Management Information Systems Commons^™

A Review Of Communication Tools And Techniques For Successful Ict Projects, Ernest Mnkandla

The African Journal of Information Systems

Practitioners have repeatedly mentioned that projects that lack effective communication are doomed to fail. Project communications management involves the generation, collection, and storage of information within a project. Project communication therefore provides vital ingredients for the go-no-go decisions in a project through the effective selection of the minimum essential things that can be done to share the collected information among the stakeholders. A fast growing way to manage software development projects is agile project management, whose focus is balancing between continuous releases of quality deliverables and frequently sharing project progress information. In this editorial, we advocate for research on the …

The Relationship Between Strategic Information Systems Planning Situational Factors, Process Configuration And Success, A. J. Gilbert Silvius, Jeroen Stoop

Journal of International Technology and Information Management

This paper reports a study into the relationship between the configuration of the process of Strategic Information Systems Planning (SISP) and the success of SISP. SISP is an important activity in the alignment of information technology systems and services to business requirements. However, despite the obvious importance of a proper planning of information technology and information systems in organizations, success of SISP is not evident. And as the success of SISP is also influenced by the process followed in developing the SISP, the research question for this study was, “How does the configuration of the SISP process influence the success …

A Conceptual Framework For E-Commerce Innovation In Chinese Smes Chun-Sheng Yu, Chun-Sheng Yu, Xue-Bing Dong

Journal of International Technology and Information Management

As E-Commerce (EC) is rapidly gaining popularity in China, EC innovation becomes a major growth strategy for many SMEs. Meanwhile, problems and challenges are hindering proliferation of EC innovation. The need exits for a theoretical model to forge EC innovation: a dynamic process with progressive stages of both internal and external e-readiness. Derived from theories and evidenced by the case studies from Hangzhou, China, our conceptual framework reveals top management, organizational learning, government support, market forces, and technology readiness as essential in each development stage, but with different emphasis. Implications of the framework are discussed.

Creativity, Coordination & Knowledge Co-Creation On A Global Scale- The Process Perspective, Olivera Marjanovic, Narcyz Roztocki

Journal of International Technology and Information Management

In very recent times new tools and technologies for peer-to-peer collaboration and coordination became easily and readily available taking knowledge creation processes outside of the organizational boundaries. This paper proposes to extend the existing boundaries of Business Process Management (BPM) to include an emerging category of processes; here termed Global Knowledge-Intensive Business Processes (GKIBP). These processes differ from other global processes, such as supply chains and collaborative cross-organizational business processes (BPs), as their main outcome is a commercial knowledge artifact, co-created trough coordinated activities of knowledge agents, that may or may not come from an organizational setting. Drawing from, and …

Horizontal Collaborative E-Purchasing For Hospitals: It For Addressing Collaborative Purchasing Impediments, Robbert J. G. Kusters, Johan Versendaal

Journal of International Technology and Information Management

Horizontal collaborative purchasing (HCP) has often been cited as a way for hospitals to address the challenges of the rising healthcare costs. However, hospitals do not seem to utilize horizontal collaborative purchasing on any large scale, and recent initiatives have had mixed results. Focusing on Dutch hospitals, in this paper we present major impediments for collaborative purchasing, resulting in a first component of our proposed electronic horizontal collaborative purchasing model for hospitals; as a second component it contains a collaborative purchasing typology. A first validation round with hospital purchasing professionals, described separately in Kusters and Versendaal (2011), confirmed four applicable …

Indian Smes Perspective For Election Of Erp In Cloud, Tripti Negi Mahara

Journal of International Technology and Information Management

With increasing market competition and globalization, SMEs have shown interest to deploy ERP package to integrate their business processes. High investment in terms of cost, manpower and time are the major hurdles while selecting a traditional ERP package. Hence there is a need to look for a cost effective ERP solution. Deploying ERP on Cloud is one such option due to lower infrastructure cost and flexible payment. A SME evaluates an ERP solution from Economical, Technological and People perspectives with the factors that measure them. . . A factor can either be a benefit or a threat. A benefit facilitates …

Top Management Support, Collective Mindfulness, And Information Systems Performance, Shaji A. Khan, Albert L. Lederer, Dinesh A. Mirchandani

Journal of International Technology and Information Management

Mindfulness is a cognitive process that facilitates the discovery and correction of errors that might escalate. This study applies mindfulness theory to examine the impact of top management support for information systems on collective mindfulness, and that of collective mindfulness on IS performance. It treated such mindfulness in five dimensions, and top management support and IS performance as uni-dimensional. Forty-seven chief executive officers responded to a survey asking their perceptions of the constructs. Top management support predicted four of the dimensions with the strongest effect on sensitivity to IS operations. A negative path from support to commitment to IS resilience …

