Management Information Systems Commons^™

Enterprise Content Management: Understanding The Taxonomy, Jake Zhu, Tony Coulson, Miyuan Shan, C.E. Tapie Rohm Jr.

Communications of the IIMA

In an effort to understand content, its taxonomy and management, we define content management as the process of managing the creation, categorization, delivery and archiving of content in which workflow and business processes are maximized. Built upon what industry experts have to offer about enterprise content taxonomy, we have enacted a framework to better understand, create and manage enterprise taxonomies. This framework will be able to integrate rich content, modern computing technology, advanced analytics, automated worlflow, business requirements and human resources into a process where companies can easily manage their information for decision making and gaining competitive advantages.

An Empirical Analysis Of Student Perceptions Of Website Components For Class Web-Sites, Jay M. Lightfoot

Communications of the IIMA

Technology has improved to the point where web-sites for every course taught by an instructor are possible. This has produced many instructional benefits; however, it has also created a new set of problems. The problem addressed by this paper is the question of which web-site components to include in the class web-site. This is important because different web components support different student learning styles. Because it is not feasible to include all known webcomponents, the instructor must select those components that are most useful and support the broadest group of students. To address this question, a survey instrument was developed …

Ethics In Information Systems: Student Performance In Evaluating Ethical Dilemmas, Charletta F. Gutierrez

Communications of the IIMA

The explosion in information technology in the last 20 years, and in particular, data communications networks, has had a major impact on ethical thinking and ethical issues. This has been manifested in the recent accounting and business scandals, as it is becoming apparent that the ethical dimensions of information systems-related business decisions cannot be safely ignored. It is important for business educators to introduce students to relevant ethical situations that they may face in the business world. This paper discusses the Information Systems ethical environment and students performance on business ethics cases in a telecommunications course. The results of this …

Factors That Impact Student Performance In A Course Sequence, Gerard J. Morris, Charles H. Mawhinney, Janos Fustos, Joseph S. Morrell, Norman Pence, Wayne Haga, Kathryn Marold, Abel A. Moreno

Communications of the IIMA

On-line courses have become an important component of the delivery of courses in all areas of education. The validity of online delivery is challenged if Web students perform poorly in subsequent major courses. This paper investigates the effect of mode of delivery and other factors on the level of success, failure, potential, and limitations of web delivery in course sequences. This study was conducted on a two-course sequence in the Computer Information Systems Department at Metropolitan State College of Denver. The result of this research identifies important factors impacting student success in this two course sequence.

A Longitudinal Pedagogical Study Of 39 Online And 25 Face-To-Face Sections Of Seven Different Graduate Level Mis Courses, Rassule Hadidi, Chung-Hsien Sung, Miles D. Woken

Communications of the IIMA

This paper reports on a longitudinal pedagogical study of performance and perceptions of 1021 students in 39 online and 25 face-to-face sections of seven different courses taught by six different professors. The differences between the students' perceptions of the quality of the instructors and student performance are statistically significant based on the mode of course delivery. Students rated the quality of instructors in the online courses higher for the duration of the study. Student grade averages are slightly lower in the online courses. For all of the other survey questions dealing with the evaluation of the courses and the instructors, …

The Impact Of Market Metaphysics On Information Infrastructure Decisions, Bernd Carsten Stahl

Communications of the IIMA

One of the most pressing questions that governments and societies have to answer is how to develop the infrastructure of the expected information society. In this paper I will take a look at two archetypical positions: at a state-oriented and a market-oriented view. I will recount the arguments for both sides in order to then demonstrate that all of these arguments are in fact derivatives of the older discussion about state versus market that has been with us at least since Marx. I will then try to show that these arguments are based on metaphysical assumptions about the nature of …

An Exploratory Investigation Of The Learning Styles Of Students In An On-Line Degree Program, Nicholas A. Beadless Ii, Christopher M. Lowery

Communications of the IIMA

This study is an exploratory investigation into whether different leaning styles predict performance in an online course. Students enrolled in several cohorts of an accredited MBA program were surveyed with regard to their learning styles and those styles were correlated with the grades earned in the course. The program is unique in that the entire program could be completed online.

