Management Information Systems Commons^™

A Work System Perspective On Adoption Entities, Adoption Processes, And Post-Adoption Compliance And Noncompliance, Steven Alter

Business Analytics and Information Systems

This conceptual contribution responds to the invitation to the DIGIT 2015 Call for Papers “to reflect on and move forward from the dominant stream of research work on technology acceptance.” The dominant stream of research is basically about antecedents and correlates of adoption and continuation of use for hardware/software artifacts. This paper uses work system theory and several of its extensions to identify directions for adoption research that have been realized partially, but not nearly to the extent possible. It focuses on three general issues:

1) what adoption means in the context of work systems,

2) how adoption occurs, and …

Five Seemingly Insurmountable Challenges Related To Attaining Long-Term Value From Theorizing About Information Systems, Steven Alter

Business Analytics and Information Systems

Recent articles such as Avison and Malaurent (2014) and Grover and Lyytinen (2015) question taken-for-granted assumptions about the centrality of theory in research published in leading journals and the near necessity of following repetitive scripts that sometimes are an obstacle to creativity. This paper goes a step further by providing examples and observations that illustrate five seemingly insurmountable challenges related to attaining long-term value from theorizing about information systems.

1) Divergent definitions of basic terms makes it extremely difficult to accumulate IS knowledge.

2) The IS discipline seems to take for granted that knowledge must take the form of theory. …

Using A Work System Metamodel And Usdl To Build A Bridge Between Business Service Systems And Service Computing, Steven Alter, Alistair Barros

Business Analytics and Information Systems

This paper explores the support for more comprehensive modeling of service systems than that possible through modeling methods developed through partial perspectives, with uncertainties about their wider suitability and need for integration with other methods in this domain. It responds to a Dual Call for Papers from INFORMS Service Science and IEEE Transactions on Service Computing requesting contributions that address the barely explored challenge of establishing links between business views of service systems and more technical views from service computing. Competing definitions of service reveal that most business views of service emphasize acts or outcomes produced for others, whereas a …