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Full-Text Articles in Management Information Systems

Online Word-Of-Mouth And Mobile Product Reviews:An Experimental Investigation Of The Mediating Role Of Mobile Self Efficacy, Christopher P. Furner, Robert A. Zinko, Zhen Zhu, William Mcdowell, Adam Dalton Mar 2019

Online Word-Of-Mouth And Mobile Product Reviews:An Experimental Investigation Of The Mediating Role Of Mobile Self Efficacy, Christopher P. Furner, Robert A. Zinko, Zhen Zhu, William Mcdowell, Adam Dalton

Adam Dalton

Online word-of-mouth (WOM) has been studied extensively by electronic commerce researchers, particularly in the realm of online product reviews. As mobile computing becomes more and more common, difference in navigation and the ability to foster focus may lead to changes in the way in which consumers read and react to mobile product reviews compared to online reviews. We use research related to mobile computing limitations, Mobile Self Efficacy and information overload to outlines a study in which two common online review outcomes, trust in the review and purchase intention are evaluated in a mobile environment.


Continuance Of Mhealth Services At The Bottom Of The Pyramid: The Roles Of Service Quality And Trust, Shahriar Akter, Pradeep Ray, John D'Ambra Dec 2015

Continuance Of Mhealth Services At The Bottom Of The Pyramid: The Roles Of Service Quality And Trust, Shahriar Akter, Pradeep Ray, John D'Ambra

Shahriar Akter

Continued usage of information systems (or, IS continuance) has proven to be a critical success parameter for ICT implementation at the top of the global economic pyramid. However, there are few studies which have explored continued IS usage at the bottom of the economic pyramid (BOP) though it represents the majority of the world’s population. To fill this knowledge gap, this study develops an mHealth continuance model at the BOP framing the impact of two post adoption expectation beliefs (i.e., perceived service quality and perceived trust). This study extends ECM (expectation confirmation model) perspective synthesizing the extant literature on continued …


Cybersecurity In The Perspective Of Internet Traffic Growth, Henk Lm Kox Apr 2013

Cybersecurity In The Perspective Of Internet Traffic Growth, Henk Lm Kox

Henk LM Kox

Private and public concern about digital security, cybercrime and data privacy is growing the last few years. If Internet-related markets are flexible enough to cope with security concerns, given time, one would expect that - per unit of Internet traffic - the number and costs of cybersecurity incidents fall over time. This paper is a first attempt to assess empirically whether overall Internet traffic growth has grown faster than the number of cybersecurity incidents. The conclusion is that, overall, the Internet has over time has become a safer place when measured by the number of security incidents per unit of …


Twitter Adoption And Use By Smes: An Empirical Study, S. F. Wamba, Lemuria D. Carter Feb 2013

Twitter Adoption And Use By Smes: An Empirical Study, S. F. Wamba, Lemuria D. Carter

Dr Samuel Fosso Wamba

Social media tools are used by firms to create and capture business value. In this study, we synthesize emerging literature on social commerce, social media, and the diffusion of innovation to identify the role that organizational, managerial and environmental characteristics of SMEs play in the adoption of Twitter. To test the model, we administered a survey to 453 SME mangers from the United States, the United Kingdom, Australia and India. The results of logistic hierarchical regression indicate that firm innovativeness, age and geographic location have a significant impact on Twitter adoption by SMEs. Implications for research and practice are discussed.


Ict For Poverty Alleviation In Pacific Island Nations: Study Of Icts4d In Fiji, Deogratias Harorimana, Opeti Rokotuinivono, Emali Sewale, Fane Salaiwai, Marica Naulu, Evangelin Roy Dec 2012

Ict For Poverty Alleviation In Pacific Island Nations: Study Of Icts4d In Fiji, Deogratias Harorimana, Opeti Rokotuinivono, Emali Sewale, Fane Salaiwai, Marica Naulu, Evangelin Roy

Dr Deogratias Harorimana

ICT for Poverty Alleviation in Pacific Island Nations: Study of ICTs4D in Fiji There has been a vague and little knowledge on the role or potential of Information and Communications Technologies (ICTs) in relation to addressing poverty in Fiji. This may be probably due to the newness of the technology in the South Pacific Region as a whole but also probably due to the fact that only 9.7% of the current Fiji 931,000 populations are internet users (ITC Figures 2011). This paper reports on finding how ICTs is contributing towards poverty alleviation in Fiji. On the basis of reviewed best …


