Arts Management Commons^™

Leadership Strategies To Mitigate Alternative Dispute Resolution Grievances, Retaliation, And Revenge, Andrew Washington

Walden Dissertations and Doctoral Studies

Alternative dispute resolution (ADR) has been an area of study among scholars since the 1970s. Critics have questioned protections, gaps in the literature, and inconsistencies in the law. The current study was essential for organizational leaders and EEOC facilitators to understand why the ADR process does not protect U.S. Federal government organizational leaders from unjustified or unreasonable claims and retaliation. The overarching research question addressed how the ADR process protected U.S. Federal government organizational leaders in Washington, D.C., Maryland, and Virginia from unjustified or unreasonable claims and retaliation. The purpose of this qualitative multiple case study and purposeful sampling was …