Business Commons^™

An Examination Of The Effectiveness Of A Training Programme To Improve Decision Making In Insurance Risk Underwriting, Gavin Raj Maistry

Dissertations and Theses Collection (Open Access)

This dissertation studies the effectiveness of a training programme to improve decision making in insurance risk underwriting. A key component of insurance risk underwriting decisions is qualitative judgement, in addition to quantitative analytical modelling. In the training of insurance underwriters, great strides have been made on the analytical side. However, the training of judgement, both intuitive and deliberate, has largely been ignored. The aim of this research proposal is to design and test a training programme to improve judgement in insurance underwriting.

Our research extends the script training concept, used extensively in medical training, to the domain of insurance underwriting …

The Relationship Between Mindfulness And Leadership: How Mindfulness Practices Affect Leadership Practices, James Van Auken

Antioch University Full-Text Dissertations & Theses

The aim of this study was to explore and understand the relationship between mindfulness practices and actual leadership practices. This qualitative study utilized narrative inquiry with phenomenological interviewing techniques to explore selective leaders who use mindfulness practices, and see how they used mindfulness in their leadership practice. Sixteen in-depth interviews were conducted and thematic analysis was utilized. Eleven themes were identified with multiple sub- and sub-sub-themes, including: “Personal, Internal Mindfulness Practice,” “Being Mindful Toward Self,” “Being Present with Others,” “Being Present with a Group,” “Mindful Shift of Focus/Attention,” “Emotional Intelligence,” “Buffering of Reactivity,” “Resilience and Recovery,” “Alignment,” “Improved Job Performance,” …

The Influence Of Mindfulness During The Travel Anticipation Phase On Search And Choice Behaviors, Search And Choice Outcomes, And Trip Evaluations, Lorraine Taylor

All Dissertations

Anticipation is the first travel phase (Clawson & Knetsch, 1966) and consists of the vacation planning process. Tourists may exhibit varying levels of mindfulness during this phase. Mindfulness is associated with analytic decision making through a heightened sensitivity to one's environment and openness to new information (Langer & Moldoveanu, 2000). This study considered the influence that mindfulness during the travel anticipation phase has on: search and choice behaviors, search and choice outcomes, and trip evaluations. Analysis was also conducted to determine if there was a significant influence on the relationships based on the mediating effect of the amount of the …

Expanding Leader Capability: An Exploratory Study Of The Effect Of Daily Practices For Leader Development, Simon Rakoff

Antioch University Full-Text Dissertations & Theses

Leadership is, at its essence, an influence relationship between people. Leaders are often thought of as those who are able to influence people to take actions oriented toward achieving specific goals and objectives. While many books have been written, and myriad scholarly research studies conducted enumerating countless personal characteristics, qualities, and skills of the exemplary leader, little has been done to understand and convey the ways in which an individual might go about cultivating these virtues; which are often said to include charisma, empathy, communication skills, and others. Through a multiple single-subject design, this research examines the individual-level effect of …