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2019

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Full-Text Articles in Business

Consulting Paper Reflection, Blake C. Osting Dec 2019

Consulting Paper Reflection, Blake C. Osting

Honors Theses

For the strategic analysis of Lowe’s, the first section is the APPLE Analysis. The next section in the strategic analysis is an external analysis. The external analysis is a broader look into the industry and not a single firm. Unlike the external analysis, the internal analysis goes inside the firm to locate strengths and weaknesses and its competitive position relative to its rivals.


Meal Duration: Implications For Restaurant Revenue Management, Dale F. Billings Dec 2019

Meal Duration: Implications For Restaurant Revenue Management, Dale F. Billings

UNLV Theses, Dissertations, Professional Papers, and Capstones

A comprehensive revenue management strategy addressing space, product, price and time, has been shown to increase profits within the hospitality sector. While the literature shows that the restaurant industry has frequently addressed space, product, and price when looking at financial strategy, the effect of the variable of time on revenue generation has not been adequately studied. Restaurants shy away from the practice of using time as a commodity, particularly regarding meal duration, due to fears of reducing customer satisfaction.

This project explores the use of time as a commodity in restaurant revenue management. In particular, it examines consumers’ feelings about …


Mental Accounting And Unplanned Purchases In Online Booking: The Role Of Discount, Impulse Buying, And Thinking Style, Esther L. Kim Dec 2019

Mental Accounting And Unplanned Purchases In Online Booking: The Role Of Discount, Impulse Buying, And Thinking Style, Esther L. Kim

UNLV Theses, Dissertations, Professional Papers, and Capstones

To minimize the high cost of commissions of online travel agencies (OTA), the majority of hospitality operators provide member only exclusive rates to encourage consumers to book on their websites directly. However, the revenue cannot be maximized due to the amount of discount. This dissertation suggests that hospitality operators may maximize their profit with the adoption of surprise discount to increase consumers’ unplanned purchases. Applying the mental accounting principle, this dissertation examines how consumers respond to a surprise discount when they make unplanned purchases, such as purchasing add-on items online. This dissertation utilized three experiments in an online hotel booking …


Coaching Nurse Leaders In Conflict Management And Team Building To Improve Retention, Jeanette Black Dec 2019

Coaching Nurse Leaders In Conflict Management And Team Building To Improve Retention, Jeanette Black

Doctor of Nursing Practice (DNP) Projects

Abstract

Problem: Retention of assistant nurse managers (ANMs) was identified as a concern from interviews with executive leadership and ANMs employed at a large hospital within a Northern California integrated health system. The nurse leader orientation training was reviewed, with gaps identified in conflict management and team building.

Context: The attrition rate of U.S. nurse managers in 2010 was 8.3%, higher than executive nurse leaders, with replacement costs equal to 75% - 125% of a nurse manager’s salary (Loveridge, 2017). Employee turnover and dissatisfaction due to conflict can have detrimental effects on retention, productivity, morale, and quality of patient care. …


How Ecommerce Is On The Rise, Kayla Smith Dec 2019

How Ecommerce Is On The Rise, Kayla Smith

Honor’s College Freeman Research Journal

In this paper I will observe how the development of new technologies (that have seen extreme changes) has led to a lot of changes in the way products are manufactured, services are offered, and money is transacted and the products delivered. Due to changes in consumer demands in the market, technology has been manipulated over the years, giving rise to multinational billion dollar organizations that keep adapting overtime to keep up with the rapidly changing consumer needs. In particular, with communication, the rise of the mobile phone network and the Internet have particularly revolutionized the way business is done entirely. …


Understanding Employee Engagement: A Mixed-Methods Study, Joren M. Scharn Dec 2019

Understanding Employee Engagement: A Mixed-Methods Study, Joren M. Scharn

Theses & Dissertations

For over 4 decades businesses around the world have been conducting employee satisfaction surveys at regular intervals and this surfaced a strong positive relationship between employee satisfaction, customer satisfaction, and overall company performance. In recent years however, academics and researchers have reopened the debate on whether employee or job satisfaction metrics are in fact reliable indicators of productivity, suggesting that employee engagement has a far stronger correlation to productivity. This study addresses two interrelated problems that are associated with a practice that is common in working environments all over the world. According to literature, it is generally accepted that (a) …


Illuminating Pay Secrecy: Construct Clarification And An Exploration Of Effects Via The Incentive And Sorting Tracks, Sarah Holtzen Dec 2019

