Business Commons^™

Employer Strategies For Improving Employee Work-Life Balance, Vernessa Lashawn Johnson-Hoffman

Walden Dissertations and Doctoral Studies

Senior leaders who fail to implement work-life balance strategies may experience reduced profits and sustainability challenges. This single case study explored employers' strategies for improving employee work-life balance. The population for the study included 4 senior leaders of a hospice care agency in North Carolina who successfully implemented employee work-life balance strategies. Data were collected from semistructured interviews and from the review of company documents, website, and social media pages. The conceptual framework for the study was the transformational leadership theory. The trustworthiness of interpretations was supported by member checking. Four themes emerged from inductive analysis of the data: a …

Employee Awareness Of Organizational Cultural And Climate Expectations, Venita M. Govan

Walden Dissertations and Doctoral Studies

Organizational culture statements are established to pronounce and promote core values for employees to live while performing roles and responsibilities. It is essential for employees to be knowledgeable of cultural expectations. When considering organizational alignment, research has indicated there is deficient linkage when analyzing applied strategies versus envisioned strategies focusing on employees’ actual lived experiences. The purpose of this phenomenological study was to survey whether the corporate health care employees’ lived experiences mirrored the stated cultural values associated with the theoretical framework concerning artifacts, espoused values, and basic assumptions. Through an online survey, this phenomenological study analyzed cultural experiences of …

Strategies To Reduce Job Dissatisfaction Within 911 Call Centers, Gary Marshall

Walden Dissertations and Doctoral Studies

In 2017, more than 6.9 million employees parted ways with their employer because of voluntary employee turnover, layoffs, or terminations. Emergency call center supervisors who fail to implement adequate job satisfaction strategies experience reduced productivity and increased voluntary turnover. The purpose of this multiple case study was to explore the strategies some southern Ontario 911 call center supervisors used to reduce job dissatisfaction. The conceptual framework supporting the study was the competing values framework. The population included 6 supervisors of 911 call centers in the province of Ontario, Canada, who successfully implemented job satisfaction strategies. Data were collected from interviews …

Role Of Organizational Culture In Psychological Needs Satisfaction And Work Engagement, Quddsia Sadaf, Mudassar Aziz, Gulnaz Anjum

Business Review

This paper explores the role of organizational culture in the satisfaction of basic psychological needs and yielding work engagement among public and private sector managers. Results reveal that organizational culture confers employees with a sense of relatedness which promotes work engagement. Additionally, the study suggests that female managers have a higher need for relatedness, the satisfaction of all basic psychological needs is significantly higher among private sector employees and work satisfaction increases with increasing job level. This study can be used for the development of organizational culture to improve relatedness among employees with respect to gender and the type of …

Organizational Culture In Public Institutions And Its Effect Over The Implementation Of Total Quality Management Process- Kosovo Case, Ilir Rexhepi, Ermira Qosja

International Journal of Business and Technology

Total Quality management (TQM) is a philosophy management method, the importance of which continuously has been growing after '90. There is relatively short time since Kosovo Public Institutions are practically doing their activity as a part of an independent Country, and as such day by day they are facing with different management challenges which continuously are becoming more rough and tough towards the EU integration process.

Total Quality Management within Public Institutions, is leaded by the phase of establishment and implementation of Quality management Systems based on ISO 9001. In this process, through a deep empiric study in three Kosovo …

Employee Intention To Stay: An Environment Based On Trust And Motivation, Amena Shahid

Publications and Scholarship

An organization effort to recognize the reasons for employee retention can serve to keep turnover down. No matter what industry it is essential to comprehend what the employees think and sense about the organization and the working culture. A supportive and positive work environment instilled by motivation and trust strengthens the connection between an organization and employee. When organizational leaders naturally respect employees as more than mere work resources, employees reach a high level of performance and will continue with the organization longer. The primary objective of this study was to recognize and promote the factors of trust and motivation …

The Effect Of Organizational Culture On Work-Life Balance, Elinor S. Groner

Student Publications

This study evaluates the relationship between organizational culture and work-life balance. Organizations which have policies and benefits in place generally create a stronger work-life balance for employees, but if the employees do not take advantage of the policies, then the overall balance will decrease. The study tested the relationship between cultural leadership style and the effects on work-life balance of employees. With thorough evaluation of the four cultural leadership styles, organizations were ranked on a scale with employee work life balance, as well as leadership style. Through personal interviews, a survey, and observations, these variables were tested. For my study, …

Workplace Bullying, Emotional Abuse, And Harassment In Fire Departments, John C. Griffith, Donna Roberts

