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Articles 1 - 30 of 438
Full-Text Articles in Business
Pity The Poor Reader, Charles H. Haddad
Pity The Poor Reader, Charles H. Haddad
School of Communication and Journalism Faculty Publications
I conceived my book “Pity the Poor Reader” as an un-textbook, an irreverent “Elements of style.” Like Elements, it’s designed to complement textbooks. Pity is concise, memorable and portable. Under 300 pages, Pity serves as an aspiring writer’s keepsake. Concision lies at the heart of Pity. The key concepts of writing well are distilled into irreverent, memorable lines and axioms. Many of them are organized as lists that are easily printed and taped to a wall or a computer. Indeed, in testing the book with my university students, I’ve found that many of them did print out its list of …
The Use Of Selected Social Media Platforms By South African-Listed Companies For Stakeholder Engagement, Kashmira Hansjee, Zakiyyah Varachia, Dannielle Cerbone
The Use Of Selected Social Media Platforms By South African-Listed Companies For Stakeholder Engagement, Kashmira Hansjee, Zakiyyah Varachia, Dannielle Cerbone
The African Journal of Information Systems
This study aimed to determine whether South African-listed companies use social media to engage with stakeholders. Emerging economies are experiencing rapid growth, which increases the need for transparent communication to build trust with investors to facilitate resource exchange. Social media has changed many aspects of communication by offering instant, interactive channels that can reach numerous stakeholders. However, there is limited research into the utilization of social media for stakeholder communication within emerging economies. This study aimed to address that topic and examined the social media practices of listed entities to determine whether companies use Facebook, Twitter, Instagram, and LinkedIn for …
Perceptions Of Pharmacy Students Towards The Transition To Online Communication In Learning: Lessons From The Covid-19 Pandemic, Wejdan Shroukh Dr
Perceptions Of Pharmacy Students Towards The Transition To Online Communication In Learning: Lessons From The Covid-19 Pandemic, Wejdan Shroukh Dr
Middle East Journal of Communication Studies
This study aims to explore the experiences of pharmacy students at Middle East University (MEU) in the transition to online communication in pharmacy education during the COVID-19 pandemic in the academic year 2021/2022.The current study follows an inductive qualitative research design based on conducting semi-structured interviews with students. Thematic analysis of data was carried out, and the six phases of analysis described by Braun and Clarke were followed. Data analysis yielded the following themes: acceptance of the transition to online communication in pharmacy education, the perceived difficulty of online courses delivered during the pandemic, drawbacks of online communication in pharmacy …
Leadership Strategies And Behaviors That Support Career Advancement For Teleworkers, Glory A. Sanders
Leadership Strategies And Behaviors That Support Career Advancement For Teleworkers, Glory A. Sanders
Journal of Fundamental & Applied Business Research
Research in telework has primarily focused on the study of teleworkers or the comparison between teleworkers and non-teleworkers. For this reason, leader behavior in the telework context has been a relatively neglected area of study. This study emphasized the need for more career advancement within the telework arena, contributing to higher turnover intentions and a reluctance to participate in telework programs. This research explored explicitly leader behaviors and strategies that support career advancement for teleworkers within Denver, Colorado. The findings indicate that leaders are more intentional about communication with teleworkers than non-teleworkers. Physical distance creates many challenges, which effective and …
The New Professional: Tips For Dealing With Unpleasant Patients, Amrita Patel Dds
The New Professional: Tips For Dealing With Unpleasant Patients, Amrita Patel Dds
The Journal of the Michigan Dental Association
This article emphasizes the importance of managing unpleasant patients in dentistry through empathy, effective communication, and tailored care. Dentists should understand that patient anxiety often stems from fear or past trauma. Building trust through clear explanations, personalized comfort measures, and pain management is crucial. Techniques like guided imagery and gradual exposure can help reduce anxiety. Consistency in care and follow-up support strengthens patient relationships, making even the most challenging patients more comfortable and cooperative.
Staff Matters: Supporting Working Parents As A Recruitment And Retention Strategy, Jodi Schafer Sphr, Shrm-Scp
Staff Matters: Supporting Working Parents As A Recruitment And Retention Strategy, Jodi Schafer Sphr, Shrm-Scp
The Journal of the Michigan Dental Association
Supporting employees who are parents is essential. Harvard data shows 73% of employees have caregiving responsibilities, highlighting the need for proactive strategies. First, communicate with employees to understand their needs for flexibility. Consider offering flexible schedules, part-time roles, and on-call staff to manage absences. Partnering with local childcare providers for sick coverage and allowing children at work occasionally can also help. Clear communication and defined parameters for flexibility are crucial. Implementing these strategies can build a supportive culture, enhancing employee retention and commitment.