Illuminating Pay Secrecy: Construct Clarification And An Exploration Of Effects Via The Incentive And Sorting Tracks, Sarah Holtzen

Graduate Theses and Dissertations

Pay secrecy is a burgeoning debate in compensation research. On one side of the debate, it is argued that pay secrecy is a useful and beneficial practice because it can prevent potential dissatisfaction and destructive competition possible when people make unfavorable pay comparisons. On the other side, it is argued that pay secrecy is undesirable because it obscures the motivational properties of pay and does not prevent people from making pay comparisons, nor safeguard them from the resulting dissatisfaction. Despite the popularity of pay secrecy in organizations today, extant research has failed to provide any definitive answers as to whether …


In Search Of Work-Life Balance: Organizational And Economic Challenges Confronting Women In Banking And Management Consulting Firms In Southwest Nigeria, Oluwafisayo Ogundoro Dec 2019

In Search Of Work-Life Balance: Organizational And Economic Challenges Confronting Women In Banking And Management Consulting Firms In Southwest Nigeria, Oluwafisayo Ogundoro

Electronic Theses and Dissertations

Married women in the banking and management consulting firms in Nigeria encounter challenges that affect their commitment to their families while working long hours in demanding jobs. This study explores the challenges married women encounter and the impacts they have on women’s family lives, social lives, and health. I analyze primary and secondary sources to understand how organizational work culture such as long working hours, work competitiveness, and Nigeria’s unstable economy negatively affect the work-life balance of married women in banking and management consulting firms. Although participants shared the belief that their workplaces practiced “equality,” their descriptions of daily life …


The Effect Of Organizational Tenure, Bargaining Unit Status, And Union Membership On Local Government Employee Public Service Motivation, Ty Ryburn Dec 2019

The Effect Of Organizational Tenure, Bargaining Unit Status, And Union Membership On Local Government Employee Public Service Motivation, Ty Ryburn

Graduate Theses and Dissertations

Two of the largest challenges public organizations face in motivating their workforces are the aging workforce and the strong union influence (Lavigna, 2014). On June 27, 2018, the United States Supreme Court ruled in Janus vs. AFSCME to abolish agency fees, and gave public service employees in bargaining units the right to choose whether they want to pay union dues or pay no fees at all.

In examining the unique motivational factors of employees in the public sector, Perry and Wise (1990) developed a theory called Public Service Motivation (PSM). Later, Perry (1996) developed a survey instrument which despite criticism, …


Getting Serious About Games: A Study Of Work And Play Through Information Systems, Jeffrey K. Mullins Dec 2019

Getting Serious About Games: A Study Of Work And Play Through Information Systems, Jeffrey K. Mullins

Graduate Theses and Dissertations

Play and games shape, and are shaped by, culture. They represent an integral and ubiquitous component of humanity. Technological advances are blurring the lines between work and play, and their increasing convergence requires deeper understanding. Organizations seek to harness the motivational power of games to improve instrumental outcomes but face numerous challenges in doing so. Extant theory struggles to inform practice on the use of gameful experiences to achieve practical goals. This dissertation presents three essays that explore the domain of gameful information systems (IS), defined as IS that are designed or perceived to afford or support user experiences similar …


The Museum Of Experiential Living Art: Strategic Plan, Danielle D. Delia Dec 2019

The Museum Of Experiential Living Art: Strategic Plan, Danielle D. Delia

Museum Studies Projects

How can a museum support the new work of artists? Can a Tri-fold business plan offer a sustainable way to support an artists in residency program? Will the local community welcome a new museum into their town? What will be the benefit to the local economy? This capstone project presenting a strategic plan proposes the development of a new art museum located in Buffalo New York called, the Museum of Experiential Living Art (MoELA). The purpose of MoELA is to support practicing artists through an artist in residency program; by providing dedicated time, space, tools, materials, housing and nourishment while …


The Economic Impact Of Anti-Corruption Legislation On Foreign Investor Perceptions Of Corruption, Jean-Marie Marthe Auguste Richard Marcel Van Der Elst Dec 2019

The Economic Impact Of Anti-Corruption Legislation On Foreign Investor Perceptions Of Corruption, Jean-Marie Marthe Auguste Richard Marcel Van Der Elst