Publications

Firefighters are heroes who save lives and protect property. They are highly revered in societies all around the world and perform under the most stressful of conditions. Drawing on literature from the United States (USA), this chapter reviews the culture, demographics and changing mission of the fire service as a backdrop to workplace harassment and bullying issues. The fire service has unique organizational dynamics that can lead to harassment and bullying and, at the same time, are the critical reasons for working to eliminate intentional and unintentional unfair treatment of women and minorities. Recent literature and studies show that the …

How A Conducive Environment And Susceptible Followers Influence Toxic Leadership Behaviors In The Air Force: An Examination Of The Toxic Triangle Theory, Rachel S. Beightel

Theses and Dissertations

The purpose of this thesis was to determine what characteristics of the Air Force’s environment and Airmen perpetuate toxic leadership behaviors. This survey study was designed, using the toxic triangle theory, to evaluate the toxic leadership behaviors, susceptible follower traits, and conducive environment characteristics participants have experienced in the Air Force. The study applied ordinary least squares path analysis to determine the influence susceptible followers and characteristics of a conducive environment have on toxic leadership behaviors in the Air Force. Results revealed that collusive followers have a direct influence on toxic leadership. While only two characteristics of a conducive environment …

Workplace Dignity In A Total Institution: Examining The Experiences Of Foxconn’S Migrant Workforce, Kristen Lucas, Dongjing Kang, Zhou Li

Kristen Lucas

In 2010, a cluster of suicides at the electronics manufacturing giant Foxconn Technology Group sparked worldwide outcry about working conditions at its factories in China. Within a few short months, 14 young migrant workers jumped to their deaths from buildings on the Foxconn campus, an all-encompassing compound where they had worked, eaten, and slept. Even though the language of workplace dignity was invoked in official responses from Foxconn and its business partner Apple, neither of these parties directly examined workers’ dignity in their ensuing audits. Based on our analysis of media accounts of life at Foxconn, we argue that its …

Ne Maquixtia: A Mixed Methods Exploration Of Leaders’ Dispositions And Their Impact On The Organizational Cultures They Lead, Georgina Yvette Garcia

Educational Leadership and Policy Studies: Doctoral Research Projects

The aim of this field-based research study was to explore and examine the importance of leader dispositions and their impact on organizational culture and sustained success. It focused on answering the following research question: What leadership dispositions, whether in education or in business, transcend organizational boundaries and most likely lead to organizational cultures that sustainably impact results and support continuous improvement?

This study spotlights the urgent need for leaders in all organizational contexts to immerse themselves in a profound and meaningful manner with developing greater awareness of the dispositions related to their leadership and the cultures they directly impact and …

Strategies To Influence A Quality And Compliance Culture, Betsy Macht, Anne Davis

International Journal of Applied Management and Technology

Sales of defective or substandard products carry a potential risk of unintended effects on the consumer. The purpose of this single-case study was to explore the strategies to influence a culture of quality and compliance. Findings identified the value of weaving quality and compliance into a unified matrix to establish a holistic approach to endowing the organizational culture with the behaviors and habits that drive quality and compliance across business unit boundaries. To treat any aspect of quality and compliance as a separate element of the culture may undermine the overall effectiveness of quality and compliance programs, leaving room for …

Conflict Resolution Strategies Used By Civilian Small Business Managers On Military Bases, Tavarus James Dunbar

Walden Dissertations and Doctoral Studies

Unresolved conflict is responsible for at least 50% of resignations in the workplace, which negatively affects an organization's reputation and profitability. Although there has been ample research on the link between conflict resolution and leadership, there was limited research on conflict aboard military installations specifically. The purpose of this multiple case study was to explore conflict resolution strategies of civilian small business managers who work on a military installation in Southern Arizona. The theory of realistic conflict, or realistic group conflict theory, was used as the conceptual framework for this study. The data collection process involved semistructured interviews of 11 …

Organizing To Support Wounded, Ill, And Injured Marine Veterans, Thomas Allan Gorry

Walden Dissertations and Doctoral Studies

As the major combat operations in Iraq and Afghanistan fade from headline news, the effect remains a national concern for the 2.6 million post-9/11 veterans. Their hardships form the basis for this qualitative case study, which analyzed the organizational change effort at the Wounded Warrior Regiment (WWR). This organization, specifically formed by the U.S. Marine Corps, instituted the necessary programs to meet the needs of Marine wounded warriors. However, the needs of these warriors are different now, and the WWR must adapt to remain relevant. The transformative change model presented by Anderson and Anderson formed the conceptual framework for this …