External Knowledge, Territorial Inertia And Local Development: An Exploratory Case Study, Francesca Cabiddu, Daniela Pettinao Sep 2012

External Knowledge, Territorial Inertia And Local Development: An Exploratory Case Study, Francesca Cabiddu, Daniela Pettinao

Francesca Cabiddu

This study examines the relationship between an entrepreneur’s absorptive capacity, the spiral of knowledge and local development. Although a great number of theoretical and empirical studies have pointed out the importance of local networking and informal contacts when spreading knowledge locally, very few of them provide robust evidence on the role of the entrepreneur’s absorptive capacity and external knowledge in local development. This paper tries to explain the reasons why this problem can no longer be ignored and provides a preliminary examination, through an exploratory case study, of the role that the entrepreneur’s absorptive capacity and external knowledge play in …


Continuance Of Mhealth Services At The Bottom Of The Pyramid: The Roles Of Service Quality And Trust, Shahriar Akter, Pradeep Ray, John Gaetano D'Ambra May 2012

Continuance Of Mhealth Services At The Bottom Of The Pyramid: The Roles Of Service Quality And Trust, Shahriar Akter, Pradeep Ray, John Gaetano D'Ambra

Shahriar Akter

Continued usage of information systems (or, IS continuance) has proven to be a critical success parameter for ICT implementation at the top of the global economic pyramid. However, there are few studies which have explored continued IS usage at the bottom of the economic pyramid (BOP) though it represents the majority of the world’s population. To fill this knowledge gap, this study develops an mHealth continuance model at the BOP framing the impact of two post adoption expectation beliefs (i.e., perceived service quality and perceived trust). This study extends ECM (expectation confirmation model) perspective synthesizing the extant literature on continued …


A Business Model Perspective For Icts In Public Engagement, Mutaz M. Al-Debei, Panagiotis Panagiotopoulos, Guy Fitzgerald, Tony Elliman Dec 2011

A Business Model Perspective For Icts In Public Engagement, Mutaz M. Al-Debei, Panagiotis Panagiotopoulos, Guy Fitzgerald, Tony Elliman

Dr. Mutaz M. Al-Debei

Public institutions, in their efforts to promote meaningful citizen engagement, are increasingly looking at the democratic potential of Information and Communication Technologies (ICTs). Previous studies suggest that such initiatives seem to be impeded by socio-technical integration barriers such as low sustainability, poor citizen acceptance, coordination difficulties, lack of understanding and failure to assess their impact. Motivated by these shortcomings, the paper develops and applies a business model perspective as an interceding framework foranalysisandevaluation. The underlying principlebehind thisapproachisthatit isnottechnology per se which determines success, but rather the way in which the business model of the technological artifact is configured and employed …


Cloud Computing Providers And Data Security Law: Building Trust With United States Companies, Jared A. Harshbarger Esq. Nov 2011

Cloud Computing Providers And Data Security Law: Building Trust With United States Companies, Jared A. Harshbarger Esq.

Jared A. Harshbarger

Cloud computing and software-as-a-service (SaaS) models are revolutionizing the information technology industry. As these services become more prevalent, data security and privacy concerns will also rise among consumers and the companies who consider using them. Cloud computing providers must establish a sufficient level of trust with their potential customers in order to ease initial fears - and ensure certain compliance obligations will be met - at least to the extent that any such inquiring customer will feel comfortable enough to ultimately take the irreversible step of releasing their sensitive data and personal information into the cloud.


Status Von Hybrid Mail, Jacob Johnsen Nov 2011

Status Von Hybrid Mail, Jacob Johnsen

Jacob Johnsen, MSc

Einführung im Hybrid Mail status und wie Hybrid Mail ist die logische Antwort auf viele der Herausforderungen denen sich Unternehmen stellen müssen.