Discussing Issues Of Information Technology In Country Development, Rami Al-Gharaibeh, William Acar, Andrew G. Kotulic, Thomas J. Froehlich

Communications of the IIMA

The development of countries with laggard economies is becoming a global concern. The harmful complications of poverty and illiteracy are beginning to show up outside those countries in violent forms. The precautions against this migration of harm are splitting the world apart at the same time as technology may become able to bring it together. Over the last few years, information technology (IT) has grown very fast and is still spreading into all aspects of life in developed countries. The recent research in those countries is bringing more evidence that IT is a leveraging tool for business and not a …

The Relative Effects Of Logistics, Coordination And Human Resource On Humanitarian Aid And Disaster Relief Mission Performance, Aida Idris, Saiful Nizam Che Soh

The South East Asian Journal of Management

Most studies on humanitarian aid and disaster relief (HADR) missions suggest that the quality of logistics, coordination and human resource management will affect their performance. However, studies in developing countries are mainly conceptual and lack the necessary empirical evidence to support these contentions. The current paper thereby aimed to fill this knowledge gap by statistically examining the effects of the abovementioned factors on such missions. Focusing on the Malaysian army due to its extensive experience in HADR operations, the paper opted for a quantitative approach to allow for a more objective analysis of the issues. The results show that there …

Credit Participation And Credit Source Selection Of Vietnam Small And Medium Enterprise, Nguyen Anh Hoang, Toshitsugu Otake

The South East Asian Journal of Management

This study is an attempt to investigate the motivation behind the decision to participate in the credit market of SMEs from perspectives of behavioral finance and social capital theories. In addition, the study also examines the effect of behavioral finance and social capital factors on the credit source selection among SMEs. This study’s design strategy involves conducting questionnaire surveys to SMEs owners and statistical techniques to analyze the determinants of credit participation and credit source selection of borrowers. The findings showed that personal traits of SMEs owners/managers in terms of behavioral finance factors such as debt and risk attitudes, present …

The Influence Of Perceived Organizational Injustice Towards Workplace Personal Web Usage And Work Productivity In Indonesia, Nur Fathonah, Yanki Hartijasti

The South East Asian Journal of Management

Workplace personal web usage (WPWU) is an employee’s activity in using internet for non-related task during working hours. It is considered a counterproductive behavior when done excessively because it can interrupt employee’s productivity, but it can increase creativity and eliminate boredom when used in a rational amount. The objective of this study was to prove whether perceived organizational injustice had influence on WPWU which affected work productivity. A total of 222 respondents working in various industries were gathered through web-survey. By using multinomial logistic regression analysis, this study found that high level use of internet for unrelated jobs between 2 …

Leadership Development Experiences Of Women Leaders In State-Owned Enterprises In Indonesia, Yuliana Dewi, Riani Rachmawati

The South East Asian Journal of Management

Similar to many other countries in the world, Indonesia has been experiencing the increasing number of women workers participation both in formal and informal sectors. While in formal sector the number of female employees has increased from around 10 millions in 2008 to nearly 13 millions in 2011; in informal sector the figure is even doubled: more than 28 millions in 2008 to more than 30 millions in 2011. However to date, women workers are associated with low-skilled, low-wage workers who work in precarious working environment. Women are seldom hold managerial position both in public and private sector. The proportion …

Open Source System As Innovation In Organizations: A Managerial Perspective On Its Adoption, Noor Ismawati Jaafar, Sharifah Fazlinda Sheikh Yahya

