Business Commons^™

Customer Churn Construct: Literature Review And Bibliometric Study, Uday Arun Bhale, Harpreet Singh Bedi

Management Dynamics

Background: The customer churn construct attracted the attention of marketing academics as in today’s digital world price is becoming more and more universal. The study of customer churn is significant because it supports the design of sustainable competitive benefits and improvement in the monetary outcomes of companies. As per a study by Gartner (2012), Customer churn can impact the profitability of the company, a five per cent churn reduction can improve a company’s profitability by up to twenty-five per cent, hence understating and managing customer churn is important for the organization. Objective: This study intends to offer the most recent …

Review Of: Islamic Tourism: Management Of Travel Destinations By Ahmad Jamal, Kevin A. Griffin & Razaq Raj, Bincy Kaluvilla

International Journal of Religious Tourism and Pilgrimage

Review of - Jamal, A., Griffin, K. and Raj, R. (Eds.) (2018) Islamic Tourism: Management of Travel Destinations. CABI, Wallingford, UK.,

Twenty-Five Years Of New England Journal Of Entrepreneurship: A Bibliometric Review, Younggeun Lee, Satish Kumar, Andrés Felipe Cortés, Riya Sureka, Weng Marc Lim

New England Journal of Entrepreneurship

Purpose: In 2023, the New England Journal of Entrepreneurship (NEJE) reached its 25th anniversary.To commemorate this major milestone as well as entrepreneurship’s growth as an academic field, the study employs bibliometric methods to provide key trends and research suggestions for entrepreneurship scholars using all original research published in the journal.

Design/methodology/approach: The authors perform two predominant bibliometric techniques, performance analysis and science mapping, using all 251 articles published by NEJE from1998 to 2022.

Findings: The authors find that the impact of entrepreneurship research published at NEJE is growing consistently and that the challenge of the future will be to maintain …

A Scientometric Review Of Artificial Intelligence In Tourism (2000-2021), Rujun Wang, Yu Mu, Ying Huang

University of South Florida (USF) M3 Publishing

With the increase in the combination of artificial intelligence and the service industry, many applications of artificial intelligence in tourism have been gradually spawned. However, most of the existing research focuses on the algorithms and models of artificial intelligence, and few scholars have systematically reviewed the intersection of tourism and artificial intelligence, this study is based on scientometric, reviewing and sorting out 2689 relevant literature published in 2000-2021, and achieving the three purposes of status carding, hot spot snooping and trend prediction. First, through the participating locations, institutions and authors of collaborative networks, the main sources of AI-related research in …

Ishmael Album Review, Robert N. Moore

Backstage Pass

This is an extensive review of the metal album Ishmael, written, performed, mixed, mastered, and released all by Jared Smith. The album combines religion, intricate guitar riffs, and metal to create an avant-garde piece of art.

Intention To Adopt E-Commerce: A Comparative Review Across Developed And Developing Economies, Mousa Albashrawi

The African Journal of Information Systems

The purpose of this study is to conduct a comprehensive literature review of online purchase intention and present a comparative case between developed and developing economies over a 20-year period to reveal insightful implications for academia and industry. Online purchase intention refers to the intended behavior of an individual to buy a product or service from an online store. Prior research has failed to present a review that compares an individual’s online purchase intention across developed and developing economies in order to disclose the largest and smallest influencing factors, theories, and models in e-commerce. Our sample consists of 97 relevant …

Editorial: Five Years In, Scott Highhouse

Personnel Assessment and Decisions

No abstract provided.

Corporate Entrepreneurship Of Emerging Market Firms: Current Research And Future Directions, Irem Demirkan, Qin Yang, Crystal X. Jiang

New England Journal of Entrepreneurship

Purpose – The purpose of this paper is to examine the current state of corporate entrepreneurship (CE) of emerging market firms (EMFs) and provide direction for future research on the topic. Design/methodology/approach – The authors specifically review the recent literature between the years 2000 and 2019 on CE with the keywords “corporate entrepreneurship,” “emerging economies” and “emerging countries” published in the Australian Business Deans Council list journals. The authors review the existing literature about CE in emerging markets, summarize current achievements and present an agenda for future research. Findings – Based on the review, the authors categorized the macro and …

Yelp’S Review Filtering Algorithm, Yao Yao, Ivelin Angelov, Jack Rasmus-Vorrath, Mooyoung Lee, Daniel W. Engels

SMU Data Science Review

In this paper, we present an analysis of features influencing Yelp's proprietary review filtering algorithm. Classifying or misclassifying reviews as recommended or non-recommended affects average ratings, consumer decisions, and ultimately, business revenue. Our analysis involves systematically sampling and scraping Yelp restaurant reviews. Features are extracted from review metadata and engineered from metrics and scores generated using text classifiers and sentiment analysis. The coefficients of a multivariate logistic regression model were interpreted as quantifications of the relative importance of features in classifying reviews as recommended or non-recommended. The model classified review recommendations with an accuracy of 78%. We found that reviews …

Wild Mares: My Lesbian Back-To-The-Land Life By Dianna Hunter And The New Farm: Our Ten Years On The Front Lines Of The Good Food Revolution By Brent Preston, Kristin Van Tassel

The Goose

Review of Dianna Hunter's Wild Mares: My Lesbian Back-to-the-Land Life and Brent Preston's The New Farm: Our Ten Years on the Front Lines of the Good Food Revolution.

A Conflict Resolution Tool For Project Managers: Evaporating Cloud, Mahesh C. Gupta, Sharon A. Kerrick

Journal of International Technology and Information Management

Today’s ever changing business environment requires managers to interact globally with people across functional areas with conflicting points of view. A preliminary literature review suggests that a generic tool to understand and resolve conflicts is desirable. This paper demonstrates how a theory of constraints-based logical tool, an evaporating cloud, can enable IT managers to better understand conflicts underlying most problems. Using a commonly encountered conflict as an example, we show how this tool verbalizes a problem through the logic of cause and effect, surfaces the assumptions causing the conflicting actions and decisions, and presents injections – potential solutions – that …

The Evolution Of Information Systems Offshoring Research: A Past, Present And Future Meta Analysis Review, Peter Haried, Hua Dai

Journal of International Technology and Information Management

This research article presents a past, present and future meta analysis of information systems offshoring (ISO) research over the 2000-2010 time period. ISO has emerged as a significant sourcing strategy adopted by many organizations to manage, support and deliver their information system needs. Across the selected academic articles our findings compare research methodologies applied, client vs. vendor perspectives studied and ISO topic areas investigated. Interesting results emerge in the range and evolution of ISO research. As a result of our analysis, our findings clearly indicate areas of need for future ISO researchers to consider when conducting future ISO research.