Business Commons^™

Three Essays On Firm Behaviors In Online Market Platforms, Erfan Rezvani

Doctoral Dissertations

Across many online market platforms, customer reviews have become a prevailing mechanism to evaluate firms and disseminate information about the quality of their products/services. While prior research has well-documented the impact of such customer-generated information on firm performance such as sales (e.g. Chevalier & Mayzlin 2006, Liu, 2006), understanding how firms react to customer evaluations generates an interesting yet an underexplored topic for research. This dissertation, through three studies, aims to investigate how customer reviews tat are posted on online platforms shape how firms learn, communicate, and compete. Chapter 1 shows that learning from own experience follows an inverted U-shaped …

Infusing Critical Thinking Into Business Programmes. Video Case Studies:, Roisin Donnelly

Conference papers

Thinking critically about media content and contexts, Be an entrepreneur for a day: Market Trader Project.

Supporting The Changing Practices Of Teaching In Business - Baruch Summary, Ryan Lee Phillips, Louise Klusek, Charles Terng

Publications and Research

This report details the results of a study examining the teaching practices of business faculty at the Zicklin School of Business at Baruch College, City University of New York. The contents within cover how instructional resources and services are developed and used to support business faculty and their pedagogy. This report is the local results of Baruch College and the Newman Library’s portion of a larger suite of parallel studies with several other institutions of higher education in the U.S., coordinated by Ithaka S+R, a not-for-profit research and consulting service. Conclusions and recommendations detail targeted library programs and potential collaborations …

Learning How To Learn, Kyle Duffie

Senior Honors Projects, 2010-2019

The purpose of this paper is to analyze and create a discussion regarding the human science of learning. For the last two semesters, I have been involved in tutoring students in the principles of accounting. The key difference between these two semesters was my mindset towards learning. My first semester tutoring I taught “firing from the hip.” Simply answering questions or working problems myself and explaining them as I went along. And yes, I do believe this style of tutoring helped these students. Looking back however, I can’t help but think of myself as someone living in the 17^{th …}

How Organizational Boundary Choices Impact Capability Development, Peter Galvin, Stephane Tywoniak

Research outputs 2014 to 2021

As construction-oriented public sector agencies have outsourced more and more of their construction-related activities, they have often suffered from an inability to provide appropriate oversight due to degraded capabilities. This had led to calls for these agencies to rebuild capabilities across different technical areas. A firm’s boundary choices—make, buy, ally and dual modes (make and buy simultaneously)—may impact the ability of a firm to maintain and even build new capabilities, and in this article, we seek to investigate the impact that boundary choices have upon rebuilding capabilities and the extent to which organizations may make sub-optimal choices economically to potentially …

Information Sampling, Judgment And The Environment: Application To The Effect Of Popularity On Evaluations, Gaël Le Mens, Jerker Denrell, Balázs Kovacs, Hülya Karaman

Research Collection Lee Kong Chian School Of Business

If people avoid alternatives they dislike, a negative evaluative bias emerges because errorsof under-evaluation are unlikely to be corrected. Prior work that analyzed this mechanismhas shown that when the social environment exposes people to avoided alternatives (i.e. itmakes them resample them), then evaluations can become systematically more positive. In this paper, we clarify the conditions under which this happens. By analyzing a simple learning model, we show that whether additional exposures induced by the social environment lead to more positive or more negative evaluations depends on how prior evaluations and the social environment interact in driving resampling. We apply these …

Evaluators As Conduits And Supports For Foundation Learning, Clare Nolan, Meg Long, Debra Joy Perez

The Foundation Review

Evaluators play a critical role in supporting philanthropic learning, programming, and strategy, but evaluation and learning in philanthropy is often limited in ways that impede deeper resonance and impact.

Most philanthropic evaluation is focused on the needs of individual foundations, knowledge sharing with the broader field is limited, and foundations struggle to integrate evaluation and learning as a management tool. This article makes the case that evaluators and funders can do more to build the collective capacity of evaluators working in philanthropy in order to enhance their contributions to community change.

This article also examines the ways that evaluation in …

Ah-Ha Moments In Teaching, Service, And Scholarship Panel, Deborah H. Lester, Aberdeen Leila Borders, Jennifer Hutchins, Laura Robinson, Lenita Davis, Marshal Chaifetz, Mona Sinha, Necall Wilson, R. Keith Tudor

Atlantic Marketing Association Proceedings

No abstract provided.

Learning At Literary Festivals, Giulia Rossetti, Bernadette Quinn

Books/Book Chapters

No abstract provided.

Supply Chain Integration, Learning, And Agility: Effects On Performance, Habibullah Khan, Joel D. Wisner

Marketing and International Business Faculty Publications

This study examines the interrelationships among supply chain integration, learning, agility and organizational performance. Survey data were collected from 257 publicly-owned companies in Pakistan, and the hypothesized framework was tested using a structural equation model. It was found that supply chain integration had a significant impact on external and internal learning. Additionally, supply chain integration was found to have an insignificant impact on firm performance and supply chain agility. Finally, internal learning was found to have an insignificant impact on supply chain agility, but a significant direct impact on firm performance, while external learning had an insignificant impact on firm …