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Full-Text Articles in Management Information Systems

Studies On Adaptation To Information Systems: Multiple Roles And Coping Strategies, Christophe Elie-Dit-Cosaque Sep 2009

Studies On Adaptation To Information Systems: Multiple Roles And Coping Strategies, Christophe Elie-Dit-Cosaque

Computer Information Systems Dissertations

Understanding individual adaptation to Information Systems (IS) has received relatively little attention in IS research. For furthering these issues, a multi-paper dissertation is adopted and studies distinct aspects of user interaction with IT related with adaptation. Thus, in order to better understand how system users adapt to IT disruptions this study examines (1) how system users who become disrupted by IS that provide them with too much information interact with these systems, (2) the influence of espoused cultural values (Srite et al. 2006) on user coping strategies of adaptation to IS, and (3) middle managers responses to the implementation of …


A User-Centered Perspective On Information Technologies In Museums, Jessie Pallud Sep 2009

A User-Centered Perspective On Information Technologies In Museums, Jessie Pallud

Computer Information Systems Dissertations

Information Technology (IT) has been put forth as a reasonable way to sustain visitor interest and encourage visit repetition in museums. Therefore, IT is becoming more common in museum settings and professionals express their need for more information about how their visitors interact with these systems. This dissertation is an attempt to answer this call. We propose three essays that deal with different aspects of museums and IT from a user-centered perspective. The first essay is an attempt to determine with a free simulation experiment how IT and more particularly websites can arouse interest for museological content. The second essay …


Controlling Telework: An Exploratory Investigation Of Portfolios Of Control Applied To Remote Knowledge Workers, Jijie Wang May 2009

Controlling Telework: An Exploratory Investigation Of Portfolios Of Control Applied To Remote Knowledge Workers, Jijie Wang

Computer Information Systems Dissertations

Abstract Enabled by the development of information technologies, telecommuting and telework have been incorporated into organizations for around 30 years. However, there still exists resistance to this work arrangement, particularly from middle-level managers. Formal knowledge about how to manage telework is needed to keep the managers better informed. I conducted a qualitative exploratory study to investigate how managers exercise controls in the telework environment and examined the role of the use of information technologies in organizational controls in this work environment. Based on interview data with people from two work groups that participate in telework program, I found that the …


A Multidimensional And Visual Exploration Approach To Project Portfolio Management, Guangzhi Zheng May 2009

A Multidimensional And Visual Exploration Approach To Project Portfolio Management, Guangzhi Zheng

Computer Information Systems Dissertations

Managing projects in an organization, especially a project-oriented organization, is a challenging task. Project data has a large volume and is complex to manage. It is different from managing a single project, because one needs to integrate and synthesize information from multiple projects and multiple perspectives for high-level strategic business decisions, such as aligning projects with business objectives, balancing investment and expected return, and allocating resources. Current methods and tools either do not well integrate multiple aspects or are not intuitive and easy to use for managers and executives. In this dissertation project, a multidimensional and visual exploration approach was …


Exploring It-Based Knowledge Sharing Practices: Representing Knowledge Within And Across Projects, Alina Maria Dulipovici Apr 2009

Exploring It-Based Knowledge Sharing Practices: Representing Knowledge Within And Across Projects, Alina Maria Dulipovici

Computer Information Systems Dissertations

EXPLORING IT-BASED KNOWLEDGE SHARING PRACTICES: REPRESENTING KNOWLEDGE WITHIN AND ACROSS PROJECTS Drawing on the social representation literature combined with a need to better understand knowledge sharing across projects, this research lays the ground for the development of a theoretical account seeking to explain the relationship between project members’ representations of knowledge sharing practices and the use of knowledge-based systems as boundary objects or shared systems. The concept of social representations is particularly appropriate for studying social issues in continuous evolution such as the adoption of a new information system. The research design is structured as an interpretive case study, focusing …


Trusting It Artifacts: How Trust Affects Our Use Of Technology, Anthony Osborn Vance Apr 2009

Trusting It Artifacts: How Trust Affects Our Use Of Technology, Anthony Osborn Vance

Computer Information Systems Dissertations

Despite recent interest in the role of trust in Information Systems, the potential of IS to foster trust in business relationships remains largely untapped. In order to better realize this potential, this dissertation examines three areas of IS trust research for which research is particularly limited: (1) the IT artifact as a target of trust, (2) IS-based source credibility as an antecedent of trust, and (3) the effect of anonymity on trust in online environments. The objective of this dissertation is to examine the effects of IS on trust in each of these areas. To do so, a multi-paper dissertation …


An Examination Of The Deaf Effect Response To Bad News Reporting In Information Systems Projects, Michael John Cuellar Apr 2009

An Examination Of The Deaf Effect Response To Bad News Reporting In Information Systems Projects, Michael John Cuellar

Computer Information Systems Dissertations

Information systems project management has historically been a problematic area. One of the reasons for this has been the issue of escalation where resources continue to be committed to a failing course of action. While many causes of escalation have been proposed, this dissertation investigates one possible cause: that the project manager may not hear, ignores or overrules a report of bad news to continue a failing course of action: the Deaf Effect response to bad news reporting. This effect has not been previously studied within the information systems literature. In this dissertation, the Deaf Effect is examined through a …


Interfirm It Capability Profiles And Communications For Cocreating Relational Value: Evidence From The Logistics Industry, Arun Rai, Paul Pavlou, Ghiyoung Im, Steve Du Mar 2009

