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California State University, San Bernardino

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Full-Text Articles in Business

A Conflict Resolution Tool For Project Managers: Evaporating Cloud, Mahesh C. Gupta, Sharon A. Kerrick Jan 2014

A Conflict Resolution Tool For Project Managers: Evaporating Cloud, Mahesh C. Gupta, Sharon A. Kerrick

Journal of International Technology and Information Management

Today’s ever changing business environment requires managers to interact globally with people across functional areas with conflicting points of view. A preliminary literature review suggests that a generic tool to understand and resolve conflicts is desirable. This paper demonstrates how a theory of constraints-based logical tool, an evaporating cloud, can enable IT managers to better understand conflicts underlying most problems. Using a commonly encountered conflict as an example, we show how this tool verbalizes a problem through the logic of cause and effect, surfaces the assumptions causing the conflicting actions and decisions, and presents injections – potential solutions – that …


The Evolution Of Information Systems Offshoring Research: A Past, Present And Future Meta Analysis Review, Peter Haried, Hua Dai Jan 2011

The Evolution Of Information Systems Offshoring Research: A Past, Present And Future Meta Analysis Review, Peter Haried, Hua Dai

Journal of International Technology and Information Management

This research article presents a past, present and future meta analysis of information systems offshoring (ISO) research over the 2000-2010 time period. ISO has emerged as a significant sourcing strategy adopted by many organizations to manage, support and deliver their information system needs. Across the selected academic articles our findings compare research methodologies applied, client vs. vendor perspectives studied and ISO topic areas investigated. Interesting results emerge in the range and evolution of ISO research. As a result of our analysis, our findings clearly indicate areas of need for future ISO researchers to consider when conducting future ISO research.