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Full-Text Articles in Business
Systems Dynamics Modeling For Collaboration And Information Sharing On Supply Chain Performance And Value Creation, Frank Lin, Conrad Shayo
Systems Dynamics Modeling For Collaboration And Information Sharing On Supply Chain Performance And Value Creation, Frank Lin, Conrad Shayo
Journal of International Technology and Information Management
Collaborations among various parties of the supply chain system are becoming more important in improving performance and creating value. Information sharing plays a vital role in supply chain management. This study proposes a general model for identifying interrelationships among information sharing, collaboration and supply chain performance. Then a systems dynamics approach is used to examine how information sharing and collaboration influence supply chain performance and value creation.
Successful Introduction Of Cloud Computing Into Your Organization: A Six-Step Conceptual Model, Hossein Bidgoli
Successful Introduction Of Cloud Computing Into Your Organization: A Six-Step Conceptual Model, Hossein Bidgoli
Journal of International Technology and Information Management
Cloud computing is the fastest area of application within the information systems field. The adoption of cloud computing by businesses, government agencies, and academic institutions is on the rise. Cloud computing platforms could reduce cost, offer scale, and increase information systems responsiveness for those companies that are adopting it properly. However, still many decision makers do not really know what exactly cloud computing is, its unique capabilities, and how it may increase the efficiency and effectiveness of IT services. Also cloud computing may mean different things to different people. This paper first examines different applications within the cloud computing domain …
Can Information Systems Foster Emotional Intelligence? A Design Theory-Based Approach, Richard J. Burkhard, Thomas A. Horan, Brian N. Hilton, Michael Leih
Can Information Systems Foster Emotional Intelligence? A Design Theory-Based Approach, Richard J. Burkhard, Thomas A. Horan, Brian N. Hilton, Michael Leih
Journal of International Technology and Information Management
Researchers in Information Systems (IS) have conducted extensive research into various kinds of collaboration systems over the last twenty-five years. A parallel stream of inquiry in psychology and management has developed research in organizational Emotional Intelligence, which contributes to the effectiveness of group interactions by increasing cooperation and reducing conflict. Collaboration systems present a special opportunity to introduce soft management functions such as Emotional Intelligence because they are designed as an intelligent channel of interaction between group members. This research used an Information Systems Design Theory approach to guide the integration of Emotional Intelligence functions into collaboration systems. Two artifact …
Business Risks: When Is Fails To Detect Circumvention Activities, Stanley X. Lewis Jr., J. Scott Magruder, Eddy J. Burks, Carl Smolinski
Business Risks: When Is Fails To Detect Circumvention Activities, Stanley X. Lewis Jr., J. Scott Magruder, Eddy J. Burks, Carl Smolinski
Journal of International Technology and Information Management
A business must recognize and address various risk factors when establishing and maintaining its information system. The overall risk to management is that the control environment does not protect proprietary business data and the financial reporting system that produces financial statements and other information used by investors, creditors and regulatory agencies. These risks require that management implement efforts to ensure the integrity and effectiveness of control procedures over business activities while being aware of additional system issues such as failing to adequately consider other risks which are more business-oriented including the risk of failing to prevent or detect fraudulent or …
Project Management: Is/It Research Challenges, Debbie Tesch, Lewis R. Ireland, Julie Yu-Chih Liu
Project Management: Is/It Research Challenges, Debbie Tesch, Lewis R. Ireland, Julie Yu-Chih Liu
Journal of International Technology and Information Management
A major challenge in Information Systems and Information Technology is to improve the ability to conceptualize, design, develop and deliver information systems that meet customer requirements. Project management is often adopted to create solutions that work and meet customer needs. The principles of project management as defined by the Project Management Institute, can improve project success rates. Researchers in the project management need to help practitioners understanding the impact of different principles on the success of IS development. This study undertakes a survey of project management experts on the state of practice and research to examine the need for improving …
Strategies, Contributions And Inhibitors Of Information Systems To Organizational Competitiveness: An Empirical Analysis Within The Caribbean, Stephen Louis, Ashley Braganza, Ray Hackney
Strategies, Contributions And Inhibitors Of Information Systems To Organizational Competitiveness: An Empirical Analysis Within The Caribbean, Stephen Louis, Ashley Braganza, Ray Hackney
Journal of International Technology and Information Management
