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“Level Of Customer Satisfaction For 4g Service In The Region Of Prishtina, Republic Of Kosovo”, Teuta Veseli, Elion Ramadani
“Level Of Customer Satisfaction For 4g Service In The Region Of Prishtina, Republic Of Kosovo”, Teuta Veseli, Elion Ramadani
UBT International Conference
In the telecommunications industry, mobile communication plays a major role, given that in recent decades this communication has developed rapidly in parallel and user demand has increased. The 4G platform is about a more advanced and efficient global network, where its users through their mobile phones have access to their data anytime and anywhere. The purpose of this paper is to study and analyze the level of satisfaction of customers using the 4G platform in the Region of Prishtina, Republic of Kosovo. Research on this topic is relatively new in this region and our study relies on secondary as well …