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Full-Text Articles in Business

Personnel Selection: A Longstanding Story Of Impact At The Individual, Firm, And Societal Level, Filip Lievens, Paul R. Sackett, Charlene Zhang Nov 2020

Personnel Selection: A Longstanding Story Of Impact At The Individual, Firm, And Societal Level, Filip Lievens, Paul R. Sackett, Charlene Zhang

Research Collection Lee Kong Chian School Of Business

This paper discusses how and why the field of personnel selection has made a long-lasting mark in work and organizational psychology. We start by outlining the importance and relevance of the well-established analytical framework (criterion-related validity, incremental validity, utility) for examining the impact of selection at the individual (job performance) level. We also document the substantive criterion-related validities of most common selection procedures on the basis of cumulative meta-analytic research. Next, we review more recent research that investigated the impact of selection at the more macro organizational (firm performance) level. We show that the positive relationship between selection and performance …


The Role Of Situations In Situational Judgment Tests: Effects On Construct Saturation, Predictive Validity, And Applicant Perceptions, Philipp Schäpers, Patrick Mussel, Filip Lievens, Cornelius J. König, Jan-Philipp Freudenstein, Stefan Krumm Aug 2020

The Role Of Situations In Situational Judgment Tests: Effects On Construct Saturation, Predictive Validity, And Applicant Perceptions, Philipp Schäpers, Patrick Mussel, Filip Lievens, Cornelius J. König, Jan-Philipp Freudenstein, Stefan Krumm

Research Collection Lee Kong Chian School Of Business

Recent theorizing and empirical evidence suggesting thatsituational judgment tests (SJTs) are more context-independent than previouslythought has sparked a debate about the role of situation descriptions in SJTs.To contribute to this debate and add to our understanding of how SJTs work,this paper conceptually embeds SJT performance in a situation construal modeland examines the effects of situation descriptions on the construct saturationand predictive validity of SJT scores, as well as on applicant perceptions.Across two studies (N = 1,092 and 578) and different SJTs, personality andcognitive ability were equally important determinants of SJT performance regardlessof whether situation descriptions were presented or omitted. The …


Communicating Validity Information To Differentially Experienced Audiences: The Effects Of Numeracy And Nontraditional Metrics, Nathaniel M. Voss, Christopher J. Lake Jul 2020

Communicating Validity Information To Differentially Experienced Audiences: The Effects Of Numeracy And Nontraditional Metrics, Nathaniel M. Voss, Christopher J. Lake

Personnel Assessment and Decisions

One of the biggest challenges facing organizational researchers is convincing practitioners to adopt evidence-based personnel selection practices such as the structured interview. In this study, we examined the effects of nontraditional validity metrics and numeracy by presenting validity information about the structured interview to audiences with differing amounts of interview experience (students, working adults, and hiring managers). The results indicated that nontraditional metrics were associated with higher understanding, more positive attitudes, and greater perceptions of the usefulness of the structured interview. These effects were constant across differing levels of numeracy. Additionally, the results revealed that nontraditional metrics result in more …


Is It All In The Eye Of The Beholder? The Importance Of Situation Construal For Situational Judgment Test Performance, Jan-Philipp Freudenstein, Philipp Schaepers, Lena Roemer, Patrick Mussel, Stefan Krumm Feb 2020

Is It All In The Eye Of The Beholder? The Importance Of Situation Construal For Situational Judgment Test Performance, Jan-Philipp Freudenstein, Philipp Schaepers, Lena Roemer, Patrick Mussel, Stefan Krumm

Research Collection Lee Kong Chian School Of Business

Recent research challenges the importance of situation descriptions for situational judgment test (SJT) performance. This study contributes to resolving the ongoing debate on whether SJTs are situational measures, by incorporating findings on person x situation interactions into SJT research. Specifically, across three studies (N-Total = 1,239), we first tested whether situation construal (i.e., the individual perception of situations in SJTs) predicts responses to SJT items. Second, we assessed whether the relevance of situation construal for SJT performance depends on test elements (i.e., situation descriptions and response options) and item features (i.e., description-dependent vs. description-independent SJT items). Lastly, we determined whether …


General Emotional Labor Scale: Development And Establishing Psychometric Properties, Falak Zehra Mohsin, Nadia Ayub Jan 2020

General Emotional Labor Scale: Development And Establishing Psychometric Properties, Falak Zehra Mohsin, Nadia Ayub

Business Review

This study outlines the process followed in the development of the General Emotional Labor Scale-English (GELS-E). The scale construction process was divided into different phases. The first phase entailed the item generation and the second phase was the pilot study. Phase three and four dealt with developing the norms and establishing the psychometric properties (reliability and validity) of the final 30 items. It can be concluded that the GELS-E was developed as a measure that can be used by researchers to assess emotional labor in professionals. Such a measure of emotional labor can prove to be beneficial for researchers and …