Analyzing The Effect Of The Construction Safety Audit Model Using The Business Process Model And Notation (Bpmn) Method On Improving Communication And Collaboration Between Stakeholders., Muhammad Ghazali, Danang Budi Nugroho, Yusuf Latief
Analyzing The Effect Of The Construction Safety Audit Model Using The Business Process Model And Notation (Bpmn) Method On Improving Communication And Collaboration Between Stakeholders., Muhammad Ghazali, Danang Budi Nugroho, Yusuf Latief
CSID Journal of Infrastructure Development
The significant increase in infrastructure development is directly proportional to the rising accident rate in the construction sector, making it one of the highest-risk sectors for accidents. This phenomenon indicates that existing construction safety audits have not been effective in preventing accidents, largely because audits are generally conducted only at the construction stage. Audits at the design stage, however, have the potential to impact accident prevention significantly. Therefore, this research aims to develop a construction safety audit model using the Business Process Model and Notation (BPMN) and analyzes the impacts on stakeholder communication and collaboration. BPMN was chosen because it …
The Impact Of Soft Skills Training On Guest Satisfaction In The Hospitality Industry, Lawrie Colaco Mr
The Impact Of Soft Skills Training On Guest Satisfaction In The Hospitality Industry, Lawrie Colaco Mr
Culminating Experience Projects
The hospitality industry has become immensely fast-paced, and prioritizing guest satisfaction levels has been one of the main objectives. While hard skills such as technical expertise and operational proficiency are important aspects which are required by the hospitality staff, soft skills also play a pretty significant role. Soft skills enable the staff to be adaptive and communicative, it raises their empathy levels and teaches them to control their emotions and perform under stressful working environments. The importance of soft skills in this sector cannot be overemphasized, not only does this help with harbouring a positive attitude among the employees but …
Remote Working Preference, Henry Dorn
Remote Working Preference, Henry Dorn
Undergraduate Honors Theses
This paper is an analysis of the realities and perceptions surrounding the shift to remote work in America following the Covid-19 pandemic. It calls into question the benefits and drawbacks of both virtual and in person working environments. Since virtual working culture has taken a larger grasp on the population, it is crucial to understand what the outcomes of this recent shift are and how people feel about it. This paper breaks down the facts and history surrounding virtual working environments and alternatively compares the findings to in person and hybrid work. It includes a conducted survey of American workers …
Organizational Cultural Entrenchment: Exploring Cultural Antecedents Of Actively Destructive Employee Behaviors As A Manifestation Of Voice In Mergers And Acquisitions, Keith Dellano Holloway
Organizational Cultural Entrenchment: Exploring Cultural Antecedents Of Actively Destructive Employee Behaviors As A Manifestation Of Voice In Mergers And Acquisitions, Keith Dellano Holloway
Theses and Dissertations
Mergers and acquisitions are frequently leveraged as a vehicle for company growth. However, many of these transactions fail to yield a positive result and often cause a net loss of shareholder value.
There are many interrelated factors at work within a merger or acquisition. Structure, leadership, finances, strategic fit, market, and price are just a few variables to consider. However, the factor of culture, and the failure of cultural integration, has surfaced in literature as a significant contributor to losses within mergers and acquisitions.
This study built on the work of Harris, Hirschman, Kotter, and Schlesinger and examined the deleterious …
Decoding Generation Z: A Perceptions Content Analysis, Olivia Larson
Decoding Generation Z: A Perceptions Content Analysis, Olivia Larson
Agricultural Education, Communications and Technology Undergraduate Honors Theses
This thesis explores the multifaceted nature of Generation Z through a content analysis, aiming to identify the range of characteristics and preferences within this cohort. By delving beyond prevalent stereotypes, this study addresses the gap in understanding regarding Generation Z's learning styles, communication preferences, work ethics, and personal values. Through examination, this research provides insights crucial for marketers and educators seeking to engage and educate Generation Z effectively.