Issues In Human Capital Development : Lessons For Public Administration And Governance, Deogratias Harorimana Mr Oct 2011

Issues In Human Capital Development : Lessons For Public Administration And Governance, Deogratias Harorimana Mr

Dr Deogratias Harorimana

With few minerals or other natural resources, Rwanda believes that she can still achieve her ambitions by investing in human capital - her unique resource. If this ambition can be achieved, then is this the next role model for international development? We used a case study design and analysis methods to examine development models used elsewhere in recent decades, using both qualitative and quantitative data on Rwanda to establish the comparative advantages in relation to Singapore’s economic development model. The implications for international development are that (1) an effective human capital development strategy should be inclusive enough to respond to …


Environmental Impact Of Hybrid Mail, Jacob Johnsen Sep 2011

Environmental Impact Of Hybrid Mail, Jacob Johnsen

Jacob Johnsen, MSc

A review of hybrid mail with emphasis on the environmental aspects


Playing Leapfrog, Jacob Johnsen May 2011

Playing Leapfrog, Jacob Johnsen

Jacob Johnsen, MSc

Several developing countries have used the introduction of hybrid mail to leapfrog evolution and are using the service to improve speed, quality, security and postal offering. Jacob Johnsen looks at this extraordinary phenomenon.


Consumers’ Attitudes Of E-Commerce In China, Hongjiang Xu, Xiaowen Zou, Hengshan Wang Apr 2011

Consumers’ Attitudes Of E-Commerce In China, Hongjiang Xu, Xiaowen Zou, Hengshan Wang

Hongjiang Xu

This research studied the problem of B2C and C2Cconsumers’ attitudes towards trust of the businesstransaction process in China by using the“Consumer Attitudes towards Trust in the e-Business Model.” Four factors in the model wereanalyzed, privacy, security, financial institution andtrusted seal. From this analysis, the conclusion onthe consumers’ attitudes was drawn.


Achieving Supply Chain Integration Using Rfid Technology: The Case Of Emerging Intelligent B-To-B E-Commerce Processes In A Living Laboratory, S. Fosso Wamba Dec 2010

Achieving Supply Chain Integration Using Rfid Technology: The Case Of Emerging Intelligent B-To-B E-Commerce Processes In A Living Laboratory, S. Fosso Wamba

Dr Samuel Fosso Wamba

Purpose: Despite the high operational and strategic potentials of RFID technology, very little studies have been conducted about its role as enabler of supply chain integration to achieve high-level operational efficiency. Therefore, this study is an initial effort towards bridging the existing knowledge gap in the literature. Design/methodology: This exploratory research was conducted in one retail supply chain. A multi-method approach combining a longitudinal real-life case study and a methodology integrating several steps, including a “Living Laboratory” strategy was used and involved all members of a product line to analyze in terms of their contributing activities and their interface with …


Memorandum On Design-Oriented Information Systems Research, Hubert Oesterle, Joerg Becker, Ulrich Frank, Thomas Hess, Dimitris Karagiannis, Helmut Krcmar, Peter Loos, Peter Mertens, Andreas Oberweis, Elmar J. Sinz Nov 2010

Memorandum On Design-Oriented Information Systems Research, Hubert Oesterle, Joerg Becker, Ulrich Frank, Thomas Hess, Dimitris Karagiannis, Helmut Krcmar, Peter Loos, Peter Mertens, Andreas Oberweis, Elmar J. Sinz

Hubert Oesterle

Information Systems Research (Wirtschaftsinformatik) basically follows two research approaches: the behavioristic approach and the design-oriented approach. In this memorandum, 10 authors propose principles of design-oriented information systems research. Moreover, the memorandum is supported by 111 full professors from the German-speaking scientific community, who with their signature advocate the principles specified therein.


Inter-Organizational Learning In Technology Acquisitions: Procuring More Than Knowledge, Abhishek Kathuria, Astrid Fontaine, Michael J. Prietula, Sascha Vitzthum Jan 2010

Inter-Organizational Learning In Technology Acquisitions: Procuring More Than Knowledge, Abhishek Kathuria, Astrid Fontaine, Michael J. Prietula, Sascha Vitzthum

Sascha Vitzthum

The fifth wave of Merger and Acquisition includes an increasing amount of technology acquisitions. Large firms acquire small, technology-centric firms as an external source of knowledge and innovation. A major challenge in these acquisitions is to capture the knowledge of the acquired firm as well as to assimilate and utilize it in the acquiring company. We extend March’s (1991) model of organizational learning through exploration and exploitation with an agent-based model allowing knowledge transfer across organizational boundaries from a target organization to an acquiring organization through (1) retention of employees from the smaller company into the large one or through …


Flight Information, Sascha Vitzthum Jan 2010

Flight Information, Sascha Vitzthum

Sascha Vitzthum

No abstract provided.


