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Full-Text Articles in Business

Identifying At-Risk Clients For Xyz Packaging, Co., Eduardo Carlos Cantu Medellin, Mihir Parikh, Christopher Graves, Brendon Jones Dec 2019

Identifying At-Risk Clients For Xyz Packaging, Co., Eduardo Carlos Cantu Medellin, Mihir Parikh, Christopher Graves, Brendon Jones

SMU Data Science Review

We present a multi-algorithmic modeling approach for the identification of at-risk customers for XYZ Packaging Inc. We define at-risk customers as those having declining seasonally adjusted gross income forecasts which are a strong indicator of impending customer churn. Customer retention is an area of interest regardless of industry but is especially vital in commodity-based low margin industries. We employ traditional Autoregressive Integrated Moving Average (ARIMA) and Anomaly Detection algorithms for discriminating changes in customer revenue patterns. Ultimately, we identify a meaningful proportion of clients whose forward-looking quarterly demand can be predicted within an actionable degree of accuracy.


Optimize The Effectiveness Of Recruiting Campaigns, Ryan A. Talk, Lakshmi Bobbillapati, Marshall Coyle May 2019

Optimize The Effectiveness Of Recruiting Campaigns, Ryan A. Talk, Lakshmi Bobbillapati, Marshall Coyle

SMU Data Science Review

Abstract. Recruiting marketing plays an important role in the talent acquisition strategy today. To find the best candidates, companies make substantial investments through numerous recruiting agencies, job boards, and internal systems such as Indeed, LinkedIn, Monster, Talent Communities. In this paper we obtained a company’s LinkedIn Job Posting data to try to predict the number of visits they will receive for each job posting based on the time of the year it is posted. We compare AR(1), AR(2), AR(52), MA(1), and ARMA(1, 1) time series methods to a baseline of a persistence model. We found that out of these 5 …


Demand Forecasting: An Open-Source Approach, Murtada Shubbar, Jared Smith May 2019

Demand Forecasting: An Open-Source Approach, Murtada Shubbar, Jared Smith

SMU Data Science Review

In this paper, we compare demand forecasting methods used by the supply chain department at Bilports to open-source forecasting methods. The design and implementation of the open-source forecasting system also attempts to use several external datasets such as consumer sentiment, housing permit starts, and weather to improve prediction quality. Additionally, the performance of the forecast is evaluated by the reduction of shipment lead times from China, the company’s primary vendor. The objective of our paper is to improve Bilports’s forecasting capabilities. The primary motivation of this paper is to increase forecasting accuracy and identify the weaknesses of the methods used …


Leveraging Reviews To Improve User Experience, Anthony Schams, Iram Bakhtiar, Cristina Stanley May 2019

Leveraging Reviews To Improve User Experience, Anthony Schams, Iram Bakhtiar, Cristina Stanley

SMU Data Science Review

In this paper, we will explore and present a method of finding characteristics of a restaurant using its reviews through machine learning algorithms. We begin by building models to predict the ratings of individual reviews using text and categorical features. This is to examine the efficacy of the algorithms to the task. Both XGBoost and logistic regression will be examined. With these models, our goal is then to identify key phrases in reviews that are correlated with positive and negative experience. Our analysis makes use of review data publicly made available by Yelp. Key bigrams extracted were non-specific to the …


Improving Vix Futures Forecasts Using Machine Learning Methods, James Hosker, Slobodan Djurdjevic, Hieu Nguyen, Robert Slater Jan 2019

Improving Vix Futures Forecasts Using Machine Learning Methods, James Hosker, Slobodan Djurdjevic, Hieu Nguyen, Robert Slater

SMU Data Science Review

The problem of forecasting market volatility is a difficult task for most fund managers. Volatility forecasts are used for risk management, alpha (risk) trading, and the reduction of trading friction. Improving the forecasts of future market volatility assists fund managers in adding or reducing risk in their portfolios as well as in increasing hedges to protect their portfolios in anticipation of a market sell-off event. Our analysis compares three existing financial models that forecast future market volatility using the Chicago Board Options Exchange Volatility Index (VIX) to six machine/deep learning supervised regression methods. This analysis determines which models provide best …