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Management Information Systems Commons

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Full-Text Articles in Management Information Systems

Big Data And The Perceived Expectations Gap In Digital Authentication Processes, Thomas Calderon, Colin Onita Jan 2017

Big Data And The Perceived Expectations Gap In Digital Authentication Processes, Thomas Calderon, Colin Onita

Faculty Publications

Perceptions of the security and efficacy of technological innovations significantly affect behavioral intentions and the eventual diffusion of such innovations in organizations and the broader society. This paper uses Twitter as a data source and a big data analysis tool to investigate the public’s perceptions of current authentication methods in financial institutions. This data source has not been used previously in the literature to examine perceptions of authentication methods. We focus on the financial sector because of its high vulnerability, the extensive use of information technology in both products and value chain (i.e., its high business information intensity), and the …


Supply Chain Coordination With Two-Part Tariffs Under Information Asymmetry, Chongqi Wu, Kunpeng Lu, Tianqin Shi Jan 2017

Supply Chain Coordination With Two-Part Tariffs Under Information Asymmetry, Chongqi Wu, Kunpeng Lu, Tianqin Shi

Faculty Publications

Supply chain coordination literature indicates that two-part tariff contracts cannot coordinate a supply chain with a supplier and a retailer under information asymmetry, but can coordinate the channel under full information, while leaving the retailer zero profit. Motivated by the practice of Costco Business Centres, we incorporate customer heterogeneity, near-saturated retail market and asymmetric information into a stylised model. The retailer has the knowledge of customer heterogeneity while the supplier does not. The supplier, on the other hand, designs a menu of two-part tariffs for the retailer to choose from. We have found that two-part tariffs can coordinate the supply …


The Impact Of Software Testing Governance Choices, Xihui Zhang, Colin Onita, Jasbir Dhaliwal Jan 2014

The Impact Of Software Testing Governance Choices, Xihui Zhang, Colin Onita, Jasbir Dhaliwal

Faculty Publications

Software testing is becoming a critical component of software development, especially because of the proliferation of complex, interconnected, and real-time business applications. As a result, information technology (IT) managers are struggling with pragmatic governance mechanisms for integrating testing with development.Governance issues pertaining to how software testing is organized at strategic, tactical, and operational levels,however, have not received adequate attention in the literature. This study explores the impact of three specificgovernance mechanisms, including the existence of a distinct corporate testing unit, developers and testersreporting to different executives, and the existence of one-to-one matching between developers and testers,on the organizational integration of …


Alignment Within The Software Development Unit: Assessing Structural And Relational Dimensions Between Testing And Development, Jasbir Dhaliwal, Colin Onita, Robin Poston, Xihui Zhang Dec 2011

Alignment Within The Software Development Unit: Assessing Structural And Relational Dimensions Between Testing And Development, Jasbir Dhaliwal, Colin Onita, Robin Poston, Xihui Zhang

Faculty Publications

Just as business-IT alignment has received significant focus as a strategic concern in the IS literature, it is also important to consider internal alignment between the diverse subunits within the IT organization. This study investigates alignment between developers and testers in software development to understand alignment within the IT unit. Prior evidence of tension between these sub-groups (and others as well) suggests that all is not necessarily well within the IT organization. Misalignment within the IT unit can certainly make it difficult for the IT unit to add strategic value to the organization. This study is an important initial step …


Alignment Within The Corporate It Unit: An Analysis Of Software Testing And Development, Colin Onita, Jasbir Dhaliwal Jan 2011

Alignment Within The Corporate It Unit: An Analysis Of Software Testing And Development, Colin Onita, Jasbir Dhaliwal

Faculty Publications

Strategic alignment between an organization's business strategy/capabilities and those of its information technology (IT) unit is an extensively researched subject that addresses the issue of fit between business and technology strategies. A key gap in the literature is lack of recognition that underlying this macro level of alignment are other, more granular levels of alignment involving the interdependent subunits within the corporate IT unit. Given the critical interdependencies between development and testing subunits in software engineering, this paper focuses on an alignment model for ensuring that these two functions work together effectively. A development-testing alignment (DTA) model is described, and …


A Framework For Aligning Testing And Development, Colin Onita, Jasbir Dhaliwal Jan 2007

A Framework For Aligning Testing And Development, Colin Onita, Jasbir Dhaliwal

Faculty Publications

Strategic alignment between an organization’s business strategy/capabilities and those of its information technology (IT) unit has been researched extensively and has found significant application in industry in the last decade. Given the critical interdependencies between development and testing groups within a corporate IT unit, this paper presents a similar alignment model for ensuring that these two functions work together effectively in meeting corporate IT goals pertaining to building new systems. This development-testing alignment (DTA) model is described and an overarching research framework for investigating its value and application is presented.