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A Research Framework For Collaborative Elearning In An End User Training Context, Saurabh Gupta, Robert P. Bostrom

Saurabh Gupta

The growth in the application of information technology to end-user training (EUT) underscores a fundamental need to understand how these e-learning technologies improve the learning process. Results from the limited EUT studies provide an inconsistent picture of the effects of e-learning technologies. Also, collaborative learning has become one of the most used techniques in American education, yet, we could find only one EUT study on collaborative learning. This paper applies adaptive structuration theory (AST) to the specific area of technology-mediated end-user training. The main focus is on understanding learning, collaboration and technology structures involved, their interactions and appropriation, and their …