Rfid-Enabled Warehouse Process Optimization In The Tpl Industry, S. F. Wamba, A. T. Chatfield Jan 2010

Rfid-Enabled Warehouse Process Optimization In The Tpl Industry, S. F. Wamba, A. T. Chatfield

Dr Samuel Fosso Wamba

Using the value chain model and a longitudinal real-world case study of a third-party logistics (TPL) supply chain, this study provides support for the enabling role of RFID technology in effecting warehouse process optimization. Furthermore, the findings of our study reveal the RFID technology implementation costs as the key inhibitors factor of RFID widespread adoption and usage among suppliers.


Rfid-Enabled Inventory Control Optimization: A Proof Of Concept In A Small-To-Medium Retailer, H. Dane, Katina Michael, S. F. Wamba Jan 2010

Rfid-Enabled Inventory Control Optimization: A Proof Of Concept In A Small-To-Medium Retailer, H. Dane, Katina Michael, S. F. Wamba

Dr Samuel Fosso Wamba

This study examines the impact of radio-frequency identification (RFID) technology on the inventory control practices of a small-to-medium retailer using a proof of concept (PoC) approach. The exploratory study was conducted using a single case study of a hardware retailer stocking 5000 product lines provided by 110 active suppliers. To analyze the present mode of operation, procedural documents, semi-structured interviews and a participant observation was conducted. The basis for the proof of concept was a future mode of operation using a quasi-experimental design. Results indicate that in a small-to-medium retail environment, RFID technology could act as a loss prevention mechanism, …


Rfid-Enabled Warehouse Optimization: Lessons From Early Adopters In The 3pl Industry, S. F. Wamba, T. R. Coltman, Katina Michael Jan 2010

Rfid-Enabled Warehouse Optimization: Lessons From Early Adopters In The 3pl Industry, S. F. Wamba, T. R. Coltman, Katina Michael

Dr Samuel Fosso Wamba

This paper presents the impact of RFID technology on the picking and shipping processes of one RFID-enabled warehouse in the 3PL industry. The findings from our study confirm initial results from many studies where RFID implementation has been shown to enable business process redesign, improve data quality, real-time data collection and synchronization and enhance system integration. In this study we show that the full potential of RFID technology is dependent upon the involvement of all supply chain members involved in implementation. Moreover, firms considering implementing RFID technology need to take into account their investment in complementary assets such as employee …


Understanding The Impact Of Emerging Technologies On Process Optimization: The Case Of Rfid Technology, S. F. Wamba, Y. Bendavid Jan 2010

Understanding The Impact Of Emerging Technologies On Process Optimization: The Case Of Rfid Technology, S. F. Wamba, Y. Bendavid

Dr Samuel Fosso Wamba

This paper examines the case of one supply chain in the electricity sector where RFID technology integrated with firm’s information systems acts as an enabler of process optimization. Using a business process approach and laboratory simulation, we explain how the implementation of RFID technology can increase the visibility of information at various layers of the supply chain, allowing members to gather precise information on real demand and improve replenishment processes. On the other hand, while RFID technology has the potential to automate some processes, human intervention is still required. Therefore, use case scenarios and sensitivity analysis should be carefully considered …


Determinants Of The Adoption Of Customer-Oriented Mobile Commerce Initiatives, Léger Pierre-Majorique, Luc Cassivi, S. F. Wamba Jan 2010

Determinants Of The Adoption Of Customer-Oriented Mobile Commerce Initiatives, Léger Pierre-Majorique, Luc Cassivi, S. F. Wamba

Dr Samuel Fosso Wamba

This paper investigates organizations implementing mobile commerce initiatives. Mobile commerce (m-commerce) is defined as the wireless B2B and B2C exchange of operational and financial data within a supply chain. Based on a survey conducted with 159 Canadian and Scandinavian executive managers, this paper tests several theoretical determinants of customer-oriented m-commerce initiatives. Results indicate that i) the adoption of electronic commerce is a strong determinant for the adoption of m-commerce initiatives, ii) software firms are more inclined to adopt m-commerce initiatives, iii) firm size does not influence the adoption of mobile commerce, and iv) contrary to expectations, firms focusing on B2C …