Theses and Dissertations

Corruption has increasingly become an international challenge and the coordination of Anti-Corruption Legislation (ACL) and its implementation, a priority for nations. The economic impact of corruption on economic growth, foreign direct investment flows, and international trade is indicated in international research studies. The significant increase in global financial and trade transactions has presented new and increased opportunities for rent-seeking and increased the need for coordinated action against all forms of corruption. The effectiveness of national ACL measures in combatting and reducing corruption in all its forms, remains poorly defined and the extant research inconclusive. This study explores the economic impact …


The Economic Impacts Of Casino Gaming In Mississippi: Local, Regional, National And International Considerations, Janelle Townes Dec 2019

The Economic Impacts Of Casino Gaming In Mississippi: Local, Regional, National And International Considerations, Janelle Townes

Dissertations

Casino development and the proliferation of the casino gaming industry has centered on the prevailing issue of economic impact. The purpose of this study was to determine what impact casinos in Mississippi have on the economy of the host communities. In this quantitative descriptive research study, the primary employment, tourism and revenue data were gathered from records provided by the Mississippi Gaming Commission to test the level of change that occurred in the host communities of Mississippi casinos between 2000 and 2015, a period when Mississippi communities experienced severe economic crises due in part to natural diseasters and economic recession. …


Exploring Configuration Management In Department Of Defense (Dod) Projects, Manessa Threatt Dec 2019

Exploring Configuration Management In Department Of Defense (Dod) Projects, Manessa Threatt

Theses and Dissertations

Configuration management has become more important than ever to managers of DoD projects. The study evaluated the relevancy of the facilitating and obstructing factors to the success of the overall configuration management process in DoD projects. It also examined the correlation between years of experience and academic qualification as well as configuration management professionals supporting DoD projects and the criticality of each factor. Hypothesis testing indicated that all facilitating and obstructing factors are relevant to the success of the overall configuration management process in DoD projects. Hypothesis testing indicated four significant positive correlations with years of experience as configuration management …


Feasibility Of Collaborative Alliance Association For Non-Competitive Small Business Contractors, Brody Allen Gill Dec 2019

Feasibility Of Collaborative Alliance Association For Non-Competitive Small Business Contractors, Brody Allen Gill

Construction Management

Small business construction contracting firms around the country struggle with growing their business successfully. This is a result of unknown results from new business practices and few resources to initiate programs that can improve productivity and efficiency. A simple solution could give small business construction contractors the opportunity to share ideas, compare company analytics and promote professional networking in a non-competitive, collaborative alliance. The goal of this project is to determine if a collaborative alliance association using data benchmarking would be an effective solution for non-competitive small business contractors to grow their businesses. Thereafter being proven effective, is such an …


Business-School Partnerships In Career And Technical Education, Michael E. Trimberger Dec 2019

Business-School Partnerships In Career And Technical Education, Michael E. Trimberger

Theses and Dissertations

ABSTRACT

BUSINESS-SCHOOL PARTNERSHIPS IN CAREER AND

TECHNICAL EDUCATION

by

Michael E. Trimberger Jr.

The University of Wisconsin-Milwaukee, 2019

Under the Supervision of Professor Dr. Elise Frattura

Public education in Wisconsin has come under harsh political scrutiny in recent years. Schools have been asked to reduce budgets and use the tools provided through legislative changes. The reduction of budgets has not come with a reduction of expectations for our schools. Since 2011, high school principals have been forced to implement Academic Career Plans and ensure that every student graduate college and career ready along with their already comprehensive list of requirements. …


Task-Based Estimation And Planning For Application Development Projects And Resources: Models, Methods And Applications, Chidambaram Subbiah Nov 2019

Task-Based Estimation And Planning For Application Development Projects And Resources: Models, Methods And Applications, Chidambaram Subbiah

Dissertations

This dissertation takes a new approach to software development effort estimation from the perspective of design patterns at an organization. A new estimating tool is developed to provide bottom up estimates based on the design patterns of the organization. The research also offers guidelines for extracting the unique design patterns specific to an organization that are used to obtain baseline task level estimates in the Estimating Tool. In addition, the tool provides a suite of seven estimates using predictive analytics to estimate the labor hours required for a project using historical data, a bottom-up estimate that is rooted in the …


Design Of A Virtual Reality Scenario And Scent Generator For Sensory Training, Yosselin Castro Islas Nov 2019

Design Of A Virtual Reality Scenario And Scent Generator For Sensory Training, Yosselin Castro Islas

Morehead State Theses and Dissertations

A thesis presented to the faculty of the Elmer R. Smith College of Business and Technology at Morehead State University in partial fulfillment of the requirements for the Degree of Master of Science by Yosselin Castro Islas on November 15, 2019.


