Hands-On Workshop, Shu Schiller

ISSCM Faculty Publications

In today’s business world, storytelling with data is a powerful way to communicate, convince, and persuade. Such skills are highly desirable in all types of professions. Participants of this hands-on workshop will lean storytelling with Tableau, which skills can be applied to teaching subjects such as data analytics, visualization, and communication as well as presentations in our day-to-day job and research projects.

Panel: Teaching And Research Directions For Business And Mis Programs, Keng L. Siau, Stacie Petter, Shu Schiller, Jacquelyn Ulmer

ISSCM Faculty Publications

The topic of this panel is “Teaching and Research Directions for Business and MIS Programs”. Higher education in the US is transforming and evolving rapidly. Declining state budget for public schools means that tuition fees may have to be correspondingly increase. The state funding is down by around 40% compared to fiscal 1980. In fact, it is headed for zero! The cost of higher education has surged more than 500% since 1985. Rising costs of higher education means Americans owe nearly $1.3 trillion in student loan debt. The average class of 2016 graduate has about $37k in student loan debt, …

Competitive Retailer Strategies For New Market Research, Entry And Positioning Decisions, Xiaodong Yang, Gangshu (George) Cai, Ying-Ju Chen, Shu-Jung Sunny Yange

Information Systems and Analytics

This paper investigates strategies for new market research and positioning of stores or products by competing retailers in a duopoly setting. We examine the scenario where the two retailers are considering entry into an uncertain new market that is an extension of their existing markets. The retailers must make decisions on whether or not to first conduct research about the new market's location relative to their existing markets and its size before deciding on their own positioning in it. We first study a sequential-move leader–follower setup to highlight the choice of an “innovate-or-imitate” strategy. We find when the potential new …

The Dark Side Of Banning Hacking Technique Discussion, Qiu-Hong Wang, Ting Zhang Le

Research Collection School Of Computing and Information Systems

Prior studies have evidenced the effectiveness of more severe and broader enforcement in deterringcybercrimes. This study addresses the other side of the story. Our data analysis shows that theenforcement against the production / distribution / possession of computer misuse tools tends toincrease the contribution on detection and protection related posts in online hacker forums. Butthis enforcement may discourage those contributors who had originally actively contributed to theprotection discussions. Thus government regulations have to be cautiously justify the incentives ofmultiple parties in the cybersecurity context.

Charitable Fundraising: Gaining Donors' Trust On Online Platforms, Deserinas Sulaeman

Research Collection School Of Computing and Information Systems

Trust is crucial in the relationships between charitable fundraisers and potential donors. This study examines factors that can help fundraisers gain potential donors’ trust, which is crucial to the success of the campaigns. Examining charitable fundraising campaigns on an online platform, this study finds that trust issues can be mitigated by providing a campaign description that is more sophisticated, more informative, and with fewer errors. Additionally, setting a higher campaign funding goal tends to lead to a more successful campaign. These characteristics likely reflect a competent, committed, and passionate fundraiser. On the other hand, mere exposure to a wide set …

Household Informedness And Policy Analytics For The Collection And Recycling Of Household Hazardous Waste In California, Kustini Lim-Wavde, Robert J. Kauffman, Gregory S. Dawson

Research Collection School Of Computing and Information Systems

Collection and recycling of household hazardous waste (HHW) can vary due to differences in household incomes, demographics, material recyclability, and HHW collection programs. We evaluate the role of household informedness, the degree to which households have the necessary information to make utility-maximizing decisions about the handling of their waste. Household informedness seems to be influenced by HHW public education and environmental quality information. We assess the effects of household informedness on HHW collection and recycling using panel data, community surveys, drinking water compliance reports, and census data in California from 2004 to 2012. The results enable the calculation of …

Joint Optimization Of Resource Provisioning In Cloud Computing, Jonathan David Chase, Dusit Niyato

Research Collection School Of Computing and Information Systems

Cloud computing exploits virtualization to provision resources efficiently. Increasingly, Virtual Machines (VMs) have high bandwidth requirements; however, previous research does not fully address the challenge of both VM and bandwidth provisioning. To efficiently provision resources, a joint approach that combines VMs and bandwidth allocation is required. Furthermore, in practice, demand is uncertain. Service providers allow the reservation of resources. However, due to the dangers of over-and under-provisioning, we employ stochastic programming to account for this risk. To improve the efficiency of the stochastic optimization, we reduce the problem space with a scenario tree reduction algorithm, that significantly increases tractability, whilst …

Client-Vendor Collaboration In Information Technology Development Projects And Its Emerging Outcomes, Mingyu Zhang

FIU Electronic Theses and Dissertations

This study investigates the key dimensions of IT project collaboration and its outcomes. We conceptualized key dimensions of client-vendor collaboration, and its emerging outcomes based on literature reviews. Then, we proposed a new research framework that links IT development processes to IT project client-vendor collaboration which in turn affects the outcomes of IT project. We examined the key dimensions of IT project collaboration and their impacts on project outcomes. We identified four critical IT development processes and technologies that contribute to the development of project collaboration. Our results include: (1) Coordination practices and technologies (such as communication quality and coordination …

The Creation Of A Building Map Application For A University Setting, William T. Whitesell

Senior Honors Theses

The use of navigational technology in mobile and web devices has sharply increased in recent years. With the capability to create interactive maps now available, navigating in real time between locations has become possible. This is especially essential in areas and organizations experiencing rapid expansion like Liberty University (LU). Therefore, the author proposes a project to create an interactive map application (IMA) for LU’s academic buildings that is scalable and usable through both the university’s website and with a mobile application. There are several considerations that must be taken into account when creating the LU map application, such as development …

Measuring Service Utilities In Service Value Networks, Jinluan Ren, Liping Zhao, Bo Li, Lihua Liu, Ruben Xing

Department of Information Management and Business Analytics Faculty Scholarship and Creative Works

In spite of the importance of service value networks (SVNs) in today's service sectors, academic studies of SVNs, in terms of their formalisms, models and value creation processes, are still lacking, with only sporadic publications available. This paper intends to make a contribution to the formal studies of SVNs with a threefold aim: (1) to provide an overview of existing work on value creation processes in SVNs and SVN models, (2) through this exposition, to propose a formalism for measuring service utility for SVNs, and (3) to illustrate this formalism through a real world SVN scenario based on China's mobile …

The Role Of User Psychological Contracts In The Sustainability Of Social Networks, Stanislav Mamonov, Marios Koufaris, Raquel Benbunan-Fich

Department of Information Management and Business Analytics Faculty Scholarship and Creative Works

Many emergent ventures, such as social networks, leverage crowd-sourced information assets as essential pillars supporting their business models. The appropriation of rights to information assets through legal contracts often fails to prevent conflicts between the users and the companies that claim information rights. In this paper, we focus on social networks and examine why those conflicts arise and what their consequences are by drawing on psychological contract theory. We propose that intellectual property and privacy expectancies comprise core domains of psychological contracts between social networks and their users. In turn, perceived breaches of those expectancies trigger a psychological contract violation. …