Business Commons^™

Enterprise Content Management: Understanding The Taxonomy, Jake Zhu, Tony Coulson, Miyuan Shan, C.E. Tapie Rohm Jr.

Communications of the IIMA

In an effort to understand content, its taxonomy and management, we define content management as the process of managing the creation, categorization, delivery and archiving of content in which workflow and business processes are maximized. Built upon what industry experts have to offer about enterprise content taxonomy, we have enacted a framework to better understand, create and manage enterprise taxonomies. This framework will be able to integrate rich content, modern computing technology, advanced analytics, automated worlflow, business requirements and human resources into a process where companies can easily manage their information for decision making and gaining competitive advantages.

An Empirical Analysis Of Student Perceptions Of Website Components For Class Web-Sites, Jay M. Lightfoot

Communications of the IIMA

Technology has improved to the point where web-sites for every course taught by an instructor are possible. This has produced many instructional benefits; however, it has also created a new set of problems. The problem addressed by this paper is the question of which web-site components to include in the class web-site. This is important because different web components support different student learning styles. Because it is not feasible to include all known webcomponents, the instructor must select those components that are most useful and support the broadest group of students. To address this question, a survey instrument was developed …

Ethics In Information Systems: Student Performance In Evaluating Ethical Dilemmas, Charletta F. Gutierrez

Communications of the IIMA

The explosion in information technology in the last 20 years, and in particular, data communications networks, has had a major impact on ethical thinking and ethical issues. This has been manifested in the recent accounting and business scandals, as it is becoming apparent that the ethical dimensions of information systems-related business decisions cannot be safely ignored. It is important for business educators to introduce students to relevant ethical situations that they may face in the business world. This paper discusses the Information Systems ethical environment and students performance on business ethics cases in a telecommunications course. The results of this …

Factors That Impact Student Performance In A Course Sequence, Gerard J. Morris, Charles H. Mawhinney, Janos Fustos, Joseph S. Morrell, Norman Pence, Wayne Haga, Kathryn Marold, Abel A. Moreno

Communications of the IIMA

On-line courses have become an important component of the delivery of courses in all areas of education. The validity of online delivery is challenged if Web students perform poorly in subsequent major courses. This paper investigates the effect of mode of delivery and other factors on the level of success, failure, potential, and limitations of web delivery in course sequences. This study was conducted on a two-course sequence in the Computer Information Systems Department at Metropolitan State College of Denver. The result of this research identifies important factors impacting student success in this two course sequence.

A Longitudinal Pedagogical Study Of 39 Online And 25 Face-To-Face Sections Of Seven Different Graduate Level Mis Courses, Rassule Hadidi, Chung-Hsien Sung, Miles D. Woken

Communications of the IIMA

This paper reports on a longitudinal pedagogical study of performance and perceptions of 1021 students in 39 online and 25 face-to-face sections of seven different courses taught by six different professors. The differences between the students' perceptions of the quality of the instructors and student performance are statistically significant based on the mode of course delivery. Students rated the quality of instructors in the online courses higher for the duration of the study. Student grade averages are slightly lower in the online courses. For all of the other survey questions dealing with the evaluation of the courses and the instructors, …

The Impact Of Market Metaphysics On Information Infrastructure Decisions, Bernd Carsten Stahl

Communications of the IIMA

One of the most pressing questions that governments and societies have to answer is how to develop the infrastructure of the expected information society. In this paper I will take a look at two archetypical positions: at a state-oriented and a market-oriented view. I will recount the arguments for both sides in order to then demonstrate that all of these arguments are in fact derivatives of the older discussion about state versus market that has been with us at least since Marx. I will then try to show that these arguments are based on metaphysical assumptions about the nature of …

An Exploratory Investigation Of The Learning Styles Of Students In An On-Line Degree Program, Nicholas A. Beadless Ii, Christopher M. Lowery

Communications of the IIMA

This study is an exploratory investigation into whether different leaning styles predict performance in an online course. Students enrolled in several cohorts of an accredited MBA program were surveyed with regard to their learning styles and those styles were correlated with the grades earned in the course. The program is unique in that the entire program could be completed online.

