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Knowledge Creation: Revisiting The 'Ba' Humbug: People And 'Latent' Knowledge In Organizational Learning, Donald Nordberg

Donald Nordberg

This paper is a draft of an article that appeared in the Icfai Journal of Knowledge Management in 2007. Knowledge management theory has struggled with the concept of knowledge creation. Since the seminal article of Nonaka in 1991, an industry has grown up seeking to capture the knowledge in the heads and hearts of individuals so as to leverage them for organizational learning and growth. But the SECI process of socialization, externalization, combination and internalization outlined by Nonaka and his colleagues has dealt essentially with knowledge transfer rather than creation. This paper looks at attempts to fill the gap in …