Engaging For A Cause: How Nonprofits Can Leverage Theory To Maximize Video Engagement On Instagram., Aiko A. A. A. Jones
Engaging For A Cause: How Nonprofits Can Leverage Theory To Maximize Video Engagement On Instagram., Aiko A. A. A. Jones
Electronic Theses and Dissertations
Video is the second-richest form of media, conveying both verbal and nonverbal cues to viewers (Hasim et al., 2020). When coupled with the accessibility of social media, videos can spark consumer interest and convert neutral parties to brand-supporters (Alamäki et al., 2019; Tseng & Wei, 2020). This study aimed to investigate the effects of using Aristotle’s persuasive appeals, Berger’s STEPPS, and Monroe’s Motivated Sequence on the success of nonprofit organizations’ social media videos, measured in engagement metrics (likes and comments). Through a content analysis of 50 videos posted to Instagram by randomly selected nonprofit organizations, this study found that pathos …
Money, Family, Happiness: Financial Beliefs And Relational Satisfaction In Parent-Young Adult Children Relationships, Keely M. Algya
Money, Family, Happiness: Financial Beliefs And Relational Satisfaction In Parent-Young Adult Children Relationships, Keely M. Algya
Masters Theses
This study is framed through the lens of communication accommodation theory and examined the effects of accommodative and nonaccommodative communication on relational satisfaction and identity gaps when discussing finances in young-adult child (YAC)-parent relationships. The sample consisted of 276 young-adult college students who completed a self-report survey about how their parent communicates with them about finances. The cross-sectional survey results provided support for two forms of (non)accommodative communication as being significantly associated with relational satisfaction and identity gaps. Respecting divergent values was one type of accommodative communication that was positively associated with relational satisfaction and negatively associated with personal-relational identity …
Implementing And Marketing Diversity, Equity And Inclusion Practices And Resources: Creating The E‐Buzz!, Essraa Nawar, Kristin Laughtin-Dunker
Implementing And Marketing Diversity, Equity And Inclusion Practices And Resources: Creating The E‐Buzz!, Essraa Nawar, Kristin Laughtin-Dunker
Digital Initiatives Symposium
Leatherby Libraries Librarians are committed to supporting and promoting diversity, equity, and inclusion for students, faculty, researchers, and staff. We demonstrate this commitment holistically through the provision of all resources and services in support of teaching, learning, and research. Our goal is to reduce obstacles to accessing diverse research resources, services, learning, and engagement through educational outreach in order to raise awareness of diversity related issues.
In 2020, Library administration selected a Diversity and Outreach librarian that was charged with creating a comprehensive Diversity, Equity and Inclusion (DEI) and Outreach plan. As a result, a number of practices and initiatives …
A Study Of Leadership's Role In Building Relationships Among Virtual Team Members, Danna V. Smith
A Study Of Leadership's Role In Building Relationships Among Virtual Team Members, Danna V. Smith
Doctoral Dissertations and Projects
This research study focused on leadership's role in building relationships among virtual team members. A qualitative case study, the research focused on organizations in the medical device industry within the Charlotte Metropolitan region of North Carolina. The research was formed using 15 open ended questions in an interview of 20 leaders of virtual teams. Each leader was interviewed individually and allowed to elaborate on their answers to help the researcher to thoroughly understand the approach used to help the relationships form among their virtual team members. During the interview, the discussion between the researcher and the leader being interviewed covered …
Understanding The Impact Of Emergent Conflict On Communication And Team Cognition: A Multilevel Study In Engineering Teams, Francisco Cima
Understanding The Impact Of Emergent Conflict On Communication And Team Cognition: A Multilevel Study In Engineering Teams, Francisco Cima
Engineering Management & Systems Engineering Theses & Dissertations
The development of team cognition is crucial for fostering high-performing teams. In cognitive-intensive fields like engineering, effective communication serves as a primary precursor to team knowledge development, enabling group members to effectively retrieve and utilize each other's expertise. Despite the critical role of communication, there is a lack of empirical research examining how conflict situations, which are critical emerging factors inherent to teamwork, interact with communication processes to constrain team knowledge development and utilization. This study, rooted in information processing theory, investigates how emerging conflict shapes multilevel team knowledge structures by interacting with communication processes in engineering project teams. Prior …
Leading Horses To Water During A Pandemic: Assuring Communication Learning For "Quants", Thomas Hall
Leading Horses To Water During A Pandemic: Assuring Communication Learning For "Quants", Thomas Hall
International Journal for Business Education
Students who are attracted to quantitative disciplines of study can be reluctant to devote much attention to the important task of communicating, and previous research (Hostager, 2018) has identified statistically significant differences in learning approaches by major among undergraduate business students. This paper presents results of learning assurance for writing skills (direct measures) even when the content of the course relates to the highly quantitative topics of data analytics and finance. The approach combines various pedagogical methods in an undergraduate, writing-intensive setting: traditional testing but in an iterative framework, “flipped classroom” intensive work using spreadsheet software, repeated submission of brief …