Discussing Issues Of Information Technology In Country Development, Rami Al-Gharaibeh, William Acar, Andrew G. Kotulic, Thomas J. Froehlich

Communications of the IIMA

The development of countries with laggard economies is becoming a global concern. The harmful complications of poverty and illiteracy are beginning to show up outside those countries in violent forms. The precautions against this migration of harm are splitting the world apart at the same time as technology may become able to bring it together. Over the last few years, information technology (IT) has grown very fast and is still spreading into all aspects of life in developed countries. The recent research in those countries is bringing more evidence that IT is a leveraging tool for business and not a …

November 2014, Inland Empire Business Journal

Inland Empire Business Journal

The 3 Major Sins of Sales Management It’s a

simple fact of business: Without sales, no one else

downstream can do their jobs. To ensure continued

growth, Jack Daly says the people at the top must

avoid the following 3 major sins of sales

management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

How Do Trustworthy Leaders Behave? Roderick

Kramer has found that 8 out of 10 report being

burned at least once because they trusted too …

October 2014, Inland Empire Business Journal

Inland Empire Business Journal

New Data Shows Riverside-San

Bernardino-Ontario is a Leading

Metropolitan Area for Exports The

U.S. Department of Commerce’s International

Trade Administration announced new export

data that shows merchandise exports from

the Riverside-San Bernardino-Ontario

Metropolitan area totaled a record $9.6 billion,

an increase of 20 percent or $1.6 billion from

2012 to 2013. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Why It’s Important for Business Owners to

Get Out of the Office and Participate in

Conversations Gabie Boko …

September 2014, Inland Empire Business Journal

Inland Empire Business Journal

Checking Account Transparency Report: How Easily Can Consumers Shop for a Checking Account Online?

There are more than 100 million

checking accounts in the U.S. and close to nine out of

10 households have an existing account. Having

access to and understanding the costs associated

with checking accounts is essential for consumers. . . . . 3

You Can Negotiate Anything: 13 Negotiating Techniques Taught at the Wharton School of Business

Everything is open for negotiation—

even prices, schedules, and product offerings that

seem carved in stone. No one has to just accept

what’s offered…..but first you must hone your …

July 2014, Inland Empire Business Journal

Inland Empire Business Journal

Does the Economic Big Picture Drive Your

Decisions? Three “Context Clues” Leaders Should

Never Ignore How can your company’s leaders

make better decisions where challenges are concerned?

Some of those decisions have short-term consequences

while others will affect the business for much longer.

Ron Scherer and Joel Naroff points out three clues

leaders should never ignore. . . . . . . . . . . . . . . . . . . . . 7

Talk Your Way to the Top: Why Old-School

Communication Skills are the Competitive Edge

New Grads Need Geoffrey Tumlin advises new

grads not …

Summer 2014, College Of Business And Public Administration

IMPACT Magazine

Table of Contents:

Future Events 4

AACSB Reaccreditation 5

Gifts and Grants 6

Department Highlights 8

Public Adminsitration 9

Management 10

Centers of Excellence 12

Inland Empire Center for Entrepreneurship 14

Students Create Impact 15

New Faculty and Staff 17

CSUSB Alumni 18

Developing A Metrics Framework For The Federal Government In Computer Security Incident Response, Vincent Sritapan, Walter Stewart, Jake Zhu, C.E. Tapie Rohm Jr.

Communications of the IIMA

As technology advances and society becomes more dependent on information technology (IT), the exposure to vulnerabilities and threats increases. These threats pertain to industry as well as government information systems. There is, however, a lack in how we measure the performance and create accountability for computer security incident response (CSIR) capabilities. Many government organizations still struggle to determine what security metrics to use and how to find value within these metrics. To fill this apparent gap, a metrics framework has been developed for incident response to serve as an internal analysis, supporting continuous improvement in incident reporting and strengthening the …

Discovering A Joomla Exploit For Possible Malware: Social Engineering And A Php Base64 Gif Exploit, M.S. Terrell Rohm, C.E. Tapie Rohm Jr., Haakon Brown

Communications of the IIMA

his article discusses the importance of Joomla as a Content Management System that is used by 2.7% of the web and how a possible new malware exploit has been discovered. The PHP BASE64 malware exploit is a well-documented exploit of PHP but the implementation of this exploit as it relates to Joomla is a very ingenious method not previously used before, as far as the authors were able to discover. In this particularly case, PHP code is embedded in a GIF file to produce a very sophisticated and unique malware exploit to Joomla.

