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Aligning Hierarchical Goals In An Organization: The Path From Training To Performance, Jeanette Denise Selby-Lucas

Engineering Management & Systems Engineering Theses & Dissertations

Training is a multi-billion-dollar industry, and with the advent of the training technology revolution and the possibilities it provides to business and government, as well as to the academic community, it is important to determine if the money invested in training by these communities is providing the expected performance on the part of those who are trained. This can be done by quantitatively evaluating the relationship between training and performance.

This study extends the scholarly literature by developing the concept of organizational alignment through a combination of Human Performance Technology literature and traditional engineering methodologies. Organizational training and performance is …