Open Access. Powered by Scholars. Published by Universities.®
- Discipline
Articles 1 - 7 of 7
Full-Text Articles in Business
Time Orientation, Task Characteristics, And Customer Performance, Nina Reynolds, Salvador Ruiz De Maya
Time Orientation, Task Characteristics, And Customer Performance, Nina Reynolds, Salvador Ruiz De Maya
Nina Reynolds
The present study illustrates that consumer time use preference moderates the effect of satisfaction with the task solution, but has no impact on level of performance. Results show that more complex tasks produce higher (lower) levels of satisfaction for polychronic (monochronic) consumers than simpler tasks. In contrast, prioritizing complex activities increases (decreases) satisfaction for monochronic (polychronic) consumers. Unlike task solution satisfaction, time orientation does not impact on task performance. These findings suggest that online retailers should emphasize site factors related to consumers' tasks that best suit the time use preference of their primary users in order to maximize customer satisfaction.
Corporate Venturing In Family Business: The Effects On The Family And Its Members, Gaia Marchisio, Pietro Mazzola, Salvatore Sciascia, M. Miles, Joseph Astrachan
Corporate Venturing In Family Business: The Effects On The Family And Its Members, Gaia Marchisio, Pietro Mazzola, Salvatore Sciascia, M. Miles, Joseph Astrachan
Gaia Marchisio
Previous literature on corporate entrepreneurship (CE) in family business (FB) focusses on the determinants of CE and presents conflicting results on its effects on firm-level performance. We argue that previous studies have overlooked the idea of FBs being complex social systems comprising three components, controlling families, business entities and individual family members; and any business activity in a FB should also be studied with respect to its effects on the family and individual family members, which ultimately impacts the performance. Moreover, previous FB literature addresses CE as a monolithic concept and does not separate its two primary types: corporate venturing …
"I Think I Can…I Think I Can": The Impact Of Perceived Selling Efficacy And Deal Disclosure On Salesperson Escalation Of Commitment, Leff Bonney, Christopher Plouffe, Jeremey Wolter
"I Think I Can…I Think I Can": The Impact Of Perceived Selling Efficacy And Deal Disclosure On Salesperson Escalation Of Commitment, Leff Bonney, Christopher Plouffe, Jeremey Wolter
Christopher R. Plouffe
Salespeople have considerable autonomy in the choices they make with respect to both the types and amounts of resources they deploy in pursuing potential customer accounts and specific sales opportunities. Building from a prospect theory framework and also leveraging self-justification theory, this research reports the results of three experimental studies conducted on practicing salespeople. The experiments help shed light on several factors that might influence a critical form of salesperson resource allocation decision — the allocation of the salesperson's own ‘selling time’ which is devoted to a specific sales opportunity. Study 1 establishes that an escalation of commitment effect exists …
Dilettante, Venturesome, Tory And Crafts: Drivers Of Performance Among Taxonomic Groups, Stanley Mandel, Jane Craig, Alex Stewart
Dilettante, Venturesome, Tory And Crafts: Drivers Of Performance Among Taxonomic Groups, Stanley Mandel, Jane Craig, Alex Stewart
Alex Stewart
Empirical research has failed to cumulate into a coherent taxonomy of small firms. This may be because the method adapted from biology by Bill McKelvey has almost never been adopted. His approach calls for extensive variables and a focused sample of organizations, contrary to most empirical studies, which are specialized. Comparing general and special purpose approaches, we find some of the latter have more explanatory power than others and that general purpose taxonomies have the greatest explanatory power. Examining performance, we find the types do not display significantly different levels of performance but they display highly varied drivers of performance.
Effective Corporate Monitoring: Independence, Motivation And Means, Lyndal Drennan, Simone Kelly, Ray Mcnamara, Michelle Martin
Effective Corporate Monitoring: Independence, Motivation And Means, Lyndal Drennan, Simone Kelly, Ray Mcnamara, Michelle Martin
Ray McNamara
A feature of the literature on the role of Boards of Directors is the mixed and contradictory findings. This research used continuous listing compliance as a measure of Board performance. A matched pairs design was employed, using governance data on 30 board attributes for firms listed on the Australian Stock Exchange from 1992 to 2000. Factor analysis was used to identify constructs associated with Board composition and firm performance. Discriminant analysis confirmed that the resultant model of performance was a significant predictor of firms’ ability to maintain continuous listing compliance. Neither the independence nor assembled knowledge variables were separately significant. …
Effective Corporate Monitoring: Independence, Motivation And Means, Lyndal Drennan, Simone Kelly, Ray Mcnamara, Michelle Martin
Effective Corporate Monitoring: Independence, Motivation And Means, Lyndal Drennan, Simone Kelly, Ray Mcnamara, Michelle Martin
Simone Kelly
A feature of the literature on the role of Boards of Directors is the mixed and contradictory findings. This research used continuous listing compliance as a measure of Board performance. A matched pairs design was employed, using governance data on 30 board attributes for firms listed on the Australian Stock Exchange from 1992 to 2000. Factor analysis was used to identify constructs associated with Board composition and firm performance. Discriminant analysis confirmed that the resultant model of performance was a significant predictor of firms’ ability to maintain continuous listing compliance. Neither the independence nor assembled knowledge variables were separately significant. …
Do Venture Capitalists Play A Monitoring Role In An Emerging Market? Evidence From The Pay-Performance Relationship Of Chinese Entrepreneurial Firms, Jerry Cao, Qigui Liu, Gary Tian
Do Venture Capitalists Play A Monitoring Role In An Emerging Market? Evidence From The Pay-Performance Relationship Of Chinese Entrepreneurial Firms, Jerry Cao, Qigui Liu, Gary Tian
Qigui Liu
This paper investigates venture capitalists' monitoring of managerial behaviour by examining their impact on CEO pay-performance sensitivity across various controlling structures in Chinese firms. We find that the effectiveness of venture capitalists' monitoring depends on different types of agency conflict. In particular, we find that venture capital (VC) monitoring is hampered in firms that experience severe controlling-minority agency problems caused by disproportionate ownership structures. We provide further evidence that VC is more likely to exert close monitoring in firms that have greater managerial agency conflict, and thus require more direct monitoring. However, controlling-minority agency problems have a greater impact on …