The South East Asian Journal of Management

This study identifies the factors that have a direct effect on a manager's decision towards Open Source System (OSS) enterprise system adoption in Malaysia. Using the Technology-Organization-Environment (TOE) framework, the research is initiated by inviting the managers in Malaysian organizations who implemented OSS. A survey was conducted via online OSS social communities and by sending emails to shortlisted public. A total of 124 managers from 124 organizations responded to the survey and the results showed that four out of six factors were found significant in this study. In the technological context, ‘perceived relative advantage’, ‘perceived compatibility and trialability’ and ‘perceived …

Absorptive Capacity And Ict Adoption Strategies For Smes: A Case Study In Kenya, Joshua R A Ndiege, Marlien E. Herselman, Stephen V. Flowerday

The African Journal of Information Systems

Many small and medium enterprises (SMEs) in developing countries continue to be challenged by their information technology (IT) adoption process, which is often characterized by a number of deficiencies. The purpose of this study was to examine the role of absorptive capacity (AC) in SMEs’ performance, as well as establish the correlation between SMEs’ AC and their IT adoption process. The findings of this study, obtained by measuring different dimensions of AC using Jimenez-Barrionuevo, Garcia-Morales, and Molina’s scale of 18 items, suggest that AC plays a critical role in the performance of SMEs in Kenya and that SMEs with strong …

Constructing Frugal Sales System For Small Enterprises, Oludayo O. Olugbara, Brenda N. Ndhlovu

The African Journal of Information Systems

In the current study, the authors report on the application of the design science methodology to construct, utilize, and evaluate a frugal information system that uses mobile devices and cloud computing resources for documenting daily sales transactions of very small enterprises (VSEs). Small enterprises play significant roles in the socioeconomic landscape of a community by providing employment opportunities and contributing to the gross domestic product. However, VSEs have very little access to innovative information technologies that could help them manage their challenges that are restricting their effective growth, sustainability, and participation in a knowledge economy. The results of a field-evaluation …

African E-Government Research Landscape, Jean Vincent Fonou Dombeu, Nelson Rannyai

The African Journal of Information Systems

Over the past decade, African governments have followed the worldwide trends towards establishing e-government with the aim of improving public service delivery to citizens through the use of Information and Communication Technology (ICT). As a consequence, authors from academia, government departments and agencies, civil society, industry, non-governmental and international organizations have embarked into e-government research focusing on Africa. However, the state of the art of e-government research in Africa is poorly documented. This study analyzes the status of e-government research in Africa. A qualitative technique based on online searches and literature reviews is used to collect data that have addressed …

Identifying Critical Success Factors: The Case Of Erp Systems In Higher Education, Billy Mathias Bm Kalema Dr, Oludayo O. Olugbara Prof, Ray M. Kekwaletswe Prof

The African Journal of Information Systems

This paper reports on a study that uses a combination of techniques to formally characterize and determine the critical success factors influencing the effective usage of enterprise resource planning (ERP) systems, with special reference to higher education institutions. The thirty-seven ERP success factors identified from the literature are classified into: Critical, Active, Reactive and Inert categories. The classification of decision factors can generally support organizations to explore their current challenges and to adequately prepare decisions in a more participatory way for future endeavors. This study suggests a possible alternative that decision makers should take when a factor or a set …

Components Of The Brand Equity Of Internet Service Providers (Isps) In Pakistan, Kashif Farhat

Business Review

This study assesses the determinants of customer-based-brand equity of Internet Service Providing brands in Pakistan. A Likert scale questionnaire was served to 251 respondents, selected through convenience sampling, to assess correlational relationship between the dependent variable: brand equity and independent variables: brand loyalty, brand awareness, perceived quality and brand association. Brand loyalty, brand awareness and perceived quality were found to have a positive significant impact on building brand equity. It’s recommended that marketers and brand managers allocate maximum resources to brand loyalty and brand awareness to gain higher brand equity of ISPs brands.

Developing A Metrics Framework For The Federal Government In Computer Security Incident Response, Vincent Sritapan, Walter Stewart, Jake Zhu, C.E. Tapie Rohm Jr.