Interfirm It Capability Profiles And Communications For Cocreating Relational Value: Evidence From The Logistics Industry, Arun Rai, Paul Pavlou, Ghiyoung Im, Steve Du

Computer Information Systems Faculty Publications

This study seeks to identify the means by which information technology helps cocreate relational value in the context of interfirm relationships in the logistics industry—a large and information-intensive industry. We identify a set of IT functionalities—single-location shipping, multilocation shipping, supply chain visibility, and financial settlement—that can be used to manage the flows of physical goods, information, and finances across locations in interfirm logistics processes. Progressively more advanced sets of IT functionalities, when implemented and used in the interfirm relationship to execute logistics processes, are proposed to form four distinct IT capability profiles of increased sophistication. Interfirm IT capability profiles of …


Understanding Cross National Difference In Knowledge Seeking Behavioral Model: A Survival Perspective, Liwei Chen, J.J. Po-An Hsieh, Evert Van De Vliert, Xu Huang Jan 2009

Understanding Cross National Difference In Knowledge Seeking Behavioral Model: A Survival Perspective, Liwei Chen, J.J. Po-An Hsieh, Evert Van De Vliert, Xu Huang

Computer Information Systems Faculty Publications

Electronic Knowledge Repository (EKR) is one of the most commonly deployed knowledge management technologies, yet its success is hindered by employees’ underutilization and further complicated when implemented in the multinational context. To address these challenges, we propose a research model by conceptualizing employees’ knowledge seeking via EKR as a survival-centric behavior, identifying the technology acceptance model as the individual-level explanation for EKR use, and drawing on the thermal demands-resources theory for explaining cross national behavioral differences. Using hierarchical linear modeling, we tested the model with data from 1352 randomly sampled knowledge workers across 30 nations. The results reveal interesting cross …


A Motivational Account For Post-Acceptance Routine And Innovative Use: Introducing The Concept Of Tri-Dimensional Intrinsic Motivation, Xixi Li, J.J. Po-An Hsieh, Arun Rai Jan 2009

A Motivational Account For Post-Acceptance Routine And Innovative Use: Introducing The Concept Of Tri-Dimensional Intrinsic Motivation, Xixi Li, J.J. Po-An Hsieh, Arun Rai

Computer Information Systems Faculty Publications

We conceptualize two distinct post-acceptance usage behaviors: (1) routine use (RTN) refers to the use of information system (IS) consistent with normal work processes and (2) innovative use (INV) means users’ applying system features in novel ways. While RTN helps integrate the implemented IS into work processes, INV further extracts the value of the IS. Drawing on motivation theory, we propose a tri-dimensional intrinsic motivation (3D-IM) construct and hypothesize about the differential roles of intrinsic motivation (IM) and extrinsic motivation (EM) in explaining RTN and INV. Our first study confirms the measurement model of 3D-IM and illustrates its superior predictive …


Interfirm Strategic Information Flows In Logistics Supply Chain Relationships, Richard Klein, Arun Rai Jan 2009

Interfirm Strategic Information Flows In Logistics Supply Chain Relationships, Richard Klein, Arun Rai

Computer Information Systems Faculty Publications

This paper focuses on strategic information flows between buyers and suppliers within logistics supply chain relationships and on subsequent relationship-specific performance outcomes. Our analysis of dyadic data collected from 91 buyer–supplier logistics relationships finds that buyer and supplier strategic information flows positively impact the relationship-specific performance of both sharing and receiving parties. Specifically, each party gains financially from improved management of assets, reduced costs of operations, and enhanced productivity. Moreover, each benefits operationally from improved planning, control, and flexibility of resources. Buyer dependence on the supplier increases buyer strategic information flows to the supplier. Additionally, buyer IT customization and both …


Offshore Information Systems Project Success: The Role Of Social Embeddedness And Cultural Characteristics, Arun Rai, Likoebe M. Maruping, Viswanath Venkatesh Jan 2009

Offshore Information Systems Project Success: The Role Of Social Embeddedness And Cultural Characteristics, Arun Rai, Likoebe M. Maruping, Viswanath Venkatesh

Computer Information Systems Faculty Publications

Agency theory has served as a key basis for identifying drivers of offshore information system project success. Consequently, the role of relational factors in driving project success has been overlooked in this literature. In this paper, we address this gap by integrating the social embeddedness perspective and the culture literature to theorize how and why relational factors affect the success of offshore IS projects that are strategic in nature. We identify organizational and interpersonal cultural differences as critical success factors in this context. Using data from a longitudinal field study of 155 offshore IS projects managed by 22 project leaders, …


How Cios Can Align It Capabilities For Supply Chain Relationships, Arun Rai, Ghiyoung Im, Rob Hornyak Jan 2009

How Cios Can Align It Capabilities For Supply Chain Relationships, Arun Rai, Ghiyoung Im, Rob Hornyak

Computer Information Systems Faculty Publications

Despite continued rapid growth in the outsourcing of supply chain services, longterm relationships between vendors and customers are challenged by the need to create sustainable value from the relationship. Our research suggests that the ability of client firms to align their collaboration modes and IT capabilities with their objectives for the vendor relationship is critical for creating value from supply chain relationships. In this article, we describe four collaboration modes being used for supply chain relationships, how they are aligned with value creation objectives, and the IT capabilities needed to achieve them. Our findings are based on a survey of …