The Impact Of Work-Life Balance Programs On Quality Of Work-Life (Qwl) Among Female Employees Within The Banking Sector, Mohammad Al Qudah
The Impact Of Work-Life Balance Programs On Quality Of Work-Life (Qwl) Among Female Employees Within The Banking Sector, Mohammad Al Qudah
Jerash for Research and Studies Journal مجلة جرش للبحوث والدراسات
The purpose of the current study is to examine the impact of work-life balance programs (Flexible work arrangements, Maternity leave policies, Childcare support, Women's health programs, Leadership development programs, Pay equity, and Communication) on quality of work life (QWL) among female employees within the banking sector. Quantitative methodology was carried out, and a questionnaire was self-administered on (296) female full-time employees within commercial banks in Jordan. SPSS was employed to screen and analyze the gathered data. Results of the study indicated that acceptance of study hypotheses under the main allegation of the fact that characteristics of female employees' work-life balance …
Medical School Middle Managers Learning To Successfully Work With Leadership To Navigate Organizational Change, Elizabeth G. Smith
Medical School Middle Managers Learning To Successfully Work With Leadership To Navigate Organizational Change, Elizabeth G. Smith
Doctor of Education Program Dissertations
There is a lapse in research exploring middle managers at medical schools during an organizational change. The purpose of this qualitative phenomenological study was to examine the perceptions of middle managers during an organizational change to mitigate burnout and build resilience. The literature reviewed explored how stressors from organizational changes may impact medical school middle managers, leading to feeling less secure about their position and increasing middle managers’ stress leading to burnout. For an organizational change to be successful, middle managers must build trust with their staff, communicate with middle managers, and engage middle managers in the change process. Burnout …
Making The World’S Favorite, America’S Favorite - A Campaign Focused On Promoting Major League Soccer To Young Adult Americans, Zion Deon Sealy
Making The World’S Favorite, America’S Favorite - A Campaign Focused On Promoting Major League Soccer To Young Adult Americans, Zion Deon Sealy
Global Strategic Communications Student Work
Longevity through connecting with multiple ages groups is key to any brand’s success. For sporting brands, it is crucial that the brand is able to connect to the millennial and Gen Z age groups in order to begin introducing newer audiences to the brand; gaining a deeper appreciation for the brand, the teams, and their players. As the youngest premier league in North America sporting and highest league for North American soccer, Major League Soccer (MLS) is currently growing its market size, although, there are not many fans between the ages of 18-30. With the introduction of world renowned players …
Weakness Is The New Strength: How Vulnerability Makes Leaders Stronger, Scott Dick
Weakness Is The New Strength: How Vulnerability Makes Leaders Stronger, Scott Dick
Transform
Weakness is the new strength: How vulnerability makes leaders stronger is the result from the meta-analysis of five phenomenological studies designed to generate a theory that explains how exemplar leaders from five different fields used “soft-skills” and four domains of behavior to create mutual shared knowledge, resolve conflict and transform relationships to produce breakthrough results. The four domains of behavior are communication, collaboration, ethics, and emotional intelligence. The sample was composed of 75 exemplar leaders from five different professional fields and included an analysis of over 1,300 pages of interview transcripts as the main data source for the study. The …
Medical Tourism & Communication, Alicia Mason
Medical Tourism & Communication, Alicia Mason
Faculty Submissions
Medical tourism (MT), sometimes referred to as health tourism or medical travel, involves both the treatment of illness and the facilitation of wellness, with travel. Medical tourism is a multifaceted and multiphase process involving many agents and actors that requires careful planning and execution. The coordinated process involves the biomedical, transportation, tourism, and leisure industries. From the communication perspective, the process can be viewed as a 5-stage model consisting of the: (a) orientation, (b) preparation, (c) experiential and treatment, (d) convalescence, and (e) reflection phases. Medical tourism is uniquely situated in a nexus of academic literature related to communication, business …
A Review Of Two Decades Of Research On Language In International Management (1997 - 2022) - Supplemental Material, Yung-Hwal Park, Kevin Lehnert
A Review Of Two Decades Of Research On Language In International Management (1997 - 2022) - Supplemental Material, Yung-Hwal Park, Kevin Lehnert
Other Faculty Publications
This research reviews over two decades of research on language within international management. This comprehensive review codes and summarizes 263 articles, highlighting the impact of language in various strategic areas of management: language policy; HRM and organizational behavior; internationalization; HQ-subsidiary relationship; knowledge sharing; corporate reporting and governance; and mergers and acquisitions (M&A) and inter-firm strategic collaboration. This study also highlights two major needs within the discipline (internal vs. external focus of language and level of analysis – individual, group and organizational), and addressed the call for a broader future research agenda.
