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How Job Function Characteristics Impact Performance Of Diverse Teams In High-Tech Industry, Angela Fong

Theses and Dissertations

This study examines the effect of diversity in the technology industry across different technical job functions and the possible moderating factors. One-on-one interviews were conducted with 16 participants who have different demographic characteristics and different job roles across multiple companies in the United States. It was found that about two-thirds of participants do not perceive diversity as having any positive or negative impact on the outcomes of work teams. The other participants believe that there are positive effects, but it is inconclusive when it comes to whether certain types of diversity result in better team outcomes. The results also reflect …