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Sydney Business School - Papers

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Full-Text Articles in Business

Reshaping Competitive Advantages With Analytics Capabilities In Service Systems, Shahriar Akter, Angappa Gunasekaran, Samuel Fosso Wamba, Mujahid M. Babu, Umme Hani Jan 2020

Reshaping Competitive Advantages With Analytics Capabilities In Service Systems, Shahriar Akter, Angappa Gunasekaran, Samuel Fosso Wamba, Mujahid M. Babu, Umme Hani

Sydney Business School - Papers

Big data analytics capability can reshape competitive advantages for a service system. However, little is known about how to develop and operationalize a service system analytics capability (SSAC) model. Drawing on the resource based view (RBV), dynamic capability theory (DCT) and the emerging literature on big data analytics, this study develops and validates an SSAC model and frames its impact on competitive advantages using 251 survey data from service systems analytics managers in the U.S. Partial Least Squares (PLS)-Structural Equation Modeling (SEM) was used as a data analysis technique to develop and validate the hierarchical SSAC model. The main findings …


An Exploration Into The "Over The Wall Handling" Phenomenon Of Aid And Development Supply Chain Systems, Mark Edwards, Lee Styger Jan 2018

An Exploration Into The "Over The Wall Handling" Phenomenon Of Aid And Development Supply Chain Systems, Mark Edwards, Lee Styger

Sydney Business School - Papers

This paper provides some insight regarding the causes and implications of waste within Aid and Development programs and the impact on Aid effectiveness. In order to understand this better, a comparative case study analysis of three Aid and Development programs using a systems mapping process was used to identify major constraints within these supply chain systems. This work identified a complex matrix of nodal links within these systems that correspond to the flow of both funding and value creation. The findings point to Aid and Development supply chain systems being a closed loop system where much of the funding can …


Airline Innovation And Sustainability: A Systems Perspective, Peter Critchley, Lee Styger Jan 2013

Airline Innovation And Sustainability: A Systems Perspective, Peter Critchley, Lee Styger

Sydney Business School - Papers

Air transport has been the scene of remarkable and rapid innovation since man first controlled powered flight in Kitty Hawk in 1903. Significant developments in aviation technology, for example, the onset of the Jet Age, tend to dominate popular perception of aviation innovation. The commercial airline industry is hugely complex and inexorably tied to our economic, social and technological systems. Consequently, it is also on the leading edge of the sustainability debate. Modern air transportation has developed into a hugely complex system in a relatively short time. That rapid development and complexity, however, offers insights into how the industry can …


Sociomateriality And Information Systems Success And Failure, Karlheinz Kautz, Dubravka Cecez-Kecmanovic Jan 2013

Sociomateriality And Information Systems Success And Failure, Karlheinz Kautz, Dubravka Cecez-Kecmanovic

Sydney Business School - Papers

The aim of this essay is to put forward a performative, sociomaterial perspective on Information Systems (IS) success and failure in organisations by focusing intently upon the discursive-material nature of IS development and use in practice. Through the application of Actor Network Theory (ANT) to the case of an IS that transacts insurance products we demonstrate the contribution of such a perspective to the understanding of how IS success and failure occur in practice. The manuscript puts our argument forward by first critiquing the existing perspectives on IS success and failure in the literature for their inadequate consideration of the …