Business Commons^™

Cultivating Workplace Creativity: A Qualitative Case Study Of Leader Perceptions And Practices, Karen Davis Platt

Doctorate in Education

Creativity is vital to corporate success in a global economy and contributes to employee work satisfaction. Grounded in constructivism, this dissertation advances arguments regarding how organizational policies and leader practices can support workplace creativity. The purpose of this qualitative case study was to gather insights into leaders’ perceptions of how creativity is fostered in the workplace and develop recommendations to support knowledge industry leaders in cultivating creativity. Findings are based on 10 semi-structured interviews from leaders in one large, knowledge industry corporation headquartered in the United States' mid-Atlantic region. Leaders shared their beliefs and experiences related to creativity in the …

The Alumni Base Holds The Institution In Their Heart: Alumni Decision Making And Communication Strategies During University Leadership Change, Brandy Cox Jackson

Graduate Theses and Dissertations

The purpose of the research was to understand how alumni executives make decisions and formulate communication strategies during university leadership change. The research was based on the trends found by the American Council on Education that the tenure of the college president has been on the decline since 2006 and is currently 5.9 years. Multiple factors have been identified in the literature that have led to this decline. The research focused on the largest constituency of most universities, its alumni base, and provides context and a description of decision making and communication strategies for alumni executives navigating leadership change. The …

Are The Housing Staff Alright? A Hermeneutic Phenomenological Examination Of The Experiences Of On-Campus Student Housing Professionals Through The Covid-19 Pandemic, Megan J. Chibanga

Teacher Education, Educational Leadership & Policy ETDs

College and university housing professionals served a role they were generally underprepared for as long-term crisis managers during the global COVID-19 pandemic. The COVID-19 pandemic interrupted and shifted higher education operating structures on a grand scale, and housing staff were asked to continue operating on-campus housing facilities throughout the ever-changing response to COVID-19. The purpose of this hermeneutic phenomenological study was to understand the lived experiences of housing professionals during the COVID-19 pandemic. Through the collective experiences of 21 participants three major threads emerged: comfort in the unknown, a need for connection and community, and relentless resilience. Each of these …

Psychological Safety And Conflict Management Among Nurse Practitioners In Interprofessional Teams, Scott Faust

Electronic Theses and Dissertations

This quantitative correlational study explored the relationships between perceived psychological safety, conflict management styles, and perceived conflict management success among nurse practitioners (NPs) operating in interprofessional acute or critical care teams in the United States. Despite existing literature on conflict management and psychological safety, there is a noticeable gap concerning the interplay of these factors, specifically among NPs. A multi-item survey was developed from validated measures to assess psychological safety, conflict management success, and conflict management style. The final sample included 944 NPs. The findings revealed a statistically significant difference in the scores of perceived psychological safety, depending on the …

Exploring The Application Of Compassionate Leadership Behaviors In The Workplace, Tracy L. Laurie

Doctor of Education (Ed.D)

This qualitative case study answers the central research question “How are compassionate leadership behaviors encouraged and/or discouraged in the workplace?” Interviews with five individuals from one work team in an Am Law 100 law firm revealed how the compassionate leadership behaviors of integrity, accountability, presence, empathy, authenticity, and dignity (Shuck et al., 2019) were applied at work. This research explored four themes: leadership courage, growth mindset, empowerment, and coaching performance. Each theme has four subthemes further describing the data: Leadership courage: managing consistently and fairly, being transparent, communicating honestly, and taking risks; Growth mindset: working intentionally, developing others, learning continuously, …

The Radical Relationality Of Complex Partnerships: Community-Member Experiences In Critical Community-Based Learning, Amie Riley

Dissertations and Theses

Through a radical relationality within the social-ecological systems that sustain us, critical community-based learning (CBL) in higher education offers a praxis for engaging the demanding pedagogical and community challenges we face. When CBL is implemented as both a critical and sustainability pedagogy, as a strategy for social change, the relationships created by CBL partnerships have the potential to generate transformational outcomes for all partnership agents. Using a critical complexity theoretical framework, a bricolage of complexity science and critical theory, this critical qualitative study sought to understand the systemic patterns and behaviors of a community-based learning partnership by elevating community-member voices. …

Addressing The Lack Of Digital Literacy Learning At A Kuwaiti Higher Education Institution, Mariam Sarhan Alshammari

The Dissertation-in-Practice at Western University

This Organizational Improvement Plan is an effort to address the lack of digital literacy learning at a Kuwaiti higher education institution. Digital literacy, and by extension, digital citizenship are critical skills to have in today’s world. Global College of Kuwait (GCK, anonymized) is a relatively new college in the region that is struggling to retain students, particularly after COVID highlighted the college’s lack of experience/preparedness with digital literacy. To tackle the problem, a reform committee was formed and tasked with finding a feasible solution to improve digital literacy learning in the college’s Foundation Program. A Foundation Program is a preparatory …

