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Investigating Elearning Continuance Through Expectation Disconfirmation Theory, Susana Reyes Lee
Investigating Elearning Continuance Through Expectation Disconfirmation Theory, Susana Reyes Lee
LSU Doctoral Dissertations
This study set out to investigate the Continuing Professional Development (CPD) eLearning participation and completion phenomenon of learners and to explore motivation of CPD eLearning intentions and completions. This study focused on why learners choose CPD eLearning and why they continue in CPD eLearning. Based on the Expectations Disconfirmation theory (EDT) and the DeLone and McLean Information Systems Success Model (1992), a survey was developed and then sent to a cross-section of registered CPD eLearners from the first responder community. After the data was collected 217 responses were analyzed with SPSS correlational techniques and through PROCESS which is a modeling …