Communications of the IIMA

As technology advances and society becomes more dependent on information technology (IT), the exposure to vulnerabilities and threats increases. These threats pertain to industry as well as government information systems. There is, however, a lack in how we measure the performance and create accountability for computer security incident response (CSIR) capabilities. Many government organizations still struggle to determine what security metrics to use and how to find value within these metrics. To fill this apparent gap, a metrics framework has been developed for incident response to serve as an internal analysis, supporting continuous improvement in incident reporting and strengthening the …

Discovering A Joomla Exploit For Possible Malware: Social Engineering And A Php Base64 Gif Exploit, M.S. Terrell Rohm, C.E. Tapie Rohm Jr., Haakon Brown

Communications of the IIMA

his article discusses the importance of Joomla as a Content Management System that is used by 2.7% of the web and how a possible new malware exploit has been discovered. The PHP BASE64 malware exploit is a well-documented exploit of PHP but the implementation of this exploit as it relates to Joomla is a very ingenious method not previously used before, as far as the authors were able to discover. In this particularly case, PHP code is embedded in a GIF file to produce a very sophisticated and unique malware exploit to Joomla.

Digital Media Dependency, Relational Orientation And Socaial Networking Among College Students, C. Mo Bahk, Astrid Sheil, C.E. Taipe Rohm Jr., Frank Lin

Communications of the IIMA

This study focused on digital media dependency, relational orientation, and demographic variables as potential factors that were relevant to the usage of social networking websites (e.g., MySpace and Facebook) among college students. A total of 258 (101 male and 157 female) students completed the questionnaire that contains the measures of digital media dependency, relational orientation, social networking media usage, and demographic characteristics. The respondents also indicated specific types of things that they disclose (post) on their social media websites. The results showed that relational orientation is positively correlated with the disclosure (posting) of family photos, friends’ photos, and travel photos …

Intelligent Web User Interfaces, Myron Sheu, Xin James He

Communications of the IIMA

This paper investigates the key components of an intelligent web user interface to facilitate online investment as a novel approach to compensating for the impersonality of e-commerce. By analyzing challenges to online brokerage services and evaluating key criteria for a viable intelligence system, we develop a decision tree based intelligent web user interfaces model. The resulting intelligent model is intended to help online shoppers avoid common mistakes by means of implicit reasoning, flexible knowledge granularity, and effective reasoning-by-exception, which is significantly different from the traditional approaches that largely rely on assistance from remote control knowledge engines. One of the key …

Factors That Influence The Dissemination Of Knowledge In Technology Transfer Among Malaysian Manufacturing Employees, Mughaneswari Ap Sahadevan, Mohd Haniff Jedin

The South East Asian Journal of Management

The meaning of technology transfer is so wide but mostly involving some form of technology-related exchange. However, in this particular paper, technology transfer is consider as a concept to examine the process of disseminating knowledge and skills that a person owned to another person in order to generate higher productivity with new approach of producing a particular product or service. Although, many researchers have explored the evolution of technology transfer, nonetheless some drivers are yet to be explored in a Malaysian manufacturing industry. This study, therefore attempts to determine the relationship between absorptive capacity, transfer capacity, communication motivation and learning …

The Effect Of Post-Purchase Perceived-Value Towards The Relationship Quality Of Hajj And Umrah Travel Agencies In Indonesia, Kiki Oktora, Adrian Achyar

The South East Asian Journal of Management

One out of four people in the world is a Moslem, and Indonesia ranks first on the biggest Moslem population in the world. Hundreds of thousands of people go to Makkah each year to make Hajj (pilgrimage). Hajj and Umrah travel agencies as providers of Hajj and Umrah packages are becoming important in Indonesia, as their number is about two hundred agencies. However, there has been little discussion about Hajj and Umrah, especially on Hajj and Umrah travel agencies. The purpose of this paper is to identify the relationships of post-purchase perceived-value to relationship quality, which consists of satisfaction, commitment, …

The Influence Of Sponsor-Event Congruence In Sponsorship Of Music Festivals, Penny Hutabarat, Gita Gayatri