Engaging Health Professionals Toward The Redevelopment Of A Continuing Competence Program, Salima Thawer

The Dissertation-in-Practice at Western University

Continuing competence is the combination of knowledge, skills, abilities, and judgment of a professional, applied safely and ethically to their practice of the profession. Under the Health Professions Act in Alberta, health regulatory colleges must oversee the continuing competence of their registrants, ensuring they act in the public’s best interest. At Health Professionals Regulatory College (HPRC), over 3500 registrants are accountable to its continuing competence program (CCP). The current CCP, in place for over 15 years, has not integrated collection and analysis of diversity data that may influence individual competence, nor has it evolved with trends toward right-touch regulation that …

Equity And Inclusion For Leaders In The School District: Exploring Gender, Michele Radomski

The Dissertation-in-Practice at Western University

There are increasing expectations that educational leaders attend to social justice. However, little attention is paid to their own experience of equity and inclusion, and there is an ongoing omission of gender from organizational discourse. This problem of practice identifies the lack of attention to the experience and implications of gender for leaders in a school district. The organizational improvement plan aims to prioritize gender on the organization’s agenda, bridge the gap between representation and equity and inclusion, and create a gender-inclusive leadership climate. Feminist frames for change establish the underlying change strategy and Lewin’s change model structures the change …

Career Choice Motivation For Commercial Pilots, Brett Watts

Doctoral Dissertations and Master's Theses

Career choice motivation research studies the factors involved during a person’s decision-making process regarding which career to pursue (Skatova & Ferguson, 2014). These factors are often studied in individuals who have not yet entered the workforce, such as students. Although there is a significant amount of research on career choice motivations for doctors, dentists, and other related fields, research on career choice motivations for pilots is sparse. As air traffic is expected to grow at approximately 4.7% per year for the next 20 years (Federal Aviation Administration, 2022), a key factor in the aviation industry’s growth is the availability of …

Utilizing New Technologies To Measure Therapy Effectiveness For Mental And Physical Health, Jonathan Ossie

Dissertations

Mental health is quickly becoming a major policy concern, with recent data reporting increasing and disproportionately worse mental health outcomes, including anxiety, depression, increased substance abuse, and elevated suicidal ideation. One specific population that is especially high risk for these issues is the military community because military conflict, deployment stressors, and combat exposure contribute to the risk of mental health problems.

Although several pharmacological approaches have been employed to combat this epidemic, their efficacy is mixed at best, which has led to novel nonpharmacological approaches. One such approach is Operation Surf, a nonprofit that provides nature-based programs advocating the restorative …

Interest Convergence And Neoliberalism: Effects On Entry-Level Staff Of Color Who Perform Diversity, Equity, And Inclusion In Higher Education, Jesse N. Avila

Master's Theses

Higher education was not originally built to benefit people of color. Diversity, equity, and inclusion (DEI) are many ways in which universities seek to change higher education. However, higher education has a staff retention problem and is at risk of losing more than half of its current workforce. Retention problems also impact entry-level staff of color who perform DEI in universities. Through a lens of interest convergence and neoliberalism, this qualitative study gathered the experiences of entry-level staff of color who perform DEI in student affairs, looked at how their experiences are shaped by the structures of the university, and …

‘If They Laugh They Will Love The Learning’: Experiences Of The Use Of Humor By Adult Education Practitioners In Egypt And The United States, Mohamed Serry

Masters Theses, 2020-current

This qualitative research studied the experiences of adult education practitioners from Egypt and the United States with the usage of humor. The problem was that humor is a commonly used communication and education tool, yet it is not studied enough within adult education contexts. The sample included three participants from Egypt and three from the United States. All six had adult education experiences in different contexts, including educational interventions in nonprofits, manufacturing contexts, and corporate office settings. The study aimed to determine the positive and negative results of humor on adult learners, also the practitioners' needs for a better usage …

Testimonios Of Latinas In The Federal Government Senior Executive Service: Honoring Women Who Excel In Public Service, Amarylis Lopez

Theses & Dissertations

The Senior Executive Service (SES) is the highest tier of executive management and leadership in the federal government. The Latino/a population has significantly increased in the past three decades with no corresponding increase in the federal workforce and the number of Latinos/as serving in the SES remains low. As Latinos/as in the SES are largely underrepresented, their ability to influence federal policies is significantly undermined. The purpose of this study is to explore the testimonios (testimonies) of Latinas in the SES to better understand their experiences while navigating entry into the SES and maintaining their respective positions.