Behavioral Modeling Of The Individual’S Acceptance And Use Of Internet In Bangladesh: An Analysis Using An Integrated Approach, Md Shah Azam, Mohammed Quaddus, Nasrin Lubna

Journal of International Technology and Information Management

This study attempts to examine individuals’ behavior in the adoption and usage of the Internet for accomplishing various transactions and communication in Bangladesh. A descriptive research design is administered to ascertain the joint impact of the study constructs. A combination of AMOS 18 and PLS graph has been used for structural equation modeling with a cross-sectional dataset of 239 individuals in Bangladesh collected through a questionnaire survey. The proposed model was assessed with two step procedure after scrutiny and correction for non response and subjective response bias. The psychometric properties of the model, convergent and discriminant validity were assessed through …

Identifying Contextual Factors Of Employee Satisfaction Of Performance Management At A Thai State Enterprise, Molraudee Saratun, Parisa Rungruang

The South East Asian Journal of Management

Although there has been an increase in Performance Management (PM) literature over the years arguing that PM perceptions are likely to be a function of PM process components and contextual factors, the actual relationship between the contextual factors and employee satisfaction of PM remains little explored. Extending previous research, this study examines relationships between contextual factors and employees’ PM satisfaction. Derived from the literature, these contextual factors are motivation and empowerment of employees, role conflict, role ambiguity, perceived organisational support, procedural justice and distributive justice. Seven directional hypotheses are tested accordingly through a series of regression analyses. This article finds …

What Factors Drive Job Seekers Attitude In Using E-Recruitment?, Ritzky Karina Brahmana, Rayenda Brahmana

The South East Asian Journal of Management

In a digital world, job seekers prefer to use e-recruitment for a vacancy searching. Thus, the explanation of the determinants of their attitude in using this technology is left unobserved. This article reports the result of a survey study on how users utilize e-recruitment to search for works. Three hundred eighty-five just-graduated undergraduate students answered questions regarding their intention of using the e-recruitment under Theory of Acceptance Model. We propose Perceived Usefulness, Perceived Ease of Use, and Perceived of Enjoyment as the determinants of the job seekers intention. Results showed that those three variables influence the decision making of job …

Including Capabilities Of Local Actors In Regional Economic Development: Empirical Results Of Local Seaweed Industries In Sulawesi, Mark T. J. Vredegoor, Bartjan W. Pennink

The South East Asian Journal of Management

Stimson, et al. (2009) developed one of the most relevant and well known model for Regional Economic Development. This model covers the most important factors related to economic development question. However, this model excludes the social components of development. Local community should be included in terms of the development of a region. This paper introduced to the Stimson model “Skills” and “Knowledge” at the individual level for local actors indicating the capabilities at the individual level and introduced “Human Coordination” for the capabilities at the collective level. In our empirical research we looked at the Indonesian seaweed market with a …

Service Recovery Paradox In Indian Banking Industry: An Empirical Investigation, Arunesh Garg

The South East Asian Journal of Management

The present study examines existence of service recovery paradox in Indian banking industry. The study is taken up in the tri-city of Chandigarh, Panchkula and Mohali. The respondents are categorized into failure and no-failure groups on the basis of their service experience. Failure group constitutes those respondents who have experienced service recovery, and has been further divided into five sub-groups ranging from service recovery++ (service recovery better than expected) to service recovery- - (service recovery worse than expected). Service recovery paradox is examined by comparing service recovery++ group with no-failure group. The study shows evidence for existence of service recovery …

Factors Influencing Individual Performance In An Indonesian Government Office, Azizatul Munawaroh, Corina D. S. Riantoputra, Sally Bethesda Marpaung

The South East Asian Journal of Management

Reformation in Indonesian government offices leads to many substantial changes, and demands improved job performances while arguably loading employees with more work. This research aims to understand factors that potentially influence job performance in Indonesian government offices that carries on such reformation. Using adapted scales from previous studies, this research investigates the role of workload, responsibility for others (level of responsibility to care for other people) and need for achievement on employee’s performance. A survey to all full-time workers in an Indonesian government office is conducted. Contrary to expectation, workload does not influence employee’s performance. Instead, regression analysis demonstrates that, …

Genetic Algorithm Based Model In Text Steganography, Christine K. Mulunda, Peter W. Wagacha, Alfayo O. Adede

The African Journal of Information Systems

Steganography is an ancient art. It is used for security in open systems. It focuses on hiding secret messages inside a cover medium. The most important property of a cover medium is the amount of data that can be stored inside it without changing its noticeable properties. There are many sophisticated techniques with which to hide, analyze, and recover that hidden information. This paper discusses an exploration in the use of Genetic Algorithm operators on the cover medium. We worked with text as the cover medium with the aim of increasing robustness and capacity of hidden data. Elitism is used …

Africa’S Contributions To Information Systems, Richard T. Watson

The African Journal of Information Systems

Africans created the world’s first major information systems, gesturing and language. Now days, Africa is once again showing leadership in the area of frugal IS.