An Information System Design Theory For And Rfid University-Based Laboratory, S. F. Wamba, Katina Michael Jan 2010

An Information System Design Theory For And Rfid University-Based Laboratory, S. F. Wamba, Katina Michael

Dr Samuel Fosso Wamba

RFID technology is defined as a wireless automatic identification and data capture (AIDC) technology and is considered as “the next big thing” in the management and “the next revolution in supply chain”. Recently, the topic has attracted the interest of the industrial community as well as the scientific community. Following this tendency, this paper applies an Information Systems Design Theory (ISDT) for an RFID-based University Laboratory. For practitioners, the paper provides some insights into the set-up and use of RFID laboratory in university settings, and at the same time, it offers a set of hypotheses that can be empirically tested.


Accommondations, Sascha Vitzthum Dec 2009

Accommondations, Sascha Vitzthum

Sascha Vitzthum

No abstract provided.


An Information System Design Theory For And Rfid University-Based Laboratory, S. F. Wamba, Katina Michael Apr 2009

An Information System Design Theory For And Rfid University-Based Laboratory, S. F. Wamba, Katina Michael

Professor Katina Michael

RFID technology is defined as a wireless automatic identification and data capture (AIDC) technology and is considered as “the next big thing” in the management and “the next revolution in supply chain”. Recently, the topic has attracted the interest of the industrial community as well as the scientific community. Following this tendency, this paper applies an Information Systems Design Theory (ISDT) for an RFID-based University Laboratory. For practitioners, the paper provides some insights into the set-up and use of RFID laboratory in university settings, and at the same time, it offers a set of hypotheses that can be empirically tested.


Principles Of On Demand Systems: Studies In Systems Oriented Architecture, Sascha Vitzthum Dec 2008

Principles Of On Demand Systems: Studies In Systems Oriented Architecture, Sascha Vitzthum

Sascha Vitzthum

No abstract provided.


Action Research W Teorii Organizacji I Zarządzania, Dariusz Jemielniak, Aleksander Chrostowski Dec 2007

Action Research W Teorii Organizacji I Zarządzania, Dariusz Jemielniak, Aleksander Chrostowski

Dariusz Jemielniak

Niniejszy artykuł ma na celu zwięzłe opisanie metody Action Research w teorii organizacji i zarządzania. Poprzez przybliżenie założeń, aksjomatów, celów i his-torii AR, tekst umożliwia zrozumienie filozofii tego podejścia. AR jest pokazane jako metoda umożliwiająca połączenie dwóch pozornie rozłącznych sposobów uprawiania pracy naukowej: podejścia praktycznego, nastawionego na rozwią-zywanie realnych problemów świata (czasami uznawanego za nienaukowe i nad-miernie przyziemne) z podejściem teoretycznym, nastawionym przede wszyst-kim na tworzenie abstrakcyjnych modeli i analiz umożliwiających generalizacje (czasami uznawanym za niepraktyczne i nadmiernie oderwane od realiów). Na podstawie akademickiego i biznesowego doświadczenia autorów AR jest przedsta-wiony jako atrakcyjny, spójny sposób uprawiania pracy badawczej i konsultingu.


The Challenges Of Inter-Organizational Business Process Design – A Research Agenda, Christine Legner, Kristin Wende Feb 2007

The Challenges Of Inter-Organizational Business Process Design – A Research Agenda, Christine Legner, Kristin Wende

Hubert Oesterle

Given the increasing importance of value chain collaboration, business processes need to be more closely aligned across organizational boundaries. Hence, business process modeling and design have to be enhanced and extended to cope with inter-organizational business relationships. Among the challenges that arise are interdependencies between internal and external processes, different process logic and terminology, missing clarification of responsibilities and confidentiality issues. This paper analyzes existing approaches to business process modeling, workflow management and B2B standardization with regard to the specific requirements concerning inter-organizational business process design. It extracts the relevant concepts addressing these requirements and draws up an agenda for …


Virtuelle Organisation - Konzept, Realität Und Umsetzung, Rainer Alt, Christine Legner, Hubert Oesterle Feb 2005

Virtuelle Organisation - Konzept, Realität Und Umsetzung, Rainer Alt, Christine Legner, Hubert Oesterle

Hubert Oesterle

No abstract provided.