Exploring Grief And Mourning In Work Teams: A Phenomenological Multi-Case Study, Ashley L. Kutach Nov 2019

Exploring Grief And Mourning In Work Teams: A Phenomenological Multi-Case Study, Ashley L. Kutach

Human Resource Development Theses and Dissertations

The purpose of this research study was to explore the experiences of team members when a fellow team member returns to work after the unexpected death of a loved one. The participants in the study gave accounts of their personal experiences, and the overall team experiences, following a team member’s return to work. The goal of the study was to investigate these experiences to provide insight that is not available in current literature.

This research was a phenomenological multi-case study based on six theoretical literature foundations: grief dual process model, social support model, team-member exchange theory, social network theory, group …


Introducing A Mobile Health Care Platform In An Underserved Rural Population: Reducing Assimilations Gaps On Adoption And Use Via Nudges, Joseph Hodges Nov 2019

Introducing A Mobile Health Care Platform In An Underserved Rural Population: Reducing Assimilations Gaps On Adoption And Use Via Nudges, Joseph Hodges

USF Tampa Graduate Theses and Dissertations

Rural communities are often overlooked when it comes to offering cutting edge consumer healthcare technologies. Mobile applications usually exclude populations in rural demographics due to the infrastructure requirements and available technology in the region. The population studied is a low income rural health plan in southwest Georgia. They are uniquely considered as they have the highest healthcare costs in the U.S. and are compared to healthcare costs among higher income populations like Vail, Colorado. Innovations, such as mobile healthcare applications, have the capacity to offset some of these costs, but even if adoption occurs, this does not guarantee use will …


Understanding Employee Engagement: An Examination Of Millennial Employees And Perceived Human Resource Management Practices, Danielle J. Clark Nov 2019

Understanding Employee Engagement: An Examination Of Millennial Employees And Perceived Human Resource Management Practices, Danielle J. Clark

USF Tampa Graduate Theses and Dissertations

Actively disengaged employees cost the United States an estimated $450 billion to $550 billion in lost productivity per year. When employees are engaged, organizations experience less turnover, fewer safety incidents, and increased profitability. An important employee segment is Millennials, who are predicted to comprise as much as 75% of the workforce by 2025.

This three-article dissertation examines employee engagement, focusing on how Millennials experience employee engagement and the impact of perceived human resource management (HRM) practices on employee engagement. The first article is a generational workplace engagement paper focused on Millennials. It introduces a variety of academic and practitioner information …


Playing Darts In The Dark: How Are Chamber Of Commerce Leaders Aligned For Greater Effectiveness?, Robert J. Rohrlack Jr. Nov 2019

Playing Darts In The Dark: How Are Chamber Of Commerce Leaders Aligned For Greater Effectiveness?, Robert J. Rohrlack Jr.

USF Tampa Graduate Theses and Dissertations

This paper researched what the United States chamber of commerce paid Executives and the volunteer Chairpersons identified as the factors influencing their chamber for effectiveness. There has been little research on chambers of commerce in the U.S. This study adds to the small amount of research available, working to establish baseline information for research to continue this ubiquitous industry. We conducted 24 interviews, 12 paid Executives, and 12 volunteer Chairpersons at chambers of commerce in 11 states. They were asked to identify factors that make their chamber more effective or inhibit their chamber from being effective. The interviews were coded, …


Investment Motives And Non-Traditional Foreign Direct Investment, Jianhua Zhu Nov 2019

Investment Motives And Non-Traditional Foreign Direct Investment, Jianhua Zhu

Electronic Thesis and Dissertation Repository

This dissertation examines the characteristics and performance of non-traditional investment motives, with a secondary focus on small-employment subsidiaries. It also investigates how firms re-evaluate and change their organizational control after an industry-wide consumer confidence crisis.

Essay 1 (Chapter 2) examines the characteristics and performance of subsidiaries according to different investment purposes, with a special emphasis on non-traditional investment motives. The key characteristics examined in Essay 1 include the size of an affiliate, the ownership mode, expatriate control, and performance. It finds that FDI with a support function differs substantially from a typical manufacturing facility. Meanwhile, there is a huge difference …


Determining The Factors Affecting Investment Decision On Tanker Industry: A Case Study On Bangladesh Shipping Corporation, Shaikh Hasanul Banna Nov 2019

Determining The Factors Affecting Investment Decision On Tanker Industry: A Case Study On Bangladesh Shipping Corporation, Shaikh Hasanul Banna

World Maritime University Dissertations

No abstract provided.