Let's Speculate About It: When And Why Consumers Want To Discuss Mystery Products, Aleksandra Kovacheva, Hillary Wiener
Let's Speculate About It: When And Why Consumers Want To Discuss Mystery Products, Aleksandra Kovacheva, Hillary Wiener
Marketing Faculty Scholarship
Research suggests that mystery products can be appealing to consumers and can motivate interest and purchase. In this paper, we examine a different benefit of these offerings – their effect on driving conversation. We propose that such products can prompt a conversation due to their ability to motivate joint speculation, or the process of thinking about possible resolutions of the uncertainty with others. We define this novel driver of conversation, delineate it from related constructs, and situate it in the literature. We then provide initial evidence for the proposed theory in seven studies (n = 2,835), demonstrating that mystery …
Feminist Pragmatism In The Nonprofit Sector, Elise L. Kieffer
Feminist Pragmatism In The Nonprofit Sector, Elise L. Kieffer
Journal of Nonprofit Innovation
This thought paper explores the practical applications of the feminist pragmatism philosophy for modern nonprofit organizations confronting persistent issues. I argue that the integration of research, theory, education, programming, and administration serve as spokes strengthening the wheel that is the nonprofit sector.
Factors Influencing Employee Satisfaction In Nonprofit Organizations In The United States, Kristi Egbert
Factors Influencing Employee Satisfaction In Nonprofit Organizations In The United States, Kristi Egbert
Journal of Nonprofit Innovation
Employees in nonprofit organizations are not paid as much as for-profit employees according to the United States 2014 Labor Statistics. Nonprofits work to meet community needs. Since turnover rates impact a company’s ability to these needs (Lee, 2015), it is important to learn what keeps employees satisfied. This review found that employees find the work itself satisfying when they see how they support the organization’s mission (Haley-Lock, 2007), chances to move up in the company, autonomy, (Weisberg & Dent, 2016), and inclusivity (Brimhall, 2019), and workplace relationships (Mathieu & Nabiak, 2016; Slater & Slater, 2018) are related with job satisfaction.
Can Artificial Intelligence, Specifically Large Language Models (Llms), Enhance Human Emotional Intelligence Responses In A Small Team Work Environment?, Jason Evans
AI Assignment Library
Compare real-world human responses to potential conflict situations to an artificial intelligence response. Several articles have suggested that LLMs may actually be more successful at modeling proper human emotional responses than factual based responses. The objective of this assignment is for students to discover if and how a LLM can serve as a model for proper responses to minimize conflict and increase team effectiveness. This specific assignment was designed for aviation students, but can be adapted for any small team working environment.
An Assessment Of Hospice Patients’ Experience From Cancer Care Services In The United States Hospitals: A Mixed-Method Study, Femi Obasun
Doctoral Dissertations and Projects
This mixed methods research (MMR) addressed management's failure to give high-quality hospice care in healthcare facilities within the United States. Failure to provide high-quality care leads to issues with quality control and customer satisfaction. The researcher used an MMR design to perform a systematic survey of 96 participants in select U.S.-based hospice services management facilities. The medical records from the Research Institution organization were used to choose the participants. The total population was 1,300 from which 96 participants were randomly chosen. This study's first phase included surveying participants utilizing questions from a Likert scale that yielded quantitative responses. The second …
Communication Use In Non-Profit Maternal Health, Marliatou Barry
Communication Use In Non-Profit Maternal Health, Marliatou Barry
Student Theses and Dissertations
The promotion of maternal health centrally involves a communication strategy. Effective communication aids in recognizing current issues, determining potential fixes, and persuading others to take action. Therefore, nowadays it is very difficult to dispute the significance of communication in the healthcare industry.In the early 1980s, the World Health Organization (WHO) acknowledged communication as one of the add-on strategies to be employed in promoting health as a result of its pivotal role (WHO, 1984).
This thesis project uses a case study method to explore how non-profit organizations use communication strategies to influence various stakeholders about issues of maternal health. First, a …
Understanding The Business Model Of Content Creation, Taylor Vahey
Understanding The Business Model Of Content Creation, Taylor Vahey
Honors Projects in Communication
Individuals who post niched consistent content to social media platforms have grown audiences, which presents an opportunity for content creators to monetize the attention their posts receive. Both content creators and marketing practitioners are using trial and error processes to learn how to utilize the newest online promotion strategy; influencer marketing. This research aims to outline the business operations from the perspective of the influencer. Research on all aspects of this industry is insufficient, with only a few hundred published peer-reviewed articles on the topic available. Most of the research focuses on the perspective of the audience or the marketing …