The study examines the impact of Information Systems (IS) through a consideration of improved competitiveness within a multi-business Caribbean firm. The methodology draws on a participant-observer approach for data collection and compares the application of IS by three business units within each of three organizations. It is argued that while there is already a substantial amount of research on IS effectiveness its value in the context of developing countries such as those of the Caribbean will be most significant. In this context firms are perceived to face more constraints than in developed countries so there is a need to explicitly …
Integrating It-Enabled Social Networks With Transaction Cost Economics And The Resource Based View Of The Firm, Ganesh D. Bhatt, Jatinder N. D. Gupta, Sushil K. Sharma
Integrating It-Enabled Social Networks With Transaction Cost Economics And The Resource Based View Of The Firm, Ganesh D. Bhatt, Jatinder N. D. Gupta, Sushil K. Sharma
Journal of International Technology and Information Management
Prior research has mostly focused on transaction cost economics (TCE) to interpret the effect of information systems (IS) on organizational governance structures. A TCE based approach predicts that information technology (IT) will lead to increased use of electronic markets to coordinate economic transactions from electronic hierarchies. However, there is contradictory evidence in the literature regarding the rise and importance of cooperative relationships, joint ventures, and value-added partnerships integrated through information systems. To reconcile these contradictions, this paper analyzes the effect of IT on governance structures based on the TCE, social network theory, and the resource based view (RBV) of the …
Comparing The Prioritization Of Erp System Effectiveness Measures By Organizational Actors: A Focus On It Professionals And Business Managers, Princely Ifinedo
Comparing The Prioritization Of Erp System Effectiveness Measures By Organizational Actors: A Focus On It Professionals And Business Managers, Princely Ifinedo
Journal of International Technology and Information Management
Modern organizations adopt Enterprise Resource Planning systems (ERP) to integrate their organizational data resources into unified systems. Researchers tend to concentrate on ERP implementation issues with only a handful studying ERP system effectiveness or success in adopting organizations. In fact, none has studied how key organizational actors prioritize or rank relevant measures or items related to the effectiveness of such systems. This study is designed to fill this gap in research as it aims at investigating how two organizational stakeholder groups, i.e. information technology (IT) professionals and business managers prioritize relevant measures related to ERP systems effectiveness. Using surveys in …
The Role Of Convergence In Information Systems And Business Planning, Sharath Sasidharan, Jiming Wu, Dennis Pearce, Grover S. Kearns, Albert L. Lederer
The Role Of Convergence In Information Systems And Business Planning, Sharath Sasidharan, Jiming Wu, Dennis Pearce, Grover S. Kearns, Albert L. Lederer
Journal of International Technology and Information Management
A key challenge to top management is the alignment of IS and business plans for the purpose of producing an IT-based competitive advantage. This study uses a well known communication theory to provide new insight into the impact of CEO and CIO planning participation on IS and business alignment via the convergence of views between the CEO and CIO regarding the current and future strategic impact of IT on the firm’s success. One hundred and nine matched pairs of questionnaire responses from CIOs and CEOs were collected using a postal survey. Results indicated that CIO participation in business planning predicted …
Development Of A Risk Assessment Model For Global Information Technology Outsourcing, June Wei, Brian Peach
Development Of A Risk Assessment Model For Global Information Technology Outsourcing, June Wei, Brian Peach
Journal of International Technology and Information Management
Global Information Technology (IT) outsourcing has been recognized to have important potential benefits. However, researchers and practitioners also recognize potential risks involved in global IT outsourcing, which sometimes lead to undesirable consequences. This paper develops a model to assess risks in global IT outsourcing. Specifically, this paper begins by identifying global IT outsourcing risk factors by considering the national infrastructure, organizational infrastructure, and project environment. Second, a Global IT Outsourcing (GITO) engagement model for risk assessment is developed to logically link all these risk factors together. Third, one quantifiable approach based on a relative-weighted assessment model is presented to demonstrate …
Contextual Analysis Of Enterprise Mobile Services Requirements, Radhika Jain
Contextual Analysis Of Enterprise Mobile Services Requirements, Radhika Jain
Journal of International Technology and Information Management
This article presents a framework to classify various types of mobile services implemented in organizational settings. Based on the objectives of wireless information systems (WIS), we identify three categories viz. enterprise mobile services, enterprise-advantage mobile services, and consumer mobile services. While the last two categories of mobile services have received broader attention, there has not been much work done in analyzing the role of mobile services in the organizational settings specific to various industries. In this article, we attempt to fill this void by synthesizing the extant literature in this area. Based on the degree of user’s mobility in their …