This study used …

A Leadership Laboratory: Exploring The Use Of Case-In-Point Pedagogy To Develop Complex Thinking In Leaders, Erica Corley Jackson

Dissertations

Leadership scholars have identified a growing gap between the complexity of 21^st century organizations and the capabilities of individuals in positions of leadership to adequately address these challenges. This gap has contributed to a so-called complexity crisis—a situation in which the demands placed on those in leadership positions increases “at a rate that significantly outstrips the rate at which” leaders are cognitively developing (Rich-Tolsma & Oliver, 2016, p. 1). One way to respond to this growing need for complex adult thinking is through metacognitive development initiatives. However, finding educational methods to promote metacognitive development has proven to be …

A Delphi Study Of Possible, Probable, And Desirable Futures At 4-Year U.S. Higher Education Institutions By 2035, Mary Cutia-Pluff

Dissertations

Purpose: The purpose of this study was to identify and describe educational changes at 4-year higher education institutions that are possible and probable by 2035 as perceived by a panel of experts. Additionally, the purpose was to determine the level of desirability of educational changes identified as probable by a panel of experts. Finally, the purpose was to describe actions necessary to promote the desirable educational changes by 2035 as perceived by the panel of experts.

Methodology: The Delphi method was used to survey 17 higher education experts from diverse disciplines. Four survey rounds gathered qualitative and quantitative data regarding …

We Don’T Have To Do All Of It Alone: A Phenomenological Study On How Mid-Level Leaders In Community Colleges Flourish Through Collaboration And Advocacy, Mackenzie Taylor Klinker Hutchins

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe the formal and informal leadership development experiences of mid-level leaders promoted within Washington State Community Colleges.

Methodology: This phenomenological study identified and described the formal and informal leadership development experiences of 17 mid-level leaders promoted within Washington State Community Colleges. Respondents were purposively chosen based on specific criteria and recommendations of two expert sponsors. The researcher collected data through semi-structured interviews, where the participants provided descriptive data that would aid in answering the study’s research questions.

Findings: Analysis of the qualitative data from 17 mid-level leaders promoted within …

Perceptions Of Creative Leadership In Multigenerational Nonprofit Private Education Teams, Rashad L. Burden

PhD in Organizational Leadership

The challenges that are encountered in private schools are in constant flux. Teachers and administrators are tasked with leading and guiding future generations in tumultuous times. A leader’s creativity has a significant influence on the diverse teams that are engaging school-age children. Creative leadership is lacking in academic research in comparison to more established leadership theories. The lack of research is excessively apparent in the multigenerational nonprofit private education sector. In this qualitative study, two Seventh-Day Adventist private school educational teams in southeastern California were engaged in focus group interviews. The purpose of this study was to examine the influence …

A Phenomenological Study On The Informal Learning Experiences Of Female Mid-Level Administrators, Kathryn L. Curameng

Dissertations

Purpose: The purpose of this phenomenological study is to identify and describe the informal leadership development experiences of female mid-level administrators in private nonprofit higher education.

Methodology: This phenomenological study identifies and describes the informal leadership development experiences of female mid-level administrators in private nonprofit higher education institutions in California. Respondents were selected based on specific criteria and recommendations of a sponsor. The researcher collected data through semi-structured interviews and observations of participants.

Findings: Examination of the qualitative data from interviews with 16 female mid-level administrators working in private nonprofit higher education yielded nine major findings. These included 2 unexpected …

Training Future Hybrid Nonprofit Social Enterprise Leaders: A Research-Based Instructional Needs Analysis, Robert Woodrow Adams

Theses, Dissertations and Capstones

Nonprofit social enterprises (NSEs) seek to address societal problems through for-profit ventures. Because they pursue social and commercial goals, these organizations have great potential to solve social and environmental issues more efficiently and effectively. Given their unique purpose and challenges, NSEs require a different type of leadership than traditional nonprofit organizations, a distinctive competency model with specialized social work and business management training. Research has shown, however, that finding leaders with this necessary mix for effective management poses a challenge for such organizations. This exploratory study aimed to examine the extent to which MPA (i.e., master’s degree in public administration) …

Causes Of Burnout And Job Dissatisfaction Among Marketing And Communications Intercollegiate Athletics Employees, Ricky L. Ray

Theses, Dissertations and Capstones

The purpose of this study was to better understand the role burnout plays in turnover intention and job dissatisfaction among marketing and communications employees in intercollegiate athletics. A secondary aim was to identify to what extent were job requirements, compensation, and expectations of administrators and coaches driving burnout in these employees. Study participants came from those currently working in marketing and/or communications at various levels of intercollegiate competition. The study used the Oldenberg Burnout Inventory, as well as specific questions related to the profession to uncover major causes of burnout in this particular occupation. Findings from this study supported the …

The Perspectives Of Saudi Arabian Professionals Regarding The Most Important Soft Skills For Leaders To Possess In Telecommuting Environments During Crisis: A Q Methodology Study, Shatha Abdulghani Khalifah

UNF Graduate Theses and Dissertations

The purpose of this Q methodology study was to explore Saudi Arabian professionals’ perspectives regarding the soft skills they considered most important for leaders to possess in telecommuting environments during crises.

