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Essays On Technology-Mediated Training: Implications For Design And Evaluation, Vishal Satyapal Shah
Essays On Technology-Mediated Training: Implications For Design And Evaluation, Vishal Satyapal Shah
Graduate Theses and Dissertations
Information technology (IT) is increasingly used to impart a variety training skills, and these skills may range from specific software application operations and computer programming to learning about generic business processes. Using IT to assist training is broadly termed “Technology-Mediated Learning” (TML). Following the three essay model, this dissertation examines training interventions in the context of TML. In Essay 1, a thorough literature survey of technology training in Information Systems (IS) was conducted, resulting in clarification of the nomenclature used in TML. Essay 1 also identified of two leading theories used in TML research: (a) Social cognitive theory (SCT) (b) …
The Influence Of Simulation-Based Information Systems Education On Enterprise Systems Knowledge And User Satisfaction, Pamela Jeanne' Schmidt
The Influence Of Simulation-Based Information Systems Education On Enterprise Systems Knowledge And User Satisfaction, Pamela Jeanne' Schmidt
Graduate Theses and Dissertations
Enterprise systems implementations are often high cost and high risk with many companies failing to achieve their targeted business objectives. At the individual level, negative user reactions to enterprise systems lead to resistance to IT use, counter-productive adaptations, and reduced job satisfaction. Factors that contribute to these individual level effects include a lack of understanding of reengineered business processes and a lack of understanding of economic interdependencies. In this research, a computer-based business simulation educational intervention is investigated to determine its effectiveness in facilitating enterprise systems knowledge acquisition and promoting job satisfaction. Simulation-based education utilizes an experiential learning model, immersing …