Assessment Of Factors Causing Port Congestion: A Case Of The Port Dar Es Salaam, Fadhili Harubu Maneno Nov 2019

Assessment Of Factors Causing Port Congestion: A Case Of The Port Dar Es Salaam, Fadhili Harubu Maneno

World Maritime University Dissertations

No abstract provided.


An Examination Of The Effectiveness Of A Training Programme To Improve Decision Making In Insurance Risk Underwriting, Gavin Raj Maistry Nov 2019

An Examination Of The Effectiveness Of A Training Programme To Improve Decision Making In Insurance Risk Underwriting, Gavin Raj Maistry

Dissertations and Theses Collection (Open Access)

This dissertation studies the effectiveness of a training programme to improve decision making in insurance risk underwriting. A key component of insurance risk underwriting decisions is qualitative judgement, in addition to quantitative analytical modelling. In the training of insurance underwriters, great strides have been made on the analytical side. However, the training of judgement, both intuitive and deliberate, has largely been ignored. The aim of this research proposal is to design and test a training programme to improve judgement in insurance underwriting.

Our research extends the script training concept, used extensively in medical training, to the domain of insurance underwriting …


Transformational Leadership And Follower Risk-Taking: Examining The Effects Of Psychological Safety And Power Distance Orientation, Josephine Poh Tin Kang Nov 2019

Transformational Leadership And Follower Risk-Taking: Examining The Effects Of Psychological Safety And Power Distance Orientation, Josephine Poh Tin Kang

Dissertations and Theses Collection (Open Access)

Risk-taking is a necessary part of business, yet little is known about how leaders might impact follower risk-taking. A theoretical model is developed in which transformational leaders are hypothesized to indirectly affect follower risk-taking through follower psychological safety. Additionally, this partially mediated effect is theorised to be moderated by follower power distance orientation. Data were collected over two time periods from followers (N = 331) to test the hypothesized model. Results provided limited support for the hypothesized model. Specifically, results indicated that transformational leadership positively affected psychological safety, but psychological safety did not predict follower risk-taking. Power distance orientation did …


Three Essays On Firm Behaviors In Online Market Platforms, Erfan Rezvani Oct 2019

Three Essays On Firm Behaviors In Online Market Platforms, Erfan Rezvani

Doctoral Dissertations

Across many online market platforms, customer reviews have become a prevailing mechanism to evaluate firms and disseminate information about the quality of their products/services. While prior research has well-documented the impact of such customer-generated information on firm performance such as sales (e.g. Chevalier & Mayzlin 2006, Liu, 2006), understanding how firms react to customer evaluations generates an interesting yet an underexplored topic for research. This dissertation, through three studies, aims to investigate how customer reviews tat are posted on online platforms shape how firms learn, communicate, and compete. Chapter 1 shows that learning from own experience follows an inverted U-shaped …


Design And Implementation Of Electronic Gemba Boards, Lindsey R. Childs Oct 2019

Design And Implementation Of Electronic Gemba Boards, Lindsey R. Childs

Morehead State Theses and Dissertations

A thesis presented to the faculty of the Elmer R. Smith College of Business and Technology at Morehead State University in partial fulfillment of the requirements for the Degree of Master of Science by Lindsay R. Childs on October 28, 2019.


Success And Failure Rates, Factors, And Alignment With Change Models: A Meta-Ethnographic Analysis Of Planned Organizational Change Qualitative Case Study Literature, Diana Mcburnett Oct 2019

Success And Failure Rates, Factors, And Alignment With Change Models: A Meta-Ethnographic Analysis Of Planned Organizational Change Qualitative Case Study Literature, Diana Mcburnett

Human Resource Development Theses and Dissertations

The literature on planned organizational change contains numerous theories and models proposed and many references to success and failure rates and factors. However, the literature does not currently provide a synthesized body of evidence on such rates and factors and the effectiveness of specific models. The literature was reviewed to provide a brief historical overview of organizational change, evidence on change success and failure rates and factors, and an overview of contingency and paradox theories which provided the theoretical underpinnings for the study. This study provided a meta-ethnographic synthesis of 298 articles reporting qualitative case studies of planned organizational change …