When My Sub-Editor Is A Nit-Picking Bot: Mediating Roles Of A Tv News Scriptwriting Exercise, Andrew Deacon, Catherine Wynsculley

The African Journal of Information Systems

Online learning activities have promised new ways to engage students. This paper describes the design and use of the NewsScripts online learning exercise over a decade. This web-based television news scriptwriting exercise is used with media students at the University of Cape Town to expose them to news scriptwriting practices. Students write a script to match a video, employing a television news writing style. The more important transformational opportunity is deepening students’ own critical media analysis skills. Our focus is how the NewsScripts design evolved and changed over time to remain part of the curriculum. Underlying the curricula of university …

Ict In Education In Africa - Myth Or Reality: A Case Study Of Mozambican Higher Education Institutions, Xavier Muianga, Henrik Hansson, Anders Nilsson, Avelino Mondlane, Inocente Mutimucuio, Alsone Guambe

The African Journal of Information Systems

In the last decade, there has been a growth in Information Communication and Technology for Education (ICT4E) in sub-Saharan Africa. Through support from local and international development agencies, several Higher Education Institutions (HEIs) have engaged in introducing, implementing and supporting ICT4E. This study aims at providing a description and analysis of the current state of ICT4E implementation in HEIs in Mozambique. An exploratory study of 19 HEIs was conducted using open ended questionnaires and interviews. The results show that the country has advanced greatly in terms of design and implementation of ICT policies, as well as telecommunication. Additionally, MoReNet the …

Towards A Shared Understanding Of Emerging Technologies: Experiences In A Collaborative Research Project In South Africa, Daniela Gachago, Eunice Ivala, Judy Backhouse, Jan Petrus Bosman, Vivienne Bozalek, Dick Ng’Ambi

The African Journal of Information Systems

While the practice of using educational technologies in Higher Education is increasingly common among educators, there is a paucity of research on innovative uses of emerging technologies to transform teaching and learning. This paper draws on data collected as part of a larger study aimed at investigating emerging technologies and their use in South African Higher Education Institutions (HEIs) to improve teaching and learning. The research employed a mixed method research design, using both qualitative and quantitative data collection methods—quantitative data from a survey of 262 respondents from 22 public HEIs in South Africa and qualitative data gathered from 16 …

Learners’ Acceptance Of The Use Of Mobile Phones To Deliver Tutorials In A Distance Learning Context: A Case Study At The University Of Ibadan, Gloria Adedoja, Omobola Adelore, Francis Egbokhare, Ayodeji Oluleye

The African Journal of Information Systems

This case study focuses on students’ acceptance of mobile phones for learning purposes within a project that aims to support and engage distance education students by using mobile phones for distance learning tutorials, rather than using technology merely to communicate information or create access to learning resources. The research design is based on Davis's Technology Acceptance Model and tests multiple hypotheses concerning the effects of perceived usefulness, perceived ease of use, interest in the technology and technology self-efficacy on the use of the mobile tutorials. The evidence gathered confirms that the mobile tutorials enhanced teaching and learning. However, it also …

Considering Two Audiences When Recording Lectures As Lecturecasts, Brandon I. Collier-Reed

The African Journal of Information Systems

This article presents the outcome of an investigation into the provision of lecturecasts to students. The objective was to ensure that both those who attended live lectures of a second-year engineering course and/or watched recorded versions of the lectures had an experience that supported their learning. A range of data was drawn on including the personal reflection of the lecturer of the course, questionnaires, and student interviews. The qualitative data were analysed through an inductive process that drew on the principles of grounded theory and the findings that emerged included the role of the “talking head” in recordings, balancing the …

E/Merging Across Africa: Five Papers On The Use Of Educational Technology In African Higher Education, Tony Carr

The African Journal of Information Systems

This guest editorial comments on the rapidly changing environment for the use of Information and Communication Technologies (ICTs) in African Higher Education Institutions (HEI), introduces the e/merge online conferences and gives a brief introduction to the papers in the special issue.

