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Articles 1 - 8 of 8
Full-Text Articles in Management Information Systems
A State-Sponsored Approach To Quality Improvement In Nursing Homes: Insights From Providers, Kathleen Abrahamson, Priscilla Arling, Greg Arling
A State-Sponsored Approach To Quality Improvement In Nursing Homes: Insights From Providers, Kathleen Abrahamson, Priscilla Arling, Greg Arling
Priscilla Arling
In 2006, the Minnesota Performance-based Incentive Payment Program (PIPP) was launched to fund provider-initiated quality improvement (QI) projects addressing a wide range of persistent quality issues in nursing homes (eg, falls, pain, mobility, psychotropic medication reduction, care transitions). In this article, the authors describe the perceptions of nursing home providers who participated in a PIPP-funded QI project and completed a survey addressing a variety of QI-related concerns. Respondents noted the importance of support from top leadership, reported being challenged by resource constraints, and generally thought that their project positively impacted quality within their facility. These findings highlight the importance of …
Communication And Effectiveness In A Us Nursing Home Quality-Improvement Collaborative, Priscilla Arling, Kathleen Abrahamson, Edward J. Miech, Thomas S. Inui, Greg Arling
Communication And Effectiveness In A Us Nursing Home Quality-Improvement Collaborative, Priscilla Arling, Kathleen Abrahamson, Edward J. Miech, Thomas S. Inui, Greg Arling
Priscilla Arling
In this study, we explored the relationship between changes in resident health outcomes, practitioner communication patterns, and practitioner perceptions of group effectiveness within a quality-improvement collaborative of nursing home clinicians. Survey and interview data were collected from nursing home clinicians participating in a quality-improvement collaborative. Quality-improvement outcomes were evaluated using US Federal and State minimum dataset measures. Models were specified evaluating the relationships between resident outcomes, staff perceptions of communication patterns, and staff perceptions of collaborative effectiveness. Interview data provided deeper understanding of the quantitative findings. Reductions in fall rates were highest in facilities where respondents experienced the highest levels …
Knowledge Sharing And Knowledge Management System Avoidance: The Role Of Knowledge Type And The Social Network In Bypassing An Organizational Knowledge Management System, Susan A. Brown, Alan R. Dennis, Diana Burley, Priscilla Arling
Knowledge Sharing And Knowledge Management System Avoidance: The Role Of Knowledge Type And The Social Network In Bypassing An Organizational Knowledge Management System, Susan A. Brown, Alan R. Dennis, Diana Burley, Priscilla Arling
Priscilla Arling
Knowledge sharing is a difficult task for most organizations, and there are many reasons for this. In this article, we propose that the nature of the knowledge shared and an individual's social network influence employees to find more value in person-to-person knowledge sharing, which could lead them to bypass the codified knowledge provided by a knowledge management system (KMS). We surveyed employees of a workman's compensation board in Canada and used social network analysis and hierarchical linear modeling to analyze the data. The results show that knowledge complexity and knowledge teachability increased the likelihood of finding value in person-to-person knowledge …
The Impact Of Telework On Performance: A Social Network Approach, Priscilla Arling
The Impact Of Telework On Performance: A Social Network Approach, Priscilla Arling
Priscilla Arling
Despite almost thirty years of research in the area of telework, the findings regarding outcomes remain equivocal (Bailey and Kurland, 2002). This research in progress hopes to advance understanding by identifying a key mechanism by which telework affects performance, specifically its influence on the social network properties of cohesion, power and structural holes. With knowledge of how the number, frequency and diversity of relationships influences performance, practitioners and academics can develop processes to improve teleworker social networks. This in turn will enhance the use of social capital and also facilitate shared attitudes and behaviors, which will lead to higher organizational …
A Systems Analysis Experiential Case Study: Repeatable Real World Problem Solving, Priscilla Arling, C. Deeter, H. Eggers
A Systems Analysis Experiential Case Study: Repeatable Real World Problem Solving, Priscilla Arling, C. Deeter, H. Eggers
Priscilla Arling
Many business schools today are emphasizing experiential education, particularly in undergraduate instruction, where students often have had limited exposure to business settings. While a business problem can be presented in the form of a written case study, real world projects for external clients are increasingly being incorporated into the classroom. However finding suitable clients and projects for multiple student teams each semester can be difficult.
A Network Implementation Class Exercise: Businessquest Business Incubator, Llc, Priscilla Arling
A Network Implementation Class Exercise: Businessquest Business Incubator, Llc, Priscilla Arling
Priscilla Arling
One way to bring concepts to life in an introductory data networks course is for students to physically build a network that addresses a real business problem. However it can be challenging to find a suitable business problem, particularly if the network can exist only during the class period. This case presents a realistic business scenario and network implementation exercise that can be completed in one or two class periods in any classroom with Internet access. The objective of the exercise is for students to solve a business problem by applying concepts related to basic network configuration, local area networks …
The Role Of Technology, Communication And Social Capital In Distributed Teams, Priscilla A. Arling
The Role Of Technology, Communication And Social Capital In Distributed Teams, Priscilla A. Arling
Priscilla Arling
Advancements in communication technologies continue to support the development of geographically-distributed teams. Yet as this practice grows, managers and staff remain concerned about the impact of working physically away from each other. This study theorizes social capital as the primary mechanism by which the level of distribution of individuals in teams and the use of communication technologies influence the work-related outcomes of job performance, job satisfaction and organizational commitment. Three components of social capital are examined: structural, relational and cognitive. I use social network methodology to capture differences in face-to-face versus technology-mediated communication networks in a survey of over 250 …
The Impact Of Telework On Performance: A Social Network Approach, Priscilla Arling
The Impact Of Telework On Performance: A Social Network Approach, Priscilla Arling
Priscilla Arling
No abstract provided.