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Open Access. Powered by Scholars. Published by Universities.®

2017

Walden Dissertations and Doctoral Studies

Finance and Financial Management

CSR programs

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Implementation Variables Of Corporate Social Responsibility In The Financial Services Industry, Gregoire Kokomo Jan 2017

Implementation Variables Of Corporate Social Responsibility In The Financial Services Industry, Gregoire Kokomo

Walden Dissertations and Doctoral Studies

Abstract

Seventy percent of small and medium-sized U.S. companies experience negative performance because of leaders' lack of knowledge of corporate social responsibility (CSR) program implementation. CSR implementation is complex and requires organizational resources such as expertise, personnel, time, and money. Implementing CSR programs is challenging for many leaders. Research on CSR implementation in the U.S. financial services industry is scarce, and leaders of financial services firms do not have a clear understanding of how to make CSR implementation successful. The purpose of this study was to explore optimal strategies for making corporate social responsibility program implementation effective. The central research …