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Full-Text Articles in Management Information Systems
Generational Perceptions Of Productive/Unproductive Information Received From Management Through Different Communication Channels, Eva Lynn Cowell
Generational Perceptions Of Productive/Unproductive Information Received From Management Through Different Communication Channels, Eva Lynn Cowell
Doctoral Dissertations
This exploratory study identified generational preferences for receiving information from management through different communication channels and determined if age predicted productivity for productive and unproductive information received through different communication channels. This is the first study to empirically examine the relationship between age cohorts, communication channel preferences, information categories, and productivity. Sample participants worked as Extension agents at a major land-grant university. The four generations represented in the sample utilized multiple communication channels and were geographically dispersed throughout the state. The survey was administered electronically and completed by 204 (74%) of the eligible 275 employees in the organization. Independent Samples …
The Importance Of Communication Skills: Perceptions Of Is Professionals, Is Managers, And Users, Ruth A. Spurlock Miller
The Importance Of Communication Skills: Perceptions Of Is Professionals, Is Managers, And Users, Ruth A. Spurlock Miller
Doctoral Dissertations
Information systems (IS) research has shown that communication skills tend to be more important than technical skills to IS staff in project development activities. Yet, research findings indicate that IS staff are lacking in the communication skills they need to interact successfully with users and managers during systems development. Thus, the two purposes of this research were (1) to determine whether IS staff, IS managers, and IS users differ in their perceptions of important communication skills that IS staff need and (2) if differences do exist, to assess the impact of the differences on user satisfaction with IS product and …