Leadership Strategies To Improve Volunteer Retention, Rudene Pauline Glass

Walden Dissertations and Doctoral Studies

Nonprofit leaders face challenges retaining volunteers to support their organizations' human resources. The shortage of volunteers threatens nonprofit sustainability with increasing personnel cost for maintaining quality services. Grounded by Burns's transformational leadership theory, the purpose of this multiple case study was to explore strategies nonprofit leaders from southeastern Michigan used to improve volunteer retention. Data were collected through face-to-face semistructured interviews with 3 nonprofit leaders and a review of organizational documents such as volunteer implementation plans, strategic plans, and volunteer committee notes. Data were analyzed using a methodological triangulation process of sorting comments, which involved a chronological review of the …

Strategies To Reduce Information Technology Employee Absenteeism In The Manufacturing Industry, Camilla Henry

Walden Dissertations and Doctoral Studies

Employee absenteeism costs organizations billions of dollars annually in losses in revenue and productivity, temporary labor costs, and low morale. The purpose of this qualitative single case study was to explore the strategies information technology (IT) managers in the manufacturing industry used to reduce employee absenteeism. The theory of planned behavior provided the conceptual framework for the study. Data collection included semistructured interviews with 5 IT managers in Maryland and a review of organizational documents addressing nutritional education information, employee participation rates in health programs, and physical activity. Data were analyzed using compilation, disassembly, reassembly, interpretation, and development of conclusions. …

An Exploratory Case Study Of How Remote Employees Experience Workplace Engagement, Aaron M. Lee

Walden Dissertations and Doctoral Studies

In the last 10 years, the number of remote workers has increased by 80%. Remote workers are more productive than their traditional in-office colleagues, cheaper to maintain for the organization because of the major decrease in overheard costs, and drastically increase organizational leaders' hiring options. The problem was that over half of the nation's disengaged employees work remotely, contributing significantly to associated annual costs of employee disengagement to businesses of upwards of $550 billion. The purpose of this exploratory case study, using a critical incident technique, was to create a taxonomy of responses to the incidents that are critical for …

Strategies To Cultivate Sustainable Open Innovation Culture In High-Tech Organizations, Eyal Banai

Walden Dissertations and Doctoral Studies

Business leaders must adopt new business practices to sustain their organizations and meet the paradigm of global competition. In the 21st century, innovation and market readiness have become the primary criteria for sustainability of an organization. Some organizational leaders should adopt open innovation strategy to stay competitive and foster a positive impact on their organizations' performance while practicing a systematic inclusion of knowledge from sources outside of the organization. The purpose of this multiple case study was to explore effective strategies business leaders use to cultivate a sustainable open innovation culture. The population consisted of leaders from 200 high technology …

The Effect Of Organizational Culture On The Retention Of Millennial Employees, Charlene Bolton

Theses and Dissertations

This quantitative research method study of the organizational culture preferred by physician assistant graduate students was designed to explore how organizational culture can affect the retention of Millennial employees. Millennials will make up approximately 50% of the global workforce by 2020, so it is important to understand how organizational culture can influence Millennials’ willingness to stay with an organization. The problem addressed involved the inability of organizations to retain Millennials beyond their 2 years of being hired, which occurs because the values of the organizations do not align with the work values of Millennials.

After extensive literature review on the …

Merging Cultures: Organizational Behavior, Leadership, And Differentiation In A Health System Merger, Colin G. Chesley

Electronic Theses and Dissertations

Health system mergers and acquisitions (M&As) have increased exponentially in recent years as a result of the Affordable Care Act (Brown, Werling, Walker, Burgdorfer & Shields, 2012). M&As are consummated as a way to control for interdependencies within the market, control costs and leverage debt, and negotiate better rates among health insurers (Bolman & Deal, 2013; Cooper & Finkelstein, 2010; Mirc, 2013). Regardless of the impetus for a merger, the largest predictor of the success or failure of a M&A lies within the organizational culture (Brown, et al., 2012; Cooper & Finkelstein, 2010; Kastor, 2010; Ovseiko, Melham, Fowler & Buchan, …

Foxconn: Not Entirely An Ocean Away, Shana Fee

OSR Journal of Student Research

No abstract provided.

Exploring Effects Of Organizational Culture Upon Implementation Of Information Security Awareness And Training Programs Within The Defense Industry Located In The Tennessee Valley Region, Robert Luther Grant

Theses and Dissertations

Data breaches due to social engineering attacks and employee negligence are on the rise. The only known defense against social engineering attacks and employee negligence is information security awareness and training. However, implementation of awareness and training programs within organizations are lagging in priority. This research used the constructivist grounded theory methodology to explore the effects organizational culture had upon the implementation of information security awareness and training programs and to discover why those programs were lagging in priority within the defense industry located in the Tennessee valley region.