Q methodology was developed to study human subjectivity and uses both quantitative and qualitative procedures to do so. As is the convention for a Q methodology study, a single question guided the research: What are the perspectives collectively held among Saudi Arabian professionals regarding the soft skills they consider most important for leaders to possess in telecommuting environments during crises?

The researcher developed a 44-item Q sample of opinion …

The Search For Something Better: Narrative Inquiry Into Why Women In Non-Faculty Roles Left Higher Education During Covid-19 Pandemic, Amanda Corsi

West Chester University Doctoral Projects

Stressors brought on by the COVID-19 pandemic for women working in non-faculty roles in higher education still need to be understood. While there is extensive research on voluntary turnover, the influence of the pandemic on how and why women choose to leave the field is still lacking. Most research on higher education professionals fails to include the perspective of women in non-faculty positions. This study conducted a qualitative narrative inquiry to understand the experiences of women in non-faculty roles who worked in higher education during the COVID-19 pandemic and how that influenced their reasons for turnover decision-making. The results found …

Nivel De Adaptación De Los Empleados Del Gobierno De Puerto Rico Con Respecto Al Teletrabajo A Través De Su Desempeño Laboral, Ricardo Guzman

Theses and Dissertations

Esta investigación tuvo como propósito identificar el nivel de adaptación que ha tenido la modalidad del teletrabajo en el servicio público a través del desempeño laboral mostrado por un grupo de empleados que rinden funciones de manera remota en una agencia del gobierno de Puerto Rico. En la Isla, el tema del teletrabajo, tanto en el sector privado como en el público, no ha sido abordado científicamente por lo que no hay una referencia clara sobre el manejo de esta modalidad y la manera en la que los empleados la han acogido. Al tomar como fundamento el hecho de que …

Análisis De Los Indicadores De La Calidad Y Del Desempeño De Universidades Colombianas Como Determinantes De La Permanencia Estudiantil, Igor Frederick Zambrano Ügel

Doctorado en Educación y Sociedad

A partir de la “Pregunta Problema”: ¿De qué manera la calidad y el desempeño institucional de las universidades incide en la decisión estudiantil de desertar o permanecer estudiando? se indagó las razones (o causas) institucionales (gestión y calidad educativa) por las que ciertas universidades colombianas han logrado disminuir sus tasas de deserción. Se siguieron metodologías tanto cuantitativas como cualitativas, sin ser estrictamente una investigación mixta, analizando información de tipo cualitativo (entrevistas en profundidad a directivos y expertos en deserción de tres universidades bogotanas) para explorar e identificar las relaciones entre los resultados de permanencia de estas IES y sus planes …

Perceptions Of Organizational Politics And Interpersonal Relationships In Black Women's Organizations And Sororities, Mitzi S. Willis

Electronic Theses and Dissertations

Although much research has addressed the relationships between leaders and followers, none has focused on these relationships between Black women—specifically, in the context of Black women’s social service organizations and sororities—and the impact the leader’s chosen style of leadership has on the followers’ use of voice. Self silencing is a prominent response to the power dynamic in many leader–follower relationships. The purpose of this study was to describe the interactions between leaders and followers in Black women’s social service organizations and sororities and identify the influence leadership style has on follower engagement. This study extends the application of silencing the …

Assessing Organizational Policy: Preferred Practices For Regulating Vaping In The Work Environment, Ayesha Temeka Kirk

Theses and Dissertations

Employee vaping negatively affects organizations in terms of costs, productivity, employee health, and workplace safety. The purpose of this qualitative dissertation study was to assess organizational policies to determine preferred practices to regulate vaping in the work environment. Open-ended questionnaires with 18 human resources administrators, combined with a literature review, yielded data on best practices for organizational policies regulating vaping in the work environment.The data collected in this qualitative dissertation study were extracted from a structured survey questionnaire comprising 16 questions about vaping and tobacco usage in the workplace. The findings demonstrated that vaping and the use of tobacco products …

The Transmission Of Saga At West Virginia University, James Froemel

Graduate Theses, Dissertations, and Problem Reports

Changes in the higher education landscape continue to bring new regulations which enforce standardization and similarities in organizational behavior. Because of these pressures, institutional identities and differentiations are more dependent on the unique way students experience an institution rather than the structure of the organization. Through focus groups and interviews, this phenomenological study seeks to understand the ways in which the traditional undergraduate experience impacts the transmission of organizational saga at West Virginia University. To do so, it examines stories told by students through thematic analysis to connect student experiences with symbols of the university. Focusing on these connections and …