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Full-Text Articles in Business
The Influence Of Loyalty Programs On Hotels, Kennedy Lynn
The Influence Of Loyalty Programs On Hotels, Kennedy Lynn
Hospitality Graduate Student Scholarship
This study aims to create a working paper on the best practices of different ways loyalty programs can influence the hospitality industry, specifically in hotels. The hospitality industry is evolving daily, highly competitive, and customers seek more than genuine experiences. To differentiate themselves from competitors, hotel companies are developing unique ways to reward customers for repeat purchases and have relied heavily on loyalty programs to keep up with this trend. The study discussion indicates the best practices of a loyalty program used by various hotel companies.
The Impact Of Artificial Intelligence On The Restaurant Industry, Adamarie Santiago-Nieves
The Impact Of Artificial Intelligence On The Restaurant Industry, Adamarie Santiago-Nieves
Hospitality Graduate Student Scholarship
Stated will be the collection of several studies conducted to observe and understand the development of artificial intelligence (AI). The software developed within these robots will be explored to clarify different functions, followed by studies conducted to observe guests' satisfaction experiences and satisfaction rates. Further qualitative research is recommended due to the rapid growth and popularity of the usage of artificial intelligence within the restaurant industry.