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An Organization’S Ability To Improve Outsourcing Outcomes In Information Technology Outsourcing Initiatives By Increasing Organizational Knowledge: A Case Study, John Michael Mello Jun 2021

An Organization’S Ability To Improve Outsourcing Outcomes In Information Technology Outsourcing Initiatives By Increasing Organizational Knowledge: A Case Study, John Michael Mello

Electronic Theses and Dissertations

The problem addressed in this study was the literature gap regarding how internal organizational knowledge can be increased effectively within outsourcing projects. The study was a qualitative social constructionist case study composed of senior technology leaders. The purpose this study addressed was to understand the current structure of technical outsourcing contracts and how future contracts could be structured to address the problem of this study. The research incorporated how a reconceptualized absorptive capacity model, sociocognitive theory, and digital leadership mindsets could improve knowledge transfer outcomes between a vendor and client. Research shows that increasing an organization’s knowledge during an outsourcing …


The Impact Of Ict Projects On Developing Economies: The Case Of People With Physical Disabilities In Nigeria, Abdulrashid Abubakar Iliya, Chidi Gerald Ononiwu, Muhammadou M.O Kah, Olumide Babatope Longe Prof Apr 2021

The Impact Of Ict Projects On Developing Economies: The Case Of People With Physical Disabilities In Nigeria, Abdulrashid Abubakar Iliya, Chidi Gerald Ononiwu, Muhammadou M.O Kah, Olumide Babatope Longe Prof

The African Journal of Information Systems

This study investigates the use of computers by People with Disabilities (PWDs) and whether it improves capability and human development in sub-Saharan Africa. Based on a case study’s findings and interviews with PWDs, we build on the Technology-Augment Capability Approach to show how computers as technical objects and caregivers as non-technical objects facilitate four key capabilities for PWDs, namely (1) Capability to education, (2) Capability to socio-economic activities, (3) Capability to social relations, (4) Informational capabilities and capability to employment. However, PWDs’ ability to convert the use of computers into capabilities is influenced by conversion factors, such as personal, social, …