Analyzing The Effect Of Top Management Support On Information System (Is) Performance Across Organizations And Industries Using Hierarchical, Thawatchai Jitpaiboon, Sema A. Kalaian
Analyzing The Effect Of Top Management Support On Information System (Is) Performance Across Organizations And Industries Using Hierarchical, Thawatchai Jitpaiboon, Sema A. Kalaian
Journal of International Technology and Information Management
Top management support has long been conceivable as an important factor for the success of IS projects. Due to the hierarchical nature of an organization, a cross-level interaction can occur among nested levels. Thus, using inappropriate statistical analysis can cause misleading results and lost of information. This study provides two contributions to the IS research. First, Hierarchical Linear Modeling (HLM) was used to explain the cross-level interaction between organizational level and industry level. Second, unlike other studies focusing on an organizational level, this study considers top management support at the industry level and examines the mediating role of top management …
Systems Development Tools And The Relationship To Project Design: Cost And Budget Implications, Gerald V. Post, Albert Kagan
Systems Development Tools And The Relationship To Project Design: Cost And Budget Implications, Gerald V. Post, Albert Kagan
Journal of International Technology and Information Management
An investigation into current system development trends, including a summary of projects, platforms, and tools. The majority of projects get completed on time and within budget, but 14 percent still present problems. The choice of tools appears to be changing to represent the demand for new projects on new platforms—particularly the Internet. CASE tools are used sparingly, and Java is beginning to replace C++ in many projects. Database management systems are critical to almost all projects.
Information View Of Organization, Bob Travica
Information View Of Organization, Bob Travica
Journal of International Technology and Information Management
This article proposes an information view of organization that brings the information systems field closer to organization theory. Although voluminous bodies of literature have been developed within each of these disciplines and links between them do exist, their mutual informing is still insufficient. The proposed view of organization is intended to help convey results of information systems research to organizational scholars, while broadening theoretical horizons of the former. This article discusses the premises, conceptual framework, examples, and preliminary evidence of the information view of organization.
The Ecology Of Interorganizational Information Sharing, Jane Fedorowicz, Janis L. Gogan, Amy W. Ray
The Ecology Of Interorganizational Information Sharing, Jane Fedorowicz, Janis L. Gogan, Amy W. Ray
Journal of International Technology and Information Management
Increasingly, companies use interorganizational information systems to support business process partnerships, such as automatic replenishment systems and other supply chain initiatives, invoicing and payments, and insurance claims processing. Inter-firm networking in turn can increase the visibility of information generated and used by business partners. These business partners may experience intended and unintended impacts from the changes in the partnering relationship, in effect altering the ecology of the organization. Yet IT researchers rarely study an organization’s ecology, focusing instead on impacts upon internal processes. Our goal in this paper is to propose a definition of interorganizational information ecology, to provide IT …
Information Systems Service Quality Measurement: The Evolution Of The Servqual Instrument, Dwayne Whitten
Information Systems Service Quality Measurement: The Evolution Of The Servqual Instrument, Dwayne Whitten
Journal of International Technology and Information Management
Due to the increasing service component of information technology, service quality measurement has become increasingly important as IS practitioners attempt to increase service quality to customers. The measurement of service quality in IS evolved from the research done in the marketing literature. The SERVQUAL instrument has evolved to become the most commonly used measurement instrument in both IS and marketing. Although commonly used, the SERVQUAL instrument is not without criticism. This paper describes the SERVQUAL instrument, its criticisms and support, and finally the SERVPERF instrument, a variation of the SERVQUAL instrument which is an attempt at improving upon the SERVQUAL …
Review Of The Opnet It Guru Software, Jeng-Chung Victor Chen
Review Of The Opnet It Guru Software, Jeng-Chung Victor Chen
Journal of International Technology and Information Management
The OPNET IT GURU has been in existence for years and designed to be used for the industry and the academics. The simulation software is now in version 10.0 and equipped with abundant features such as: modeling network topology and traffic, application impact assessment, and server capacity planning. The features of modeling network topology and traffic are ideal for network engineers to experiment different kinds of scenarios before implementation of any networks, which in turn could cost the organizations less on the IT budget. The application impact assessment is useful when measuring the end-to-end time of the deployed or to-be-deployed …
The Impacts Of Conflicts On Requirements Uncertainty And Project Performance, Houn-Gee Chen, James J. Jiang, Jun-Cheng Chen, J T. Shim
