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Business Commons

Open Access. Powered by Scholars. Published by Universities.®

2022

Business Administration, Management, and Operations

FIU Electronic Theses and Dissertations

Artificial intelligent

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Full-Text Articles in Business

Studying The Executive Perception Of Investment In Intelligent Systems And The Effect On Firm Performance, Noel Romesh Wijesinha Jun 2022

Studying The Executive Perception Of Investment In Intelligent Systems And The Effect On Firm Performance, Noel Romesh Wijesinha

FIU Electronic Theses and Dissertations

This research was conducted to examine the relationship between investment in intelligent systems resources and capabilities (based on artificial intelligence and machine learning algorithms) and the effect on company performance. Despite existing research on the benefits of adopting intelligent systems, companies have been slow to adopt as there is lack of research on intelligent systems use cases that will increase firm performance. This research study used resource-based view (RBV) and dynamic capabilities (DCF) theory to investigate firms’ investment in intelligent systems resources that build intelligent systems capabilities and the association to organization performance dimensions, revenue and profits. To answer this …