Revisiting The Miles And Snow Typology: Strategic Path Mediates Business Strategy And Resource Configuration For Innovation, Yasmina Zubaedah, Avanti Fontana, Adi Zakaria Afiff

The South East Asian Journal of Management

This article provides the results of an exploratory study that investigated the effect of Capability Lifecycle Path on attaining effective adaptation through innovation. Based on Miles and Snow (1978), an empirical study was conducted to explore whether performing firms are those that indicate consistency within the strategy, process, structure and Capability Lifecycle Path arrangement. The basic premise of this study is adaptability for sustainability, where firms go through adaptation cycles through Business Model Innovation would perform well when they are able to consistently create value and effectively manage adopted business models, or denoted as Business Model Effectiveness. Using data obtained …

Repositioning Strategy For Malaysian Companies Internationalization, Ismi Rajiani, Edna Buyong

The South East Asian Journal of Management

The rise of the emerging-market countries offers both developing and developed countries a unique opportunity to gain the benefits of a truly international economy. Consequently, it is imperative to advance our knowledge of emerging-market countries MNC emergence and competitiveness including Malaysian firms on how will they position their products strategically? Based on the framework of Porter’s Generic Strategy this paper is composed of price/ volume segments and impacts on product strategy theory. The aim is to identify crucial triggering cues and focus areas for Malaysian companies and measure what role these play in different segments. This study argues that some …

Sustainable Growth And Ethics: A Study Of Business Ethics In Vietnam Between Business Students And Working Adults, Lam D. Nguyen, Bahaudin G. Mujtaba, Chat N. Tran, Quan H. M. Tran

The South East Asian Journal of Management

Sustainable growth is not only the ultimate goal of business corporations but also the primary target of local governments as well as regional and global economies. One of the cornerstones of sustainable growth is ethics. An ethical organizational culture provides support to achieve sustainable growth. Ethical leaders and employees have great potential for positive influence on decisions and behaviors that lead to sustainability. Ethical behavior, therefore, is expected of everyone in the modern workplace. As a result, companies devote many resources and training programs to make sure their employees live according to the high ethical standards. This study provides an …

Environmental Dynamic, Business Strategy, And Financial Performance: An Empirical Study Of Indonesian Property And Real Estate Industry, Imam Wahyudi

The South East Asian Journal of Management

Firm’s strategic orientation involves synchronizing environmental dynamics, corporate strategy and capital structure in order to achieve firm performance targets. The co-alignment model used successfully in the hospitality industry might be used in a wider context as a framework in explaining these relationships simultaneously. Using the data of public firms in Indonesia during the period of 1996-2010, we found that co-alignment model can be implemented in property and real estate industry as well as in hospitality industry.

Analyzing Project Management Maturity Level In Indonesia, Eliot Simangunsong, Elisabeth N. Da Silva

The South East Asian Journal of Management

Project management has been generally known and increasingly used by many organizations to gain competitive advantage. In this context, many studies have proposed maturity models to evaluate how project management knowledge has been deployed effectively and efficiently in organization. As a developing country, Indonesia needs many development projects managed by government and private companies in different industries. Here, a study to assess project management maturity level in Indonesian businesses may bring insight about current business practices, which is important to speed up country development and business sustainability. Adapting the Project Management Maturity Model (ProMMM), a survey instrument has been developed …

A Roadmap For Rural Area Ict Solution Deployment: A Case Of Kgautswane Community In South Africa, Felix F. Ntawanga Mr

The African Journal of Information Systems

The need to introduce technologies in rural areas so as to capacitate communities towards overcoming various socio-economic challenges remains a priority in emerging economies. We rely on the foregoing for the investigation in the Kgautswane community in South Africa, of a range of socio-economic challenges that can be addressed through ICT. Identified challenges are further filtered for the selection of an appropriate intervention based on previous experience in the community. The appropriate challenge forms the basis for the development and deployment of an eProcurement ICT solution for small scale traders in the community with emphasis on the concept of a …

Hybrid Spread-Spectrum Tcp For Combating Fraudulent Cyber Activities Against Reconnaissance Attacks, Simon Enoch Yusuf, Olumide Longe

The African Journal of Information Systems

The inefficiencies of current intrusion detection system against fraudulent cyber activities attracts the attention of computer gurus, also known as “hackers” to exploit known weakness on a particular host or network. These hackers are expert programmers who mainly focus on how the Internet works, and they interact with each other to know its strengths and weaknesses. Then they develop advanced tools which an average attacker with little background can use to know the liveness, reachability and running service on the network. Once an attacker identifies these details, he can accurately launch an effective attack and get maximum benefit out of …

Data Mining The Harness Track And Predicting Outcomes, Robert P. Schumaker

Journal of International Technology and Information Management

This paper presented the S&C Racing system that uses Support Vector Regression (SVR) to predict harness race finishes and analyzed it on fifteen months of data from Northfield Park. We found that our system outperforms the most common betting strategies of wagering on the favorites and the mathematical arbitrage Dr. Z system in five of the seven wager types tested. This work would suggest that an informational inequality exists within the harness racing market that is not apparent to domain experts.

2013 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

1. Editorial Board
2. President's Letter
3. SIEC-ISBE International