The Impacts Of Conflicts On Requirements Uncertainty And Project Performance, Houn-Gee Chen, James J. Jiang, Jun-Cheng Chen, J T. Shim
Journal of International Technology and Information Management
Conflict is a pervasive phenomenon that permeates information systems development and implementation. The literature has indicated that conflicts, due to their association with negative emotion, will negatively influence IS project development, even after controlling for the effects of conflict management and resolution; however, the negative emotional characteristic of conflict alone has a limited explanatory power of IS project success. The purpose of this study is to provide additional insight, by including requirement uncertainty as the mediator variable, of the impacts of conflicts on project performance. Surveys were sent to Taiwan’s top 1600 companies and the results support the hypotheses. The …
Xml: Gateway For Data Mobility And Universal Connectivity, Emmanuel Uzoma Opara
Xml: Gateway For Data Mobility And Universal Connectivity, Emmanuel Uzoma Opara
Journal of International Technology and Information Management
Extensible Markup Language (XML) started as an effort to simplify the standard Generalized Markup Language (SGML), which was the International Organization for Standardization’s (ISO) standard for defining data vocabularies. This study investigates XML technology as a substitute to SGML that would be Web friendly, and easy to learn and use while supporting a variety of applications for faster and more efficient data mobility on the Web. It describes several compelling reasons why XML is a useful technology for representing structured data mobility. XML is a markup language used for data structure in a textual form. A specific goal of XML …
Empirical Evidence Of Diminishing Payoff From Successive Generations Of Information Systems, Gerald E. Evans, Neil Morton
Empirical Evidence Of Diminishing Payoff From Successive Generations Of Information Systems, Gerald E. Evans, Neil Morton
Journal of International Technology and Information Management
Previous research has focused on a number of important variables that can influence the observed payoffs from information systems investments. In the current investigation conducted in the spring of 2002, personal, on-site interviews were conducted in 138 small and medium sized businesses. Vendor involvement in systems development was less related to systems cost than previously. Unfortunately, vendor involvement was unrelated to any of the four measures of systems success in the entire sample. Further analysis revealed a strong relationship between information system generation and payoffs. Specifically, there appeared to be a point of diminishing return with subsequent generations of information …
Extensible Markup Language (Xml) For Competitive Advantage, William P. Wagner, Ralph Hilken, Q B. Chung
Extensible Markup Language (Xml) For Competitive Advantage, William P. Wagner, Ralph Hilken, Q B. Chung
Journal of International Technology and Information Management
eXtensible Markup Language (XML) has received much attention in the popular press lately as a new technology designed to facilitate information sharing among business entities. One of the biggest problems that companies are experiencing today with XML is that many executives do not understand what XML is and why it is important, nor do they understand what its potential impact on their information strategy might be. In this paper, we present an overview of XML and a framework for generating IS strategic alternatives, which was introduced in its original form in the 1980s. This framework is adapted to suit the …
Development Of An It Balanced Scorecard, Theophilus B.A. Addo, Chee W. Chow, Kamal M. Haddad
Development Of An It Balanced Scorecard, Theophilus B.A. Addo, Chee W. Chow, Kamal M. Haddad
Journal of International Technology and Information Management
There is a generally acknowledged dearth of metrics for effectively measuring organizational performance. This is particularly true of the IT function, whose contribution to a firm’s “bottom line” has been frequently called to question. This paper describes the development of a performance measurement tool called the Balanced Scorecard, which can be used to assess IT performance within the context of overall corporate strategy and financial performance. Data for the scorecard was obtained via a survey of senior IT executives in various organizations. The paper concludes with a set of guidelines for successfully implementing an IT Balanced Scorecard, as well as …
Examining The Benefits Of Project Management Professional (Pmp) Certification For Is Project Managers And Organizations, Robert C. Mahaney, Bertie M. Greer
Examining The Benefits Of Project Management Professional (Pmp) Certification For Is Project Managers And Organizations, Robert C. Mahaney, Bertie M. Greer
Journal of International Technology and Information Management
The project management professional (PMP) certification has gained a positive reputation among project managers as well as with HR managers and recruiters. However, the organizational benefits are untested. This paper examines the business value of PMP certification. The three questions this study investigates are, “What value does certification give project managers?” “What value does certification give organizations?” and “How can organizations encourage project managers to pursue certification?” Content analysis of transcripts from twenty-five structured interviews identified several reasons businesses should encourage their project managers to pursue PMP certification, but many of the benefits are not easily quantified.