Digital Media Dependency, Relational Orientation And Socaial Networking Among College Students, C. Mo Bahk, Astrid Sheil, C.E. Taipe Rohm Jr., Frank Lin

Communications of the IIMA

This study focused on digital media dependency, relational orientation, and demographic variables as potential factors that were relevant to the usage of social networking websites (e.g., MySpace and Facebook) among college students. A total of 258 (101 male and 157 female) students completed the questionnaire that contains the measures of digital media dependency, relational orientation, social networking media usage, and demographic characteristics. The respondents also indicated specific types of things that they disclose (post) on their social media websites. The results showed that relational orientation is positively correlated with the disclosure (posting) of family photos, friends’ photos, and travel photos …

Electronic Student-Form Management System, Donia I. Alsayed

Electronic Theses, Projects, and Dissertations

The development of technology has made the world a smaller place where communicating instantaneously irrespective of the geographical location is a way of life. Electronic Forms (E-FORMS) are an easy way to communicate efficiently with students. At present, universities are still using old systems for communication where efforts to improve the system is a lethargic process. As most of these universities are still using student forms manually, the introduction of E-FORMS will speed up the whole process and positively impact in communicating efficiency. In addition, the inconvenience of making numerous visits to the university is sometimes seen as a hassle …

June 2014, Inland Empire Business Journal

Inland Empire Business Journal

Michael Spence: China’s Rising Middle Michael

Spence explains how a slowing Chinese economy

could be good for China—and for the rest of us. . . . . . 3

Are Your Employees Sabotaging Your Company’s

Accountability? Ten Bottom-Line-Busting Behaviors

to Watch Out For Authors Julie Miller and Brian

Bedford share 10 employee “types” whose attitudes

and actions are sabotaging your company’s

accountability, costing you money, and sending

customers running for the hills. . . . . . . . . . . . . . . . . . 6

13 of the Biggest Mistakes Entrepreneurs Make

(That May Not …

Intelligent Web User Interfaces, Myron Sheu, Xin James He

Communications of the IIMA

This paper investigates the key components of an intelligent web user interface to facilitate online investment as a novel approach to compensating for the impersonality of e-commerce. By analyzing challenges to online brokerage services and evaluating key criteria for a viable intelligence system, we develop a decision tree based intelligent web user interfaces model. The resulting intelligent model is intended to help online shoppers avoid common mistakes by means of implicit reasoning, flexible knowledge granularity, and effective reasoning-by-exception, which is significantly different from the traditional approaches that largely rely on assistance from remote control knowledge engines. One of the key …

May 2014, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Is Employee Cynicism Killing Your Culture?

Strategic Ways to Re-Configure It Around Trust

Rich Karlgaard says employee cynicism is a red flag

signaling a serious dearth of trust—and explains

what you can do to fix it. . . . . . . . . . . . . . . . . . . . . . . 11

3 Lessons on Retirement Planning From 2 Classic

Cars An old story from car aficionado David

Rosell holds valuable lessons on retirement planning. . 26

Exit Planning: The Necessary Beast—

Due Diligence No experienced buyer purchases

a company …

April 2014, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Protecting Your “A” Factor: 16 Accountability

Killers to Avoid Most of us are guilty of small

behaviors that crack our accountability façade and

hurt us, both personally and professionally, far more

than we realize. Julie Miller and Brian Bedford

examines what can happen when businesses, teams,

families, and individuals shirk accountability. . . . . . . . 3

Five Ways to Use Your Brain to Build a Better

Business Michael Vaughan shows us why business

owners and managers should use their brains to

understand what employees need psychologically

in order to excel and perform, and gives …

The Development Of A Non-Profit Organization, Keep In Touch, As A Solution To The Problem Of Visitation, Shalom Z. Lapoint, Shalom Z. Lapoint

Electronic Theses, Projects, and Dissertations

ABSTRACT

This project discusses the development of Keep in Touch. Keep in Touch is a 501(c)(3) non-profit organization which is designed to aid the visitation process. Visitation is concerned with children and their families who have been separated. Reasons for separation vary; however, many children have been separated and would benefit greatly from a local visitation program. Items such as children’s rights, California’s mandatory mediation law, and the current conditions of the family court house in San Bernardino County are all discussed and examined as supporting evidence to the problem of family visitation. The goal of Keep in Touch is …

March 2014, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

The Way You Do Anything Is the Way You Do

Everything (and Nine More “Tough Love” Truths

for Business Owners) Suzanne Evans says that you,

and you alone, are the source of your success or failure.

She gives us 10 inconvenient but ironclad truths that

all business owners should take to heart. . . . . . . . . . . . 9

Will Your Social Security Check Be in the Mail

Come 2015? Economist Allen W. Smith says there is

no trust fund, and a number of elected officials,

including former President George W. Bush, …

January 2014, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Four Critical Actions Leaders Can Take Now

to Build a Culture of Accountability in 2014 Julie

Miller and Brian Bedford offers a proven process

for installing an accountability-based culture, a

platform for success in business and in everyday

life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Are You Penny-Pinching Yourself Out of Business?