The South East Asian Journal of Management

This paper focuses the research on the Influence of Sponsor-Event Congruence toward Brand Image, Attitudes toward the Brand and Purchase Intention. Having reviewed the literatures and arranged the hypotheses, the data has been gathered by distributing the questionnaire to 155 audiences at the Java Jazz Music Festival, firstly with convenience sampling and then snowballing sampling approach. The analysis of data was executed with Structural Equation Modeling (SEM). The result shows the sponsor-event congruence variable has a positive impact toward brand image and attitudes toward the brand sponsor. Brand Image also has a positive impact toward purchase intention; in contrary attitudes …

Influence Of Brand Equity And Movieliking Can Override Impact Of Misleading Brand Placement Toward Brand Attitudes, Adi Zakaria Afiff, Westi Noria Furi, Denyza Wahyuadi Metroprawiro

The South East Asian Journal of Management

The starting point of this study is the phenomenon termed misleading brand placement, a condition found where the brand placement in a movie depict the brand in a time where the brand has not yet exist, providing the brand an older age. As the brand used in the brand placement is a brand with high brand equity, the combination of older age and high brand equity is suspected to give a higher evaluation of the brand. To test these suspicions, 3 experiments were conducted to see the influence of consumer knowledge of the misleading brand placement, brand equity and movie …

Households Perceptions On Factors Affecting Resilience Towards Natural Disasters In Indonesia, Viverita Viverita, Ratih Dyah Kusumastuti, Zaäfri Ananto Husodo, Lenny Suardi, Dwi Nastiti Danarsari

The South East Asian Journal of Management

Most areas in Indonesia are prone to natural disasters. Learning the lessons from the Aceh Tsunami in 2004, areas with high risks of natural disasters are in the process of preparing themselves for such an unexpected event, by increasing their resilience. The objective of this study is to shed more lights on factors affecting the resilience from two sources namely, existing literatures and the application of disaster management in four disaster-prone areas in Indonesia -Padang, Sleman, Cilacap, and Palu. To enrich our analysis, we collect data from the field to compare the preparedness and to get insights on people’s perceptions …

Elearning Cost Analysis Of On-Premise Versus Cloud-Hosted Implementation In Sub-Saharan Countries, Joel Samson Mtebe, Roope Raisamo

The African Journal of Information Systems

The cost of acquiring, managing, and maintaining ICT infrastructure is one of the main factors that hinder educational institutions in Sub-Saharan countries to adopt and implement eLearning. Recently, cloud computing has emerged as a new computing paradigm for delivering cost effective computing services that can be used to harness eLearning. However, the adoption of cloud computing in higher education in Sub-Saharan countries is very low. Although there are many factors that may influence educational institutions to adopt cloud services, cost effectiveness is often a key factor. Far too little is known on how much the use of cloud computing can …

Barriers To Open Source Erp Adoption In South Africa, Leo Tome Mr, Kevin Allan Johnston Prof, Alison Meadows Mrs, Mphatso Nyemba-Mudenda Ms

The African Journal of Information Systems

Organizations in South Africa (SA) and other economically developing countries are not maximizing the use of Enterprise Resource Planning (ERP) Systems. While the costs associated with an ERP system implementation have always been a major factor to many organizations, Open Source Software (OSS) ERP systems are available offering the benefits of an ERP system at a reduced cost to organizations. This paper investigates the adoption factors of Open Source Software Enterprise Resource Planning Systems in economically developing countries by focusing on South African organizations. Using online surveys and a focus group discussion, this empirical study found that knowledge barriers, the …

The Story As A Cultural Transmitter: Applications For Business Education, Carol Blaszczynski, Ph.D.

International Journal for Business Education

Stories assist in transmitting cultural wisdom, including wisdom about the business community. The role of stories in various contexts such as education (including international management), management, and marketing, as well as the job search is explained. The article concludes by presenting instructional activities for business education that develop cultural competence through stories.