Business Commons^™

Finding Data Pathways Through The ‘Pandemic Pilgrimage Boom’: Embedded-Like Research, Covid-19, And The British Pilgrimage Trust, Eleanor O’Keeffe

International Journal of Religious Tourism and Pilgrimage

This article reviews claims that the United Kingdom experienced a ‘pandemic pilgrimage boom’. It contributes findings from an ‘embedded-like’ research project, which drew on data created by the British Pilgrimage Trust (BPT) – a heritage and wellbeing charity that hosts a website hub to support pilgrimage action in the UK – to debate about the impact of COVID-19 on pilgrimage practice. These findings show how a set of uses and meanings about pilgrimage, particularly its affordances for mental health and emotional wellbeing, have resonated during the pandemic, especially at moments of heightened social stress. This has generated greater social traction …

Covid-19 And The “Most Magical Place On Earth”: Applying The Idea Model To Theme Park Crisis Messaging, Lakelyn E. Taylor, Gaurav Panse, Carissa Baker, Deanna Sellnow, Timothy Sellnow, Michael Strawser

University of South Florida (USF) M3 Publishing

The global tourism reaches of Orlando, Florida, and the world’s most visited theme park complex, Walt Disney World, provide a unique context for studying global communication in a tourism setting through the crisis messaging efforts. This study explores the reopening of Walt Disney World and subsequent messaging, specifically from a risk and crisis perspective, using the IDEA model to categorize Disney COVID-19 messages. Using a qualitative, etic approach via a codebook based on the IDEA model, the study results determined whether pandemic messages and mentions (the study’s unit of analysis) addressed internalization, explanation, or action.

Restrictions Are Lifted: The Effect Of Risk Perception Of Covid-19 On Future Travel Intentions Of Dutch Travellers, Rami K. Isaac

Journal of Global Hospitality and Tourism

This study aims to understand better the psychological impact of COVID-19, the risk perception, travel and destination risks of Dutch travellers and their intention to travel when travel restrictions due to COVID-19 are lifted. This study takes a step toward closing the gap in the literature as it provides new insights into the risk perceptions regarding COVID-19 and the travel intentions of Dutch travellers now that travel restrictions are lifted. This study employed a quantitative approach to market research. Questionnaire research was applied. The questionnaire is created with the web-based survey tool Qualtrics. 343 respondents filled in the questionnaire. The …

Evaluation Of Covid-19 Crisis Management Practices In The Context Of City Hotels: The Case Of Aksaray, Mehmet Umur, Busra Sener

University of South Florida (USF) M3 Publishing

This study examines the extent to which city hotels operating in Aksaray are affected by the COVID-19 crisis, what strategy the managers follow in the face of this situation, and what are the advantages and disadvantages of operating as a city hotel and being located in Aksaray. Since no similar study was found in the region as a result of the literature review, it is thought that the study will contribute to the literature. The research data were obtained by semi-structured interview technique from 14 managers who worked as general manager, department manager and department chief in city hotels operating …

Sustainable And Inclusive Spiritual Tourism Development In Bali As A Long-Term Post-Pandemic Strategy, Jaeyeon Choe, Luh Putu Mahyuni

International Journal of Religious Tourism and Pilgrimage

The COVID-19 pandemic caused devastating socio-economic impacts in tourism destinations around the world. Many governments and tourism authorities could use the pandemic to seek more sustainable tourism development futures; for example, pre-pandemic Bali’s ‘tourism boom’ barely benefited local people and local businesses because of economic leakage and ‘tourist bubbles’. With an increasing demand on spiritual travel in the post pandemic period, Bali is seeking new opportunities as a spiritual tourism destination. This opportunity is based on their rich cultural and natural resources, and living heritage that can be related to spiritual tourism activities. This spiritual tourism development can contribute to …

Communication During Covid-19 Crisis: A Case Of Hotels In Turkey, Ayse Selin Dulger, Ayse Bas Collins, Aysegul Gunduz Songur, Cihan Cobanoglu

Journal of Global Hospitality and Tourism

During the COVID-19 pandemic, which has spread all over the world, the importance of communication in terms of knowledge sharing has increased even more in the tourism sector, as in all sectors. Each hotel business has benefited from various communication tools in the pandemic crisis. The aim of this study is to provide an understanding of the crisis communication strategy tackled by the hotels in Turkey during this unprecedented period, via both conventional and internet based public relations and communication platforms within the framework of crisis communication management. For this purpose, in-depth interviews were conducted with 25 hotel managers in …

Covid-19 Two Years On: A Review Of Covid-19-Related Empirical Research In Major Tourism And Hospitality Journals, Songshan (Sam) Huang, Xuequn Wang

Research outputs 2022 to 2026

Purpose:

This study aims to provide a timely review of the COVID-19-related empirical research published in 19 quartile one (Q1) and quartile two (Q2) tourism and hospitality journals in social science citation index (SSCI).

Design/methodology/approach:

A total of 407 COVID-19-related empirical papers were collected from the 19 SSCI Q1 and Q2 tourism and hospitality journals via Scopus database. Thematic content analysis was supplemented with Leximancer software to identify the research themes/subthemes, research methods and countries/regions of research.

Findings:

The study found studies of COVID-19’s impact on consumer behaviour predominate in number, followed by studies on response actions and recovery strategies, …