A Comprehensive Study Of Intrapreneruship As A Cultural Form Of Innovation And Sustainable Competive Advantage, Timothy Charles Mcdowell

Theses and Dissertations

Intrapreneurial activity within the firm varies within the contexts of employee perception and motivation. The problem explored in this study is to better understand complex internal workings of organizational dynamics, discovering what factors energize employees to perform intrapreneurially in the aerospace industry. This study examines antecedents and consequences of intrapreneurial activity within firms leading to innovation as a sustainable competitive advantage. The need for specific research is evident from limited data available regarding intrapreneurial motivation from the individual perspective within the aerospace community. The phenomenon of intrapreneurship within the aerospace industry often occurs over multiple years. This study examines the …

Work Rules! Insights From Inside Google, Krista Johnson

Marriott Student Review

Book review of Work Rules! Insights from Google written by Laszlo Bock.

Rope Or Elephant’S Tail: Different Frames Of Culture, Vicki Fairbanks Taylor, Nathan Goates

Organization Management Journal

Using data from participants at a single organization, we employed a three-perspective metatheory to move toward a more comprehensive description of organizational culture and examined how differing theoretical perspectives yield convergent, complementary, or contrary findings. Survey data (n = 124) combined with the results from 19 structured interviews indicated that employees shared consensus around some cultural values, but also suggested the existence of subcultures and general ambiguity around other cultural elements. That is, from an integrative perspective, there was clarity surrounding one set of values; from a differentiation perspective, subcultures existed; and from a fragmentation perspective, there was evidence of …

Are Transformational Leaders Sustainable? The Role Of Organizational Culture, Shan Ran

Wayne State University Dissertations

As the workplace becomes increasingly stressful, leaders’ well-being, a critical determinant for follower well-being and organizational effectiveness, rises as an important research direction. Under the theoretical framework of self-regulation and conservation of resources, the current study hypothesized that transformational leadership deters leaders’ affective and cognitive resources from long-term self-growth, resulting in a detrimental effect on leaders’ eudemonic well-being. In addition, organizational culture was hypothesized to moderate the overall negative relationship between transformational behaviors and well-being of the leaders. On the one hand, mastery-approach norms would facilitate restoration of resources, so the association between transformational leadership and well-being becomes positive under …

A Foundation For Understanding Knowledge Sharing: Organizational Culture, Informal Workplace Learning, Performance Support, And Knowledge Management, Shirley J. Caruso

Literacy, Leadership, and Development Faculty Publications

This paper serves as an exploration into some of the ways in which organizations can promote, capture, share, and manage the valuable knowledge of their employees. The problem is that employees typically do not share valuable information, skills, or expertise with other employees or with the entire organization. The author uses research as well as her graduate studies in the field of Human Resource Development (HRD) and professional career experiences as an instructor and training and development consultant to make a correlation between the informal workplace learning experiences that exist in the workplace and the need to promote, capture, and …

Inclusive Leadership's Evolving Context: Organizational Climate And Culture Connect, Maria E. Dezenberg

Antioch University Dissertations & Theses

Conventional forms of leadership that are prominent in organizational life today are seemingly antithetical to the landscape of our dynamic, global society. The continued focus on traditional hierarchies with leadership that functions in a “chain of command” manner begs the question of how organizations can reshape routines and relationships to reflect processes of inclusion and collaboration that have the capability of provoking progressive change in organizations. Diversity and Inclusion scholars have identified the newer construct of inclusive leadership as apt to advance climates and cultures of inclusion through social processes that encourage inclusive practices and behaviors. These fluid aspects of …

The Desires To Work For An Organizational Culture Type Based On Personality Characteristics And Gender, Emily Lauth

Undergraduate Honors Thesis Collection

Finding a company to work for is a two-way street in that a job applicant must like the company and the company must like the applicant. Job applicants and hiring companies both want to find a mutual fit. This fit can potentially be observed through the personality characteristics and gender of the applicant as well as the organizational culture type of the company. The purpose of this study is to understand how individuals view an organizational culture and have the desire to work for an organizational culture type based on individuals’ personality characteristics and gender.

Creating An Ethical Organizational Environment In Banking, Svenja Nitsche

Walden Dissertations and Doctoral Studies

An ethical organizational environment ensures a trustworthy organization. This case study explored strategies that banking managers in the United Arab Emirates used to create an ethical organizational environment, one that emphasized the inclusion of ethical values, moral principles, and commitment to society. The target population included senior managers who created and implemented strategies to ensure employees adopted the ethical values in pursuit of an ethical environment. Ethical climate theory provided the conceptual framework for this study. Interviews with 5 managers and company documentation contributed the data for this research. Data were analyzed following inductive investigation and case description. Connecting corporate …