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Identifying The Benefits Of Knowledge Management In The Department Of Defense: A Delphi Study, David P. Sasser
Identifying The Benefits Of Knowledge Management In The Department Of Defense: A Delphi Study, David P. Sasser
Theses and Dissertations
Knowledge Management (KM) has been identified as one of several enablers of the current Transformation effort in the Department of Defense (DoD). Knowledge management is "the attempt to recognize what is essentially a human asset buried in the minds of individuals, and leverage it into an organizational asset that can be accessed and used by a broader set of individuals on whose decisions the firm depends" (Davenport & Prusak, 1998). The ultimate goal of KM is to take advantage of this knowledge asset in order to provide some level of benefit to the organization (Davenport & Prusak, 1998; Nonaka, 1996). …