Sean C. Castrina outlines five expenses a business

should never ever skimp on. …

A Tribute On The 25 Th Anniversary To The International Information Management Association (Iima) And Its Co-Founders: C. E. Tapie Rohm Jr., Patrick J. Mcinturff Jr. And Walter T. Stewart Jr., Warren Adis, Joseph O. Chan, Xin James He, Tanya Goette, Frank Lin, Emmanuel Uzoma Opara, Trevor Rohm, Gerhard Steinke, Jake Zhu

Journal of International Technology and Information Management

IIMA is a special place for all of us. For twenty-five years, it has served as a forum for all of us to gather together to engage in intellectual conversations, to disseminate knowledge, and to renew our profession. Over the many years, IIMA has helped many us with our tenure and promotion, and has made our manuscripts available worldwide through our publication outlets, the three IIMA journals and the seasonal conference proceedings. Also for many of us, IIMA is not only a forum for academics, but also a place for friendship, family and fun. Many of us have become life-long …

Cloud-Based Email Adoption At Higher Education Institutions In South Africa, Melanie Willett, Rossouw Von Solms

Journal of International Technology and Information Management

Cloud computing, in general, is having an impact on organizations today. Cloud-based email, in particular, is being adopted by educational institutions around the world on a large scale. This paper reports on the state of cloud-based email adoption at higher education institutions in South Africa; it does this by describing the findings of a survey of IT managers at sixteen of these institutions. It will show that South Africa follows the global trend of a large uptake of cloud- based email for higher education institutions. The fact that although organizations are satisfied with the service they receive from cloud-based email …

The Classification Performance Of Multiple Methods And Datasets: Cases From The Loan Credit Scoring Domain, Jozef Zurada, Niki Kunene, Jian Guan

Journal of International Technology and Information Management

Decisions to extend credit to potential customers are complex, risky and even potentially catastrophic for the credit granting institution and the broader economy as underscored by credit failures in the late 2000s. Thus, the ability to accurately assess the likelihood of default is an important issue. In this paper the authors contrast the classification accuracy of multiple computational intelligence methods using five datasets obtained from five different decision contexts in the real world. The methods considered are: logistic regression (LR), neural network (NN), radial basis function neural network (RBFNN), support vector machine (SVM), k-nearest neighbor (kNN), and decision tree (DT). …

When Google Meets Xiaomi: Comparative Case Study In Western And Eastern Corporate Management, Yu-Feng Lin Lee

Journal of International Technology and Information Management

Google Inc. of the West and Xiaomi Inc. of the East are recognized as ‘flat organizations’. They exercise ‘flat management’ in their corporate culture, wherein mid-level management is abridged, leaving the corporate structure less-bureaucratic, top-down-and-less-hierarchical, and more laissez-faire. Using the Confucian criteria of Wu Yu, namely morality (or, virtue), intellectual (or, wisdom), physical ability (or, sportsmanship), groupism (or, cooperation), and aesthetics (or, elegance), this paper assesses managerial philosophy and corporate practice of Google and Xiaomi. It is found that under flat management, although each company nevertheless reveals its corporate idiosyncrasy, they achieve business success and sustainability through adopting small-team orientation, …

A Modified Stacking Ensemble Machine Learning Algorithm Using Genetic Algorithms, Riyaz Sikora, O'La Hmoud Al-Laymoun

Journal of International Technology and Information Management

With the massive increase in the data being collected as a result of ubiquitous information gathering devices, and the increased need for doing data mining and analyses, there is a need for scaling up and improving the performance of traditional data mining and learning algorithms. Two related fields of distributed data mining and ensemble learning aim to address this scaling issue. Distributed data mining looks at how data that is distributed can be effectively mined without having to collect the data at one central location. Ensemble learning techniques aim to create a meta-classifier by combining several classifiers created on the …

Entropy Based Feature Selection For Multi-Relational Naïve Bayesian Classifier, Vimalkumar B. Vaghela, Kalpesh H. Vandra, Nilesh K. Modi

Journal of International Technology and Information Management

Current industries data’s are stored in relation structures. In usual approach to mine these data, we often use to join several relations to form a single relation using foreign key links, which is known as flatten. Flatten may cause troubles such as time consuming, data redundancy and statistical skew on data. Hence, the critical issues arise that how to mine data directly on numerous relations. The solution of the given issue is the approach called multi-relational data mining (MRDM). Other issues are irrelevant or redundant attributes in a relation may not make contribution to